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  1. Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

    ENGLISH
    Premiumaccount not usable!!!
    Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have…

    1 vote

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  2. Bonjour,
    n'est-il pas possible de changer le retour de votre API lorsque l'on tente d'envoyer un mail avec un expéditeur non validé? J'ai récemment eu un souci lié à un expéditeur autorisé uniquement sur le compte principal mais pas sur un sous compte (cf ticket #2434150) et j'avoue que le retour API nous a vraiment induit en erreur. Pour cause, dans ce cas, l'API nous transmet un succès et un id de message comme si tout était OK, sauf que malheureusement, l'envoie n'as pas fonctionné et l'id renvoie une 404 lorsqu'on tente de faire un get ?
    Ce correctif serait…

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  3. I accidentaly sent out a campaign on Sunday morning instead of Monday morning, because the week starts on Sunday instead of Monday on your date picker :(

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  4. My experience with the trial was poor. You are welcome to contact if you think you can improve my experience, but I found the site to be glitchy and not intuitive. I have little confidence in this product.

    1 vote

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  5. The Unsub event is not triggering in Zapier. Reference the bug report "New Unsubscribe Triigger not triggering".

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  6. If a URL is entered incorrectly into a campaign and the clicks are tracked (meaning the traffic is redirected through Mailjet's servers), it would be useful for Mailjet to be able to redirect the links from their servers.

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    0 comments  ·  Campaigns  ·  Admin →
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  7. Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir…

    1 vote

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  8. Versehentlich habe ich E-Mail Adressen ausgeschlossen.
    Gemäss System können diese mit der "Aktion" wieder anmelden reaktiviert werden...
    Leider funktioniert diese Aktion nicht.
    Bitte um Unterstützung. Danke!

    English
    Reactivate excluded e-mail addresses
    By mistake I have excluded e-mail addresses.
    According to the system these can be reactivated with the "action" register again...
    Unfortunately this action does not work.
    Please ask for support. Thanks!

    1 vote

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  9. De pouvoir déplacer un contact d'une liste à l'autre sans être obligé de supprimer le contact et le re créer dans l'autre liste

    ENGLISH
    Moving a contact
    To be able to move a contact from one list to another without having to delete the contact and create it again in the other list

    1 vote

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  10. our mail show incorrectly on iphone

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  11. It would be really nice to be able to sort Contacts by their sign up date field, in reverse chronological order, within the dashboard. That way we can see all the new sign ups without having to export the entire list and sort in Excel.

    1 vote

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  12. i have some questions yesterday the plan was for $15.00 for $15,000 emails month included and today it jumped to $25? i want to sign up but you increased the price?

    1 vote

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  13. Impossible de joindre le service facturation Mailjet pour se faire rembourser un prélèvement indu et pour modifier une adresse erronée. Mailjet, faut de la transparence et de l'accessibilité.

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  14. Please give your users the option to embed icons based on the "font-awesome library". I`ve tried to embed a font-awesome-css file (from my server) in order to use it as a custom font. I failed to "trigger" an icon by using the unicode of a special icon. This technique is used on daily webdesign bases with CMS. I think it would be highly appreciated to have this option when layouting Newsletters in your editor as well. Best regards, Bjarne Rubin (info@pixle.de)

    1 vote

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  15. Mailjet is the worst piece of software I needed to use in a long time. The loading times are horrible + I just deleted an email sequence because I was using something as a new template + I'm getting logged out all the time. You're very lucky that we don't have the dev capacity to switch to another tool right now, but as soon as we have a bit time we will 100% switch to XXXXX or any other tool. You are making the world a worse place with your software

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    0 comments  ·  UX  ·  Admin →
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  16. You closed my ticket without even looking at my issue.
    There is no way to re-open it
    You are ignoring my emails
    Very poor

    1 vote

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  17. Hallo Zusammen,
    es wäre schön, wenn in der Mailstatistik ebenfalls nach Uhrzeit (von, bis) gefiltert werden könnte.

    ENGLISH
    Mail statistics filter on time (from, to)
    Hello All,
    it would be nice if the mail statistics could also be filtered by time (from, to).

    1 vote

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  18. We should have more integration with other SAAS tools like various CRM', Microsoft 365, Canva?, Seamless.ai, etc.

    Automatic list import or automatic media import.

    1 vote

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  19. Smart insights prior to sending a campaign
    -System should automaticall check previews based on maximum number of decises/formats for possible styling errors
    -gong.io style email insights from aggregate campaign data

    1 vote

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  20. Hi there,

    Can you please add a thumbnail preview of EDMs on the 'My Campaigns' page? So they can be viewed at a glance while scrolling before clicking into? This would be hugely beneficial.

    Thank you,
    Vicki

    1 vote

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