761 results found
-
Transactional Template: Correct Variables field in Code Example JSON
I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.
When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!
The combination of the above issues lead me to…
1 vote -
Can't update my ticket
The link for my ticket, https://app.mailjet.com/support/ticket/xxxxxxx constantly redirects me to https://documentation.mailjet.com/hc/en-us/categories/360003942954-Mailjet-FAQ-Center-
1 vote -
Segmentation based on Contact List
A segment condition based on whether a contact is or isn't in a given contact list.
1 vote -
Versions based on Segmentation
The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.
Example 1:
Send Version A to [Business Customers Segment]
Send Version B [Everyone Else]Example 2:
Send Version A to [Customers Segment]
Send Version B to [Everyone Else]Example 3:
Send Version A to [Customers Segment]
Send Version B to [Opened in the Last 30 Days Segment]
Send Version C to [Everyone Else]Note: In the functionality described above I assume that is someone matches multiple segments then the first…
1 vote -
5 Spalten im Editor
Bitte im Template Editor 5 Spalten implementieren. Wir brauchen dies dringend um eine ordentliche Navigation in unserem Newsletter zu schaffen.
ENGLISH
5 columns in editor
Please implement 5 columns in the template editor. We need this urgently to create a proper navigation in our newsletter.1 vote -
1 vote
-
Personnalisation de la couleurs des listes à puces
Possibilité de personnaliser la couleur d'une liste à puces.
ENGLISH
Possibility to customize the color of a bulleted list.1 vote -
Export csv
Pour exploiter les rapports que l'on télécharge en .csv depuis l'onglet stats, nous devons les convertir en .xls.
Or, certains dépassent le nombre de lignes maximum d'Excel (1 048 576 lignes), et nous ne pouvons pas accéder à l'ensemble des datas. Serait-il possible de scinder le fichier .csv en plusieurs fichiers de 1 048 576 lignes maximum, ou nous laisser la possibilité de faire plusieurs téléchargements qui nous permettraient d'exploiter l'ensemble des datas?ENGLISH
To use the reports that we download in .csv from the stats tab, we have to convert them into .xls.
However, some of them exceed the…1 vote -
Reviewing Time Zones to have Standard List
For whatever reason, the Account time zones has no GMT +2 times for Europe. There are several EET countries: Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Moldova, Ukraine, Romania and Lithuania.
Feels very weird to be sending messages from Helsinki, Finland, and selecting the current time zone of Beirut, Gaza, Cairo, Jerusalem, Syria or Harare.
Typically time zones come in a standard list, which lists Helsinki-- but the one now in use is some non-standard list. There might be some other anomalies as well, so might be worth just using some other standard list.
1 vote -
Increase the size of the "reply" text area for tickets in the Support Center
When including larger amounts of text (like API/SMTP calls, logs, explanations, etc), having such a small visible text area can make it difficult to make sure that all info is included.
1 vote -
Increase shared user limitation
Ability to request an Increase of shared user limitation from 999 to x number.
User case: A user can have more than 999 accesses across several Master accounts.1 vote -
Apple Privacy Policy
In regard to Apple Privacy Policy matter, is there any news about how Mailjet would address this challenge?. I've noticed how other email marketing tools are upgrading their events webhook with extra information, so it can be possible to identify suspicious openings triggered by Apple MPP activity.
it is a big concern for our business in terms of the quality and accuracy of the MailJet webhook events analysis.1 vote -
Make it possible to configure List-Help instead of List-Unsubscribe
All mail sent via Mailjet currently includes a List-Unsubscribe header that has email clients such as Apple Mail show an unsubscribe button even for mail that is just sent to one recipient and not at all from any kind of mailing list.
This is causing problems when people click to unsubscribe from system emails that they really don’t want to opt out from.
Instead, please make it possible to set the equally compliant List-Help header described in 2.17 of https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf. This just links to a web page that describes why the user received the email.1 vote -
Allow reporting of segments through API
There should be a way of producing reports based on segment to know how many contacts are in each
1 vote -
Search declared sender domains list
Please add a domain search to the domains and sender addresses & the SPF/DKIM Authentication pages. We have lots of client domains setup and it would be very useful to search rather than scroll & click through multiple pages.
1 vote -
mail utilisé
bonjour, nous voudrions pouvoir envoyer nos campagnes avec une adresse de notre domaine mais que les contacts ne la voient pas et voient seulement que la campagne a été envoyée avec une adresse gmail (qui est utilisée par plusieurs personnes)
ENGLISH
mail used
Hello, we would like to be able to send our campaigns with an address of our domain but that the contacts do not see it and only see that the campaign was sent with a gmail address (which is used by several people)1 vote -
répondez à vos ##### de clients
Voilà une idée! répondre à vos clients payants et ne pas les faire galérer à trouver un contact compétent. Les onglets chat et téléphone de votre page contacts me renvoient vers des offres d'abonnement alors que j'ai déjà un abonnement payant
C'est de l'arnaqueENGLISH
Here's an idea! Answer your paying customers and don't make them struggle to find a competent contact. The chat and phone tabs on your contacts page send me to subscription offers when I already have a paid subscription
This is a scam1 vote -
Sent campaign status = Cancelled
Stop auto-labelling sent campaigns as 'Cancelled'. This is incorrect, misleading and clearly a fault with your technical system. Please resolve!
1 vote -
Pas accès à mes campagnes créées en 2021 ?
Bonjour,
Pourquoi n'ai je pas accès à mes campagnes créées en 2021 ?ENGLISH
No access to my campaigns created in 2021?
Hello,
Why don't I have access to my campaigns created in 2021?1 vote -
Premiumaccount nicht nutzbar!!
Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG
ENGLISH
Premiumaccount not usable!!!
Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have…1 vote
- Don't see your idea?