845 results found
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Don't strip hyperlinks when copy-pasting
I copy and paste content into my newsletter emails, and that content often includes hyperlinks. But your mail editor strips out the links, forcing me to re-create each one! It's a painstaking process, especially since my emails contain a list of blog posts (20-30 posts) and each needs to be linked.
I just want my copy and paste to carry hyperlinks over.
2 votes -
Time-period for passwords to reset
Set time-period on passwords to 90 days, and then ask to change it.
2 votes -
SandBox mode to send an EventAPI payload after validating
The Sandbox mode to have the option to enter an webhook URL and receive a payload after the validation
2 votes -
Contacts Rating
Providing a rating for contacts based on their activity, i.e. Opening and Clicking of emails.
2 votes -
Alert threshold for Soft Bounces
When going close or above a certain threshold rate for Hardbounces, Spam Complaints, Unsubs etc. , a client will receive an automatic email.
Would it be possible to generate the same or a similar alert for Softbounces as a Softbounce can be a sign of poor deliverability.
2 votes -
2 votes
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Search a user in the Shared Access Section by email address
Ability to search for a shared access user by email address
2 votes -
See open rates by ISP over the total of emails sent, not opened
Right now, the percentage of open rates by ISP is calculated over the total opens. I would like to see the percentage calculated over the total number of emails sent instead.
2 votes -
1 campagne pour plusieurs listes
pourquoi ne peut on pas envoyer une campagne a plusieurs listes vous etes le seul a ne pas le faire pourquoi ????? je perds un temps fou a envoyer la meme chose à 16 listes différentes du coup mes sttas sont fausses
1 vote -
Export contacts from lists with all properties API.
I am trying to find a way in the API to export contact lists with all properties to csv files, but this does not seem possible with the public API (without making thousands to tens of thousands of calls). Could this API endpoint be created?
1 vote -
Rechnung per Email
Ich hätte gerne meine Rechnung an eine Rechnungsemailadresse geschickt bekommen und möchte nicht jedes Monat danach suchen müssen ....
1 vote -
Enforce MFA / Phishing-Resistant Authentication for Mailjet Accounts and Sub-Users
Mailjet currently has no mechanism for account admins to enforce multi-factor authentication (MFA) across all users and sub-users in their organization. In 2026, this is a critical security gap for any mission-critical email service provider.
Current Behavior
MFA is optional and user-controlled – it cannot be mandated by the account admin.
Users who create a free Mailjet account first and are subsequently added as a sub-user to an organization inherit their personal account's authentication posture. The organization admin has zero control over their MFA status.
There is no support for phishing-resistant authentication methods (e.g., passkeys / FIDO2).Problem Statement
Email…
1 vote -
Feature Request: Require Segment Selection Before Sending Campaigns
Feature Request: Require Segment Selection Before Sending Campaigns
To help prevent accidental sends to the entire contact database, we would like the option to make Segment selection a required field before a campaign can be sent. This would provide an additional layer of protection and ensure that campaigns are always delivered to the intended audience.
Ideally, this feature would allow:
- Requiring a segment to be selected for every campaign.
- Preventing campaigns from being sent when no segment is chosen.
- Optionally allowing administrators to enforce this rule across the entire account.
In our case, we would be happy if this functionality…
1 vote -
Validation Error - make it more user friendly
When a user clicks on the link to validate his email he gets a success message. However if he clicks the link after that he gets Validation Error. This is confusing the user. The message should be better phrased and not labeled as error. For example - "You've already been subscribed" or "Your email has already been validated", or something like that
1 vote -
Segment by percentage of the list
Right now, we’re unable to create segments by splitting a list into smaller groups based on list size or percentage. Lists can currently be segmented by contact fields, but percentage-based segmentation does not appear to be available.
Ideally, Mailjet would support segmentation logic such as:
Split a list by percentage
Randomly include X% of contacts
Assign contacts to split groups, such as A/B/C/etc.
Automatically create complementary split segments, such as 50% / 50% or 10% / 90%
Once created, the split should be reusable and deterministic, so contacts do not move between groups unexpectedly after the segment is saved.This…
1 vote -
Add cc bug
I wanted to let you know about a bug when trying to add a new credit card. I was able to solve this myself but I want you to let your IT peeps know. Whn I click Add a credit card and then the Chrome Browser populates the credit card fields automatically using it's wallet the add button stays greyed out since I have not manually filled in each field. I am on Linux Ubuntu Chrome.
1 vote -
Contact data included in reports
Hi Mailjet team,
Please consider adding the option to export campaign reports, such as opens and clicks, with contact properties included in the same CSV file.
Currently, this requires exporting campaign data and contact lists separately, then matching them manually. This is time-consuming and makes campaign analysis harder, especially for segmented campaigns.
Thank you.
1 vote -
Mandatory Clear Warning Before Auto-Renewal Charges
Mandatory Clear Warning Before Auto-Renewal Charges
Mailjet should provide a very clear and unavoidable notification before automatically renewing annual subscriptions and charging customer cards.
Important billing conditions such as:
auto-renewal,
limited cancellation window,
and inability to downgrade after renewalshould not be hidden inside long legal pages or documentation links that most users will never read completely.
Customers deserve:
a clear pre-renewal email reminder,
an easy one-click cancel option before renewal,
and a reasonable refund grace period immediately after renewal.Being charged for another full year without strong prior warning creates frustration and damages customer trust. Please improve transparency and…
1 vote -
Comparaison des campagnes : moyennes des statistiques
Bonjour,
Lors de la comparaison de plusieurs campagnes, est-il possible de calculer automatiquement la moyenne des datas pour les campagnes sélectionnées ? (clics, ouvertures, spams, désinscriptions, etc) ?1 vote -
Allow overriding callback URL in Mail API
It would be helpful to have a feature that allows overriding callback URLs per transaction request. Currently, callback URLs can only be configured at the platform level.
The idea would be updating the email api request to support override and sets multiple callbacks by allowing a new payload array containing objects with eventType and callbackUrl properties, where each event type can specify its corresponding callback URL to be invoked.
1 vote
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