781 results found

1. Compress pas-nc-embedded-v1.js and host on a CDN

   When embedding a subscription form, the Mailjet code says to embed a script called pas-nc-embedded-v1.js. This actually takes nearly 2-3 seconds to load on the page -- just look at the Network tab in the JS console while the page loads (see attached screenshot). This script is problematic. I recommend the following updates:

   • minify/compress the JS file
   • tell users to put the script at the bottom of the page, not near the top (where the subscription form is likely embedded)
   • host the JS file on a CDN or tell users to serve the file themselves
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2. Statistiques globales pour tous les sous-comptes

   Pouvoir disposer d'un dashboard pour analyser les statistiques globales d'envois pour tous les sous-comptes

   Global statistics for all sub-accounts
   To have a dashboard to analyze the global sending statistics for all sub-accounts

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3. Access to Account and Billing Information via API

   It is currently not possible to access account and billing information via API. This would be useful in cases where we (users) do not typically utilize Mailjet through the web interface, but via API.

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4. Compte partagé et accès différencié aux modèles

   Je souhaite que avec lequel je partage mon compte n'aient accès qu'a certains modèles d'e-mail partagés et pas à l'intégralité. Pareil pour les listes de contact.
   Pour plus de clareté disons que j'ai des modèles d'e-mail nommé A, B et C
   Je souhaite que le compte avec lequel je partage l'abonnement n'ai accès qu'au modèle A et ne voit pas B et C. Hors pour le moment il vois et à accès au 3. Cette feature serait très utile et plus simple pour gerer plusieurs sous compte avec des accès différents

   Shared account and differentiated access to templates
   I would like that the people I share my account with only have access to some shared email templates and not to the whole one. The same goes for the contact lists.
   For clarity let's say I have email templates named A, B and C
   I want the account with which I share the subscription to have access only to template A and not to see B and C. At the moment he sees and has access to 3. This feature would be very useful and easier to manage several sub-accounts with different accesses

   Je souhaite que avec lequel je partage mon compte n'aient accès qu'a certains modèles d'e-mail partagés et pas à l'intégralité. Pareil pour les listes de contact.
   Pour plus de clareté disons que j'ai des modèles d'e-mail nommé A, B et C
   Je souhaite que le compte avec lequel je partage l'abonnement n'ai accès qu'au modèle A et ne voit pas B et C. Hors pour le moment il vois et à accès au 3. Cette feature serait très utile et plus simple pour gerer plusieurs sous compte avec des accès différents

   Shared account and differentiated access to templates
   I would… more

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5. Ajout automatique des contacts exclus sur les sous comptes

   Il faudrait que les contacts inscrits dans les listes d'exclusion du compte principal soient également automatiquement inscrits sur les listes d'exclusion des sous-comptes.

   Automatically add excluded contacts to sub-accounts
   Contacts that are included in the main account's exclusion lists should also be automatically included in the exclusion lists of sub-accounts.

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6. Can-Spam-Act

   CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails is widely considered by those in the industry[9][10] to essentially exempt purely political and religious e-mail from its specific requirements. Such non-commercial messages also have stronger First Amendment protection, as shown in Jaynes v. Commonwealth.[11]

   Congress determined that the US government was showing an increased interest in the regulation of commercial electronic mail nationally, that those who send commercial e-mails should not mislead recipients over the source or content of them, and that all recipients of such emails have a right to decline them.[7] However, CAN-SPAM does not ban spam emailing outright, but imposes laws on using deceptive marketing methods through headings that are "materially false or misleading". In addition there are conditions that email marketers must meet in terms of their format, their content, and labeling.[7] The three basic types of compliance defined in the CAN-SPAM Act—unsubscribe, content, and sending behavior — are as follows:

   Unsubscribe compliance
   A visible and operable unsubscribe mechanism is present in all emails.
   Consumer opt-out requests are honored within 10 business days.[12]
   Opt-out lists also known as suppression lists are used only for compliance purposes.
   Content compliance
   Accurate "From" lines[13]
   Relevant subject lines (relative to offer in body content and not deceptive)[13]
   A legitimate physical address of the publisher or advertiser is present. PO Box addresses are acceptable in compliance with 16 CFR 316.2 and if the email is sent by a third party, the legitimate physical address of the entity, whose products or services are promoted through the email should be visible.
   A label is present if the content is adult.
   Sending behavior compliance
   A message cannot be sent without an unsubscribe option.
   A message cannot contain a false header
   A message should contain at least one sentence.[14]
   A message cannot be null.[14]
   Unsubscribe option should be below the message.[15]
   There are no restrictions against a company emailing its existing customers or anyone who has inquired about its products or services, even if these individuals have not given permission, as these messages are classified as "relationship" messages under CAN-SPAM.[16] But when sending unsolicited commercial emails, it must be stated that the email is an advertisement or a marketing solicitation. Note that recipients who have signed up to receive commercial messages from you are exempt from this rule.

   If a user opts out, a sender has ten days to cease sending and can use that email address only for compliance purposes. The legislation also prohibits the sale or other transfer of an e-mail address after an opt-out request. The law also requires that the unsubscribe mechanism must be able to process opt-out requests for at least 30 days after the transmission of the original message.[17]

   My interpretation of the CAN_SPAM ACT, correct me if I'm wrong, states that it is permissible to send unsolicitated messages as long as you are in compliance as referenced above. IF they can opt-out, I send only legal material,and nothing I send is misleading, I should be able to send bulk emails. I don't understand why your policies are so restrictive, but under the circumstances, I can, and will, only use your service when and if I get a list of opted in subscribers by some other means. Also, before having someone go through all of the trouble to create an email that is just about to be sent out THEN producing the, "I CERTIFY" Pledge, could have saved at least an hour of my time had I known that beforehand.

   Dom Izzo

   CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails… more

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7. Notes de campagne

   Bonjour, ce serait bien d'avoir un champ "Notes" pour chaque campagne, où l'on pourrait noter et modifier des infos. Merci.

   Campaign notes
   Hello, it would be nice to have a "Notes" field for each campaign, where we could note and modify information. Thank you.

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8. Kontaktattribute in Bestätigungs-Mail nutzen können

   Via Mailjet Formular abgefragte Kontakteigenschaften, wie z.B. der angegebene Name, sollten in der Confirmation-Mail auch bereits als Platzhalter zur Verfügung stehen, um den Nutzer korrekt anzusprechen oder seine Anmeldedaten (welcher Newsletter z.b.) nochmal zur Bestätigung auflisten zu können.

   Be able to use contact attributes in confirmation mail
   Contact attributes requested via the Mailjet form, such as the name entered, should also be available in the confirmation e-mail as placeholders in order to address the user correctly or to be able to list his registration data (e.g. which newsletter) again for confirmation.

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9. Remove or Delete contacts from a list based on a segment.

   This would make cleaning lists easier, e.g. creating a segment of contacts based on chosen parameters, and being able to remove/delete them from the list directly from the segment options.

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10. Modification du mail "une adresse d'expédition..."

    Pourriez-vous modifier le contenu du mail "une adresse d'expédition non validée a été utilisée sur votre compte" et y ajouter le nom du sous-compte concerné (en plus de la clé api principale)?

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11. add images to paragraph

    Ability to add images to text content would be useful for a multi-day event. Otherwise image box, text box, image box, text box.

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12. Gérer caractère hexadécimal dans HTML

    Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

    ENGLISH
    Manage hexadecimal character in HTML
    Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking because there is no message that indicates an error and then the campaign is unusable because the email modification interface does not load anymore (this makes the "Back to campaign" button buggy)

    Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

    ENGLISH
    Manage hexadecimal character in HTML
    Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking… more

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13. bug après désactivation scénario auto

    bug ou feature ?
    lorsque l'on désactive un scénario automatisé depuis cette page
    https://app.mailjet.com/workflow
    la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

    1. je ne veux pas être redirigé vers lui
       mais rester sur l'index

    2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

    ENGLISH
    bug or feature ?
    when disabling an automated scenario from this page
    https://app.mailjet.com/workflow
    the list of scenarios is updated, then you are redirected to the deactivated scenario...

    I don't want to be redirected to it
    but stay on the index

    if this redirection was made on purpose, why reload the list before ??

    bug ou feature ?
    lorsque l'on désactive un scénario automatisé depuis cette page
    https://app.mailjet.com/workflow
    la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

    1. je ne veux pas être redirigé vers lui
       mais rester sur l'index

    2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

    ENGLISH
    bug or feature ?
    when disabling an automated scenario from this page
    https://app.mailjet.com/workflow
    the list of scenarios is updated, then you are redirected to the deactivated scenario...

    I don't want to be redirected to it
    but stay on the index

    if this redirection was made… more

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14. bulk action

    feature request : pouvoir désactiver plusieurs scénarios d'un coup depuis https://app.mailjet.com/workflow

    ENGLISH
    bulk action
    feature request : to be able to deactivate several scenarios at once from https://app.mailjet.com/workflow

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15. Make sender IDs available in UI

    Currently, the only way to obtain the sender ID is via API. It would be beneficial to have this value displayed in the UI, on the Sender's page.

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16. Unify Versions fo SendAPI and Contact Management API

    I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

    I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

    It would be greatly more convenient if v3.1 had a unified Send API and Contact Management API

    I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

    I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

    It would be greatly more convenient if v3.1 had a… more

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17. Transactional Template: Correct Variables field in Code Example JSON

    I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

    When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

    The combination of the above issues lead me to waste a lot of time trying to understand why, when the variables I was using seemed to be valid the Template I was working on failed. It's extremely confusing!

    I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

    When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

    The combination of the above issues lead me to… more

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18. Can't update my ticket

    The link for my ticket, https://app.mailjet.com/support/ticket/xxxxxxx constantly redirects me to https://documentation.mailjet.com/hc/en-us/categories/360003942954-Mailjet-FAQ-Center-

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19. Segmentation based on Contact List

    A segment condition based on whether a contact is or isn't in a given contact list.

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20. Versions based on Segmentation

    The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.

    Example 1:
    Send Version A to [Business Customers Segment]
    Send Version B [Everyone Else]

    Example 2:
    Send Version A to [Customers Segment]
    Send Version B to [Everyone Else]

    Example 3:
    Send Version A to [Customers Segment]
    Send Version B to [Opened in the Last 30 Days Segment]
    Send Version C to [Everyone Else]

    Note: In the functionality described above I assume that is someone matches multiple segments then the first match takes priority. (In example 3, contacts who are in both the "Customers Segment" and "Opened in the Last 30 Days Segment" will get Version A)

    The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.

    Example 1:
    Send Version A to [Business Customers Segment]
    Send Version B [Everyone Else]

    Example 2:
    Send Version A to [Customers Segment]
    Send Version B to [Everyone Else]

    Example 3:
    Send Version A to [Customers Segment]
    Send Version B to [Opened in the Last 30 Days Segment]
    Send Version C to [Everyone Else]

    Note: In the functionality described above I assume that is someone matches multiple segments then the first… more

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