786 results found

1. Modification du mail "une adresse d'expédition..."

   Pourriez-vous modifier le contenu du mail "une adresse d'expédition non validée a été utilisée sur votre compte" et y ajouter le nom du sous-compte concerné (en plus de la clé api principale)?

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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2. add images to paragraph

   Ability to add images to text content would be useful for a multi-day event. Otherwise image box, text box, image box, text box.

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3. Gérer caractère hexadécimal dans HTML

   Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

   ENGLISH
   Manage hexadecimal character in HTML
   Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking because there is no message that indicates an error and then the campaign is unusable because the email modification interface does not load anymore (this makes the "Back to campaign" button buggy)

   Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

   ENGLISH
   Manage hexadecimal character in HTML
   Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking… more

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4. bug après désactivation scénario auto

   bug ou feature ?
   lorsque l'on désactive un scénario automatisé depuis cette page
   https://app.mailjet.com/workflow
   la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

   1. je ne veux pas être redirigé vers lui
      mais rester sur l'index

   2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

   ENGLISH
   bug or feature ?
   when disabling an automated scenario from this page
   https://app.mailjet.com/workflow
   the list of scenarios is updated, then you are redirected to the deactivated scenario...

   I don't want to be redirected to it
   but stay on the index

   if this redirection was made on purpose, why reload the list before ??

   bug ou feature ?
   lorsque l'on désactive un scénario automatisé depuis cette page
   https://app.mailjet.com/workflow
   la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

   1. je ne veux pas être redirigé vers lui
      mais rester sur l'index

   2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

   ENGLISH
   bug or feature ?
   when disabling an automated scenario from this page
   https://app.mailjet.com/workflow
   the list of scenarios is updated, then you are redirected to the deactivated scenario...

   I don't want to be redirected to it
   but stay on the index

   if this redirection was made… more

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5. bulk action

   feature request : pouvoir désactiver plusieurs scénarios d'un coup depuis https://app.mailjet.com/workflow

   ENGLISH
   bulk action
   feature request : to be able to deactivate several scenarios at once from https://app.mailjet.com/workflow

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6. Make sender IDs available in UI

   Currently, the only way to obtain the sender ID is via API. It would be beneficial to have this value displayed in the UI, on the Sender's page.

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7. Unify Versions fo SendAPI and Contact Management API

   I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

   I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

   It would be greatly more convenient if v3.1 had a unified Send API and Contact Management API

   I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

   I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

   It would be greatly more convenient if v3.1 had a… more

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8. Transactional Template: Correct Variables field in Code Example JSON

   I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

   When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

   The combination of the above issues lead me to waste a lot of time trying to understand why, when the variables I was using seemed to be valid the Template I was working on failed. It's extremely confusing!

   I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

   When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

   The combination of the above issues lead me to… more

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9. Can't update my ticket

   The link for my ticket, https://app.mailjet.com/support/ticket/xxxxxxx constantly redirects me to https://documentation.mailjet.com/hc/en-us/categories/360003942954-Mailjet-FAQ-Center-

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10. Segmentation based on Contact List

    A segment condition based on whether a contact is or isn't in a given contact list.

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11. Versions based on Segmentation

    The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.

    Example 1:
    Send Version A to [Business Customers Segment]
    Send Version B [Everyone Else]

    Example 2:
    Send Version A to [Customers Segment]
    Send Version B to [Everyone Else]

    Example 3:
    Send Version A to [Customers Segment]
    Send Version B to [Opened in the Last 30 Days Segment]
    Send Version C to [Everyone Else]

    Note: In the functionality described above I assume that is someone matches multiple segments then the first match takes priority. (In example 3, contacts who are in both the "Customers Segment" and "Opened in the Last 30 Days Segment" will get Version A)

    The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.

    Example 1:
    Send Version A to [Business Customers Segment]
    Send Version B [Everyone Else]

    Example 2:
    Send Version A to [Customers Segment]
    Send Version B to [Everyone Else]

    Example 3:
    Send Version A to [Customers Segment]
    Send Version B to [Opened in the Last 30 Days Segment]
    Send Version C to [Everyone Else]

    Note: In the functionality described above I assume that is someone matches multiple segments then the first… more

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12. 5 Spalten im Editor

    Bitte im Template Editor 5 Spalten implementieren. Wir brauchen dies dringend um eine ordentliche Navigation in unserem Newsletter zu schaffen.

    ENGLISH
    5 columns in editor
    Please implement 5 columns in the template editor. We need this urgently to create a proper navigation in our newsletter.

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13. SQS events: Include subject
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14. Personnalisation de la couleurs des listes à puces

    Possibilité de personnaliser la couleur d'une liste à puces.

    ENGLISH
    Possibility to customize the color of a bulleted list.

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15. Export csv

    Pour exploiter les rapports que l'on télécharge en .csv depuis l'onglet stats, nous devons les convertir en .xls.
    Or, certains dépassent le nombre de lignes maximum d'Excel (1 048 576 lignes), et nous ne pouvons pas accéder à l'ensemble des datas. Serait-il possible de scinder le fichier .csv en plusieurs fichiers de 1 048 576 lignes maximum, ou nous laisser la possibilité de faire plusieurs téléchargements qui nous permettraient d'exploiter l'ensemble des datas?

    ENGLISH
    To use the reports that we download in .csv from the stats tab, we have to convert them into .xls.
    However, some of them exceed the maximum number of rows in Excel (1,048,576 rows), and we can't access all the data. Would it be possible to split the .csv file into several files of 1,048,576 rows maximum, or allow us to make several downloads that would allow us to use all the data?

    Pour exploiter les rapports que l'on télécharge en .csv depuis l'onglet stats, nous devons les convertir en .xls.
    Or, certains dépassent le nombre de lignes maximum d'Excel (1 048 576 lignes), et nous ne pouvons pas accéder à l'ensemble des datas. Serait-il possible de scinder le fichier .csv en plusieurs fichiers de 1 048 576 lignes maximum, ou nous laisser la possibilité de faire plusieurs téléchargements qui nous permettraient d'exploiter l'ensemble des datas?

    ENGLISH
    To use the reports that we download in .csv from the stats tab, we have to convert them into .xls.
    However, some of them exceed the… more

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16. Reviewing Time Zones to have Standard List

    For whatever reason, the Account time zones has no GMT +2 times for Europe. There are several EET countries: Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Moldova, Ukraine, Romania and Lithuania.

    Feels very weird to be sending messages from Helsinki, Finland, and selecting the current time zone of Beirut, Gaza, Cairo, Jerusalem, Syria or Harare.

    Typically time zones come in a standard list, which lists Helsinki-- but the one now in use is some non-standard list. There might be some other anomalies as well, so might be worth just using some other standard list.

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17. Increase the size of the "reply" text area for tickets in the Support Center

    When including larger amounts of text (like API/SMTP calls, logs, explanations, etc), having such a small visible text area can make it difficult to make sure that all info is included.

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18. Increase shared user limitation

    Ability to request an Increase of shared user limitation from 999 to x number.
    User case: A user can have more than 999 accesses across several Master accounts.

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19. Apple Privacy Policy

    In regard to Apple Privacy Policy matter, is there any news about how Mailjet would address this challenge?. I've noticed how other email marketing tools are upgrading their events webhook with extra information, so it can be possible to identify suspicious openings triggered by Apple MPP activity.
    it is a big concern for our business in terms of the quality and accuracy of the MailJet webhook events analysis.

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20. Make it possible to configure List-Help instead of List-Unsubscribe

    All mail sent via Mailjet currently includes a List-Unsubscribe header that has email clients such as Apple Mail show an unsubscribe button even for mail that is just sent to one recipient and not at all from any kind of mailing list.
    This is causing problems when people click to unsubscribe from system emails that they really don’t want to opt out from.
    Instead, please make it possible to set the equally compliant List-Help header described in 2.17 of https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf. This just links to a web page that describes why the user received the email.

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