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  1. Bonjour,
    Hallucinant qu'un acteur comme vous ne permette pas de supprimer tous mes contacts qui n'ont pas ouvert de mail depuis XX jours et qui ne se sont pas de nouveaux abonnés sur les XX derniers jours (pour éviter de supprimer des nouveaux abonnés alors que je n'ai pas encore envoyé de newsletter par ex.).

    Je vous soumets li'dée du coup ;-)

    Bonne fin de journée
    Jérôme

    ENGLISH

    delete inactive contacts
    Hello,
    It's crazy that a player like you doesn't allow me to delete all my contacts who haven't opened an email in XX days and who haven't subscribed in…

    1 vote

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  2. Your DKIM copy-paste is incorrect!

    You gave:
    k=rsa; p=[REDACTED LONG NUMBER]

    It was missing the opener,

    v=DKIM1; k=rsa; p=.....

    So your own service would not validate it. Once I added the v=DIM1; it worked. Cost me an hour or so.

    1 vote

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  3. Make automation-flow trigger based on segments.

    Make it possible to start/trigger an automation flow based on a contact joining a segment. Right now it's only possible to start a welcome flow based on a contact joining a list or updating a contact property. We have a case where our contact properties are too complex to use as a automation trigger, but if we can do it on a segment level we could manage to target users more precisely.

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  4. Il faudrait pouvoir permettre la possibilité de publier plusieurs templates en même temps... lorsqu'on a une centaine de templates transactionnels, et que on utilise des sections sauvegardées, il faut MANUELLEMENT publier chacun des modèles quand on propage les changements... ce qui annule complètement l'intérêt des sections sauvegardées, bravo !!!!!

    ENGLISH
    publish several templates at the same time
    It should be possible to publish several templates at the same time... when you have a hundred transactional templates, and you use saved sections, you have to MANUALLY publish each template when you propagate changes... which completely negates the point of saved sections,…

    1 vote

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  5. Once a Segment has been created and used - it cannot be deleted. However, in most cases, I will not use that Segment again.

    My Segment list is very cluttered. If I cannot delete it, is it possible to Archive it?

    1 vote

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  6. When I am UPDATING MY CONTACT LIST - I would prefer a 5th option:
    "Update Contacts (don't add new; don't resubscribe)"

    I don't want accidental additions to my Contact List.

    1 vote

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  7. Buenas.

    Estaría bien implementar de alguna manera de importar por ejemplo, 100 contactos y que estos estén divididos en 5 listas de contacto, (20 contactos cada uno) y que automáticamente si actualicen las listas ya creadas, y/o se creen nuevas.

    Lo digo porque nosotros tenemos muchas listas de contacto, y cada vez que tenemos que actualizar, perdemos muchísimo tiempo.

    Gracias.

    ENGLISH

    Contact optimization
    Good.

    It would be nice to implement some way to import for example, 100 contacts and that these are divided into 5 contact lists, (20 contacts each) and automatically update the lists already created, and / or…

    1 vote

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  8. Bonjour,

    Aujourd'hui, il n'est pas possible de changer le propriétaire du compte principal. Ce qui pose problème par rapport à un cas d'usage que nous avons rencontré : le transfert de propriété.
    Merci

    ENGLISH
    Change of owner
    Hello,

    Today, it is not possible to change the owner of the main account. This poses a problem in relation to a use case we have encountered: transfer of ownership.
    Thank you

    1 vote

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  9. In most of the cases companies own Microsoft Outlook with Distribution Lists containing email ids of their employees.
    To be able to use the distribution lists of Microsoft Outlook instead of uploading Contact Lists, Authorization via Exchange Online is needed.

    1 vote

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  10. When a user clicks on the confirmation message, if the link has already been used, there is an error message: "fail confirming contact: contacts list signup already confirmed".

    I am building a form for French people and I would like to customize this message to translate it and make it more readable to the users.

    1 vote

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  11. At the moment, if a user is already part of the contact list attached to the form, the subscription process still takes place normally (a confirmation email is sent, etc.).

    That's not how it should work IMO. The form should check whether the email is already existing in the attached contact list, and if it is the case, it should show a customizable error message, such as : "This email is already subscribed".

    1 vote

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  12. Ich habe nun eine Dreiviertelstunde gebraucht um mich einzuloggen, weil es so lange dauert bis mir die Identfizierungscodes zugeschickt werden. Solange Mailjet nicht in der Lage ist diese Code zumindest bissen einer Minute zu verschicken, bitte vorerst auf diese Sicherheitsmaßnahme verzichten. So kann man nicht effizient arbeiten.

    ENGLISH
    Identification codes arrive with an enormous delay. Please do without this security measure for the time being
    It has now taken me three quarters of an hour to log in because it takes so long for the identification codes to be sent to me. As long as Mailjet is not able to…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  13. When a webhook is deactivated, there is no way to see this as an administrator. Only support is able to see this.
    Please make the status visible.

    Mail from support:
    "That information (webhook status) is provided by a back-end tool we have. However, I can definitely see how beneficial this would be to view via app. We have passed along your feedback to the appropriate channels."

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  14. Mailjet is very complicated and hard to use. can we make it easy enough so non tech users like me can use it?

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  15. Bonjour,
    Nous utilisons un autre outil utilisant l'IA pour l'automation (relances panier, etc.).
    Des fonctionnalités sont vraiment utiles et nous permettent de gagner beaucoup de temps.
    Par exemple, le fait de renseigner l'url d'un produit, et la génération automatique des vignettes produits (titre, description, prix, CTA).
    Nous adorons cette fonctionnalité nous aimerions beaucoup la voir sur mail jet !!!

    ENGLISH

    AI for email creation
    Hello,
    We use another tool that uses AI for automation (shopping cart reminders, etc.).
    Some features are really useful and save us a lot of time.
    For example, filling in a product's url, and automatic generation…

    1 vote

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  16. Guten Tag,
    ich halte hier einmal fest, was mich schon immer stört:
    zum einen nervt mich eurer kurzes Timeout. Wenn man etwas bearbeiten muss und man wird mal von Kollegen gestört, dann ist man im nächsten Augenblick schon wieder abgemeldet. Es gibt Seiten, da bin ich den ganzen Tag angemeldet und fliege nicht raus.
    Was auch nervt, ist euer Captcha. Wenn man schon 2FA verwendet, warum muss man dann noch Captcha verwenden, diesen Müll. Es gibt besseres.
    Was ich schon ein paar mal geschrieben hatte, warum ist es euch nicht möglich, die Farben, die man in einem Dokument verwendet und…

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  17. On the action list for importing contacts can we please have an option to be able to import and subscribe contacts based off a boolean in the CSV to support external lists of marketing (and then update contacts subscription status if they exist and based off the boolean)

    1 vote

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  18. Switched to Mailjet from Mailchimp and the Forward to a Friend link is an included feature and you actually advocate the use of such a link here
    https://www.mailjet.com/blog/email-best-practices/20-ideas-to-increase-your-email-list/
    Tip 18

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  19. Es wäre super, wenn man dem Drop-Down Menü für ein Kontaktformular auch eine Suchfunktion hinzufügen könnte. Das würde den Umgang mit längeren Listen deutlich erleichtern.

    ENGLISH
    Search function in the drop-down menu
    It would be great if you could also add a search function to the drop-down menu for a contact form. This would make it much easier to deal with longer lists.

    1 vote

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  20. Innerhalb von MailJet kann eine eigene Schriftart eingesetzt werden.
    Innerhalb eines Eingabefeldes wird jedoch die Schriftart vorgegeben. Das ist nicht Toll.

    Es wäre fantastisch, wenn auch in einem Formular-Eingabefeld die Schriftart verändert werden kann.

    ENGLISH

    Make the font selectable everywhere
    You can use your own font within MailJet.
    However, the font is predefined within an input field. This is not great.

    It would be fantastic if the font could also be changed in a form input field.

    1 vote

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