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  1. Temps de réponse trop long au support, peu d'explications quand une limitations d'envoi nous est imposée

    Explanation of the cause of the sending limitation
    Long response time to the support, little explanation when a sending limitation is imposed on us

    1 vote

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  2. The ability to upload MJML to be used as a template in the passport editor is great, however I hope it can be improved.

    1. Uploading MJML often results in errors -- provide more documentation for how to upload an MJML file to work with Passport

    2. In Passport, it's great to be able to set global styles. However, it'd be nice to set styles for things like buttons, and other components normally available in MJML (including all of their related attributes).

    3. Allow an email editor to see the underlying code in passport if they so choose.

    1 vote

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    1. Currently, the email unsubscribe page does not contain a heading or any page landmarks, or any way to add those.
    2. There is also insufficient colour contrast on the buttons on the page. There seems to be no way for us to address these ourselves. This means that the service fails the latest WCAG requirements for screenreaders for issue 1 and for users with vision issues. for issue 2 - essential for sites in the public service sites.
    1 vote

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  3. Incorporar en el Plan Anual Básico 15 000 la opción Estadísticas -> Enlaces pasaba a estar deshabilitada

    Statistics -> Links
    Incorporate in the Basic Annual Plan 15 000 the option Statistics -> Links was disabled.

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  4. Bonjour,
    Je constate avec surprise la nouvelle facture qui a encore une fois augmenté cette année, alors que je n'avais même pas été prévenu. Cela est irrespectueux pour vos clients. Je vous paye tous les ans en bon et dû forme, merci de me rembourser la différence avec la facture de l'année dernière. Cordialement, Benjamin CLEMENT

    Increase of the bill
    Hello,
    I am surprised to see the new bill that has increased again this year, even though I was not notified. This is disrespectful for your customers. I pay you every year in due form, please reimburse me the difference…

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  5. Hi, Could you improve email tracking dashboard ? It's really hard to find if a diven email has really been sent, delivered, open. If you could add earch per sender, per contact, per subject etc. Also when I select a period in "statistics", it always resets to a random date in July. Thanks in advance !

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  6. We'd like to have scroll map and time statistics features in order to be able to make more reliable reports.

    1 vote

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  7. I wanted to report a bug.
    See attached screenshot.
    On the chart all emails in a given hour are marked with correct statuses, while all emails on the list below are marked only as a queued.
    It's misleading. It actually leads to a type of feelling that as I user I don't know if the email was finally sent or not.

    1 vote

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  8. Make MailJet accessible

    The current MailJet website is not usable by blind clients using screen reading software (such as JAWS, NVDA, or Apple VoiceOver) to navigate and interact with websites. My suggestion is that MailJet developers enhance this website to adhere to WCAG guidelines, a global accessibility standard for web development. Companies that do not provide accessible UIs risk legal action under the ADA (Netflix was one recent example). I’m a blind fiction writer, and without this enhancement, MailJet is completely unusable. You have already lost me as a customer. Don’t lose more. Fix this issue soon.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  9. ihr blockt emails aber berechnet diese????

    poor sending performance
    you block emails but charge this????

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  10. Ich würde gerne eine E-Mail erhalten, sobald sich ein Kontakt abmeldet hat. So könnten wir diese E-Mail Adresse aus unserer Branchensoftware deaktivieren.

    E-mail as soon as a contact unsubscribes
    I would like to receive an email as soon as a contact has unsubscribed. This would allow us to deactivate this email address from our industry software.

    1 vote

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  11. Please fix the captcha and that I get logged out every time. Please imagine you'd getting logged out of your iCloud account or Whatsapp everyday. Just because you're building for B2B doesn't mean you don't need to care about your users. I will definitely move to another mailing tool soon and won't recommend Mailjet to anyone.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  12. You can import via ZIP only with HTML currently, I would like this same feature when using MJML.

    1 vote

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  13. Bonjour, lorsque je créée mon modèle en francais, et que je le prévisualise, mailjet traduit automatiquement certains termes en anglais, exemples : le mot "graves" écrit lorsque j'édite mon modèle, se transforme en "tombe" lors de ma prévisualisation
    Comment remédier à cela ?

    When I create my template in French and preview it, mailjet automatically translates certain terms into English. For example, the word "graves" written when I edit my template is transformed into "tombe" when I preview it
    How can I fix this?

    1 vote

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  14. Manually create a segment by uploading a list of contacts.

    Currently we are unable to segment based on a specific link clicked in a previous campaign, yet I am able to download this data from My Campaign Stats, so, the ability to manually create a segment that is segmented based on a list of email addresses would solve this issue, as well as open up other segmenting capability when the MailJet interface lacks intricacy.

    1 vote

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  15. New features should be by default turned off. Example "validations" feature. Users may be unaware and use it causing an unexpected charge.

    1 vote

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  16. I would like for template content updated through API to be visible when opting to edit within the app without needing to go to Preview & History and selecting it.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  17. Hola, me alegro que quieran contar con nuestra opinión como usuarios. Yo como sugerencia de mejora en la parte el Editor "drag and drop", es mejorar la versión en móviles, faltan características de funcionamiento para estos soportes, como poder dar estilos de texto según dispositivos, como centrar un simple titular en estos o la posibilidad de desactivar elementos en versiones moviles. por lo demas me parece una herramienta muy bien construida, enhorabuena.

    mobile
    Hello, I'm glad you want to have our opinion as users. I as a suggestion for improvement in the "drag and drop" Editor, is to improve the…

    1 vote

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  18. We have several accounts for different projects, but now we'd like to merge all of them just into one account. We can't do it because we can't transfer the data from the account. It would be great and useful if we could use these accounts already created to create new subaccounts in the main account. Thanks!

    1 vote

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  19. Wenn man ein Widget erstellt und z.B. die Ubuntu Schrift auswählt, dann wird diese auf der eingesetzten Seite von Google Fonts geladen. Das ist zumind. in Österreich nicht erlaubt und wird inzwischen gestraft, da es beim Laden der Google Fonts von den Google Servern zur Übertragung der IP Adresse kommt. - Wie kann man Widgets verwende ohne dass über das Script widget.modal.js eine Verbindung zu Google Fonts aufgebaut wird. Mailjet ist in diesem Fall NICHT DSGVO konform. - Ich bitte um Info um Schaden von meinen Kunden und mir abwenden zu können.

    widget.modal.js loads fonts from Google Fonts - this…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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