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  1. Bonjour,

    Depuis quelques temps, aucun email ne s'affiche sur les campagnes envoyées, dans les onglets Activité > Délivrés, Activité > Ouverts, il n'y a qu'une page blanche permettant de télécharger un export csv.

    Or toutes les plateformes concurrentes proposent l'affichage des emails ouverts, cliqués, etc.

    Pourriez-vous rétablir le comportement initial et remettre l'affichage des emails ouverts, cliqués, etc ?

    En vous remerciant.

    Cordialement.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  2. Ability to export CSV from the stats page with an API call

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    0 comments  ·  Stats  ·  Admin →
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  3. Comme vous pouvez le constater. Votre message d'erreur cache le bouton dérriére.

    Donc je ne vois pas le bouton support pour me débloquer

    De plus je ne vois pas le bouton qui me permet de vous faire ce retour

    C'est donc un peu un cache-cache qui m'a permis de faire ce retours. Pas fou pour l'UX.

    Je vous suggére d'éviter qu'une erreur persistance puisse caché ce bouton

    1 vote

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  4. Our External Attack Surface Management (EASM) tooling continuously scans public hostnames resolving under our domain, including our custom tracking CNAME (pointing to t.mailjet.com). It flags these responses as missing standard security headers — specifically Strict-Transport-Security (HSTS) and Content-Security-Policy (CSP) — even though the domain is HTTPS-only.

    We understand these endpoints mostly serve redirects and tracking pixels, so practical risk is limited. However:

    • HSTS is low-cost to add and prevents protocol-downgrade exposure on an HTTPS-only host.

    • CSP is relevant on any HTML pages served (e.g. broken-link, unsubscribe, or error pages) to reduce reflected-XSS risk.

    Since these headers apply to the shared…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  5. Pouvoir restreindre l'envoi de mails via une clé API à une liste d'IP personnalisée.

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    0 comments  ·  Email API  ·  Admin →
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  6. There is no option to create a view only role when sharing access with a user.
    This way we could block edits in templates and drafts.

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  7. Bonjour,
    Il serait nécessaire de pouvoir modifier facilement les contacts en étant sur leur fiche. Pouvoir rajouter des colonnes pour les décrire etc. Autre exemple, en cas d'adresse incorrect, pouvoir la modifier sans supprimer le contact. Lors de création de segment, il serait utile d'avoir des menus déroulant pour sélectionner le contenu que nous avons enregistrer dans nos contacts, pour éviter de tout réécrire.

    1 vote

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  8. We use Mailjet automations for our SaaS product and need API access to automation/workflow data.

    For example, a workflow shows 9 contacts entered, 2 active, 7 exited, but there's no way to retrieve which contacts exited so we can match them with Stripe and determine who converted or canceled.

    Requesting API access (or an export) for:

    Contacts in a workflow
    Current status
    Entered/exited timestamps
    Completed vs. exited early

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  9. Please add delete buttons to the mail group rows on the contact list screen. Thank you.

    1 vote

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  10. Permettre de générer la campagne crée via mailjet en PDF afin de pouvoir également l'envoyer en PJ.

    1 vote

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  11. Improve suspension transparency for new accounts
    When a new, paid account is suspended, Mailjet should provide a clear reason, actionable next steps, and an estimated review time. A warning or verification request before suspending service would also help prevent disruption to legitimate transactional email flows, such as application authorization emails.
    This would make the onboarding experience more trustworthy for customers migrating from other providers.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  12. Bonjour,

    ayant activé le SSO pour notre compte d'entreprise Mailjet, je constate une limitation un peu problématique d'un point de vue de sécurité.
    Tous les comptes partagés connectés en SSO bénéficie du MFA du fait des exigences de notre IDP. Par contre, le compte principal doit désactiver son MFA Mailjet pour que le SSO soit actif et l'authentification secondaire ne repose désormais plus que sur un code temporaire émis dans un mail et qui valide un accès prolongé (à minima 1 semaine ou plus à priori)
    De ce fait si le poste, le navigateur ou l'adresse mail sont compromis, l'accès…

    1 vote

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  13. When a message is submitted through the API using a non-validated sender address, the API currently returns a successful response even though the message will later fail delivery.

    Consider adding an option to validate the sender address at submission time and reject requests that use non-validated senders, returning an appropriate error response. This would allow applications to immediately detect the issue instead of assuming the message was accepted and will be delivered.

    This enhancement would improve transparency and reduce unnecessary failure notifications related to invalid sender addresses.

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  14. Hi,
    We have multiple people in our company who need access to our MailJet account. From time to time our subscribers ask to be unsubscribed or want to verify whether they are still subscribed – and this is all done by our customer support.

    Unfortunately, it seems not to be possible to setup 2FA for those shared account. It would be great if you could add this feature, given the sensitive nature of data stored in MailJet.

    Best,
    Friedrich

    1 vote

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  15. pourquoi ne peut on pas envoyer une campagne a plusieurs listes vous etes le seul a ne pas le faire pourquoi ????? je perds un temps fou a envoyer la meme chose à 16 listes différentes du coup mes sttas sont fausses

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  16. I am trying to find a way in the API to export contact lists with all properties to csv files, but this does not seem possible with the public API (without making thousands to tens of thousands of calls). Could this API endpoint be created?

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  17. Ich hätte gerne meine Rechnung an eine Rechnungsemailadresse geschickt bekommen und möchte nicht jedes Monat danach suchen müssen ....

    1 vote

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  18. Mailjet currently has no mechanism for account admins to enforce multi-factor authentication (MFA) across all users and sub-users in their organization. In 2026, this is a critical security gap for any mission-critical email service provider.

    Current Behavior

    MFA is optional and user-controlled – it cannot be mandated by the account admin.
    Users who create a free Mailjet account first and are subsequently added as a sub-user to an organization inherit their personal account's authentication posture. The organization admin has zero control over their MFA status.
    There is no support for phishing-resistant authentication methods (e.g., passkeys / FIDO2).

    Problem Statement

    Email…

    1 vote

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  19. Bonjour,
    Dommage que votre service ne s'interface pas avec Bloom de DIVI...
    Cordialement

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    0 comments  ·  Email API  ·  Admin →
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  20. I wanted to let you know about a bug when trying to add a new credit card. I was able to solve this myself but I want you to let your IT peeps know. Whn I click Add a credit card and then the Chrome Browser populates the credit card fields automatically using it's wallet the add button stays greyed out since I have not manually filled in each field. I am on Linux Ubuntu Chrome.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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