786 results found

1. Allow reporting of segments through API

   There should be a way of producing reports based on segment to know how many contacts are in each

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   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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2. Search declared sender domains list

   Please add a domain search to the domains and sender addresses & the SPF/DKIM Authentication pages. We have lots of client domains setup and it would be very useful to search rather than scroll & click through multiple pages.

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   0 comments  ·  UX  ·  Delete…  ·  Admin →
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3. mail utilisé

   bonjour, nous voudrions pouvoir envoyer nos campagnes avec une adresse de notre domaine mais que les contacts ne la voient pas et voient seulement que la campagne a été envoyée avec une adresse gmail (qui est utilisée par plusieurs personnes)

   ENGLISH
   mail used
   Hello, we would like to be able to send our campaigns with an address of our domain but that the contacts do not see it and only see that the campaign was sent with a gmail address (which is used by several people)

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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4. répondez à vos ##### de clients

   Voilà une idée! répondre à vos clients payants et ne pas les faire galérer à trouver un contact compétent. Les onglets chat et téléphone de votre page contacts me renvoient vers des offres d'abonnement alors que j'ai déjà un abonnement payant
   C'est de l'arnaque

   ENGLISH
   Here's an idea! Answer your paying customers and don't make them struggle to find a competent contact. The chat and phone tabs on your contacts page send me to subscription offers when I already have a paid subscription
   This is a scam

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5. Sent campaign status = Cancelled

   Stop auto-labelling sent campaigns as 'Cancelled'. This is incorrect, misleading and clearly a fault with your technical system. Please resolve!

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6. Pas accès à mes campagnes créées en 2021 ?

   Bonjour,
   Pourquoi n'ai je pas accès à mes campagnes créées en 2021 ?

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   No access to my campaigns created in 2021?
   Hello,
   Why don't I have access to my campaigns created in 2021?

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7. Premiumaccount nicht nutzbar!!

   Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

   ENGLISH
   Premiumaccount not usable!!!
   Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have any premium functions (support message, setting up multiple user accounts, etc.). We have to ask you to stop these functions for us immediately, otherwise we will have to make use of our right of withdrawal. Thank you very much! Yours sincerely Eisenbahnbauverein Harburg eG

   Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

   ENGLISH
   Premiumaccount not usable!!!
   Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have… more

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   0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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8. Améliorer gestion d'erreur expéditeur

   Bonjour,
   n'est-il pas possible de changer le retour de votre API lorsque l'on tente d'envoyer un mail avec un expéditeur non validé? J'ai récemment eu un souci lié à un expéditeur autorisé uniquement sur le compte principal mais pas sur un sous compte (cf ticket #2434150) et j'avoue que le retour API nous a vraiment induit en erreur. Pour cause, dans ce cas, l'API nous transmet un succès et un id de message comme si tout était OK, sauf que malheureusement, l'envoie n'as pas fonctionné et l'id renvoie une 404 lorsqu'on tente de faire un get ?
   Ce correctif serait vraiment utile pour nous, car nous utilisons les retours dans notre système pour détecter si l'envoie à marcher ou non et en l'état, cella empêche donc notre système de détecter l'erreur ce qui rend notre système moins fiable.

   Merci beaucoup,
   Cordialement

   Bonjour,
   n'est-il pas possible de changer le retour de votre API lorsque l'on tente d'envoyer un mail avec un expéditeur non validé? J'ai récemment eu un souci lié à un expéditeur autorisé uniquement sur le compte principal mais pas sur un sous compte (cf ticket #2434150) et j'avoue que le retour API nous a vraiment induit en erreur. Pour cause, dans ce cas, l'API nous transmet un succès et un id de message comme si tout était OK, sauf que malheureusement, l'envoie n'as pas fonctionné et l'id renvoie une 404 lorsqu'on tente de faire un get ?
   Ce correctif serait… more

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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9. Date picker starts on Sunday :(

   I accidentaly sent out a campaign on Sunday morning instead of Monday morning, because the week starts on Sunday instead of Monday on your date picker :(

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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10. Improve Trial Experience

    My experience with the trial was poor. You are welcome to contact if you think you can improve my experience, but I found the site to be glitchy and not intuitive. I have little confidence in this product.

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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11. Bug report

    The Unsub event is not triggering in Zapier. Reference the bug report "New Unsubscribe Triigger not triggering".

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12. Ability to edit tracked links post-send

    If a URL is entered incorrectly into a campaign and the clicks are tracked (meaning the traffic is redirected through Mailjet's servers), it would be useful for Mailjet to be able to redirect the links from their servers.

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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13. Renvoyer automatiquement les SoftBounce (ip partagée pré-bloquée)

    Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir être certain qu'ils recevront l'email sans avoir manuellement à vérifier les listes des echecs...

    ENGLISH
    Some messages in temporary bounce (when the shared IP is blocked and the reason = "sender blocked") should be automatically resent within 1h/5h/12h/24h depending on the possibilities, but there is no way to target (via a segment for example) the emails in temporary bounce to resend a campaign afterwards, so MailJet should automatically resend the emails when the reason of the bounce allows it.
    As seen in pj, there are a number of emails in this case, and for some of them, they are active customers who have opened campaigns in the past, it's a pity not to be able to be sure that they will receive the email without having to manually check the failure lists...

    Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir… more

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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14. Ausgeschlossene E-Mail Adressen reaktivieren

    Versehentlich habe ich E-Mail Adressen ausgeschlossen.
    Gemäss System können diese mit der "Aktion" wieder anmelden reaktiviert werden...
    Leider funktioniert diese Aktion nicht.
    Bitte um Unterstützung. Danke!

    English
    Reactivate excluded e-mail addresses
    By mistake I have excluded e-mail addresses.
    According to the system these can be reactivated with the "action" register again...
    Unfortunately this action does not work.
    Please ask for support. Thanks!

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    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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15. Déplacement d'un contact

    De pouvoir déplacer un contact d'une liste à l'autre sans être obligé de supprimer le contact et le re créer dans l'autre liste

    ENGLISH
    Moving a contact
    To be able to move a contact from one list to another without having to delete the contact and create it again in the other list

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    1 comment  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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16. our mail show incorrectly on iphone

    our mail show incorrectly on iphone

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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17. Stats area should include how many new subscribers in the last day/week/month and compare to averages and previous period etc

    It would be really nice to be able to sort Contacts by their sign up date field, in reverse chronological order, within the dashboard. That way we can see all the new sign ups without having to export the entire list and sort in Excel.

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    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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18. Price changes

    i have some questions yesterday the plan was for $15.00 for $15,000 emails month included and today it jumped to $25? i want to sign up but you increased the price?

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    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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19. Transparence

    Impossible de joindre le service facturation Mailjet pour se faire rembourser un prélèvement indu et pour modifier une adresse erronée. Mailjet, faut de la transparence et de l'accessibilité.

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20. Font Awesome embedding

    Please give your users the option to embed icons based on the "font-awesome library". I`ve tried to embed a font-awesome-css file (from my server) in order to use it as a custom font. I failed to "trigger" an icon by using the unicode of a special icon. This technique is used on daily webdesign bases with CMS. I think it would be highly appreciated to have this option when layouting Newsletters in your editor as well. Best regards, Bjarne Rubin (info@pixle.de)

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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