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  1. I would like the ability to attach a file to a campaign. My use case is for example to attach an event agenda or a generic contract that would be the same for all recipients of the campaign.

    9 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  2. The campaign builder's layout has been updated, moving some of the options around (for example, the contact list selection is now the second step, whereas before it was the last step on the page).

    8 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  3. Currently, if a contact is active in a workflow and then removed from the list for that workflow, the contact remains in the workflow until they finish it. Contacts must unsubscribe themselves from workflows, even if they are removed from the list. It would be helpful if contacts who are removed from a list are automatically removed from any active workflows going to that list.

    8 votes

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    0 comments  ·  Automation  ·  Admin →
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  4. LET ME SAVE MY ORGANISATION'S COLOUR PALETTE SO I CAN APPLY IT EASILY!

    8 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  5. Dear Mailjet-Team,

    It would be great if in the future it were possible to add a second check box when creating the form design in the form builder. I would like to have one to say that the person agrees to subscribe to the newsletter and a second one where the person can accept all data protection regulations.

    If you could consider adding that feature in the future, that would be really helpful.

    Thanks a lot!

    Best regards,
    Naemi

    8 votes

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  6. It will be very nice to add a field for enter a billing contact on the profile form

    8 votes

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  7. With this feature an API key will only allow requests from certain IP-addresses (ranges) of countries. This limits the risks when API keys are compromised.

    8 votes

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    0 comments  ·  Security  ·  Admin →
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  8. The stats of the campaign can not be downloaded ( open rate, click rate, additional indicators available on the UI). Currently, it is time consuming to do internal reporting compilation.

    Download report is available but the file only dispaly result per recipient.

    8 votes

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    4 comments  ·  Campaigns  ·  Admin →
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  9. I would like to sign my messages that I send with an S/MIME Key that you hold for me.

    8 votes

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  10. Three Requests:
    1. Include Menu Bar on Template Page
    2. Exclude Robot sign-in for Enrolled Clients.
    3. Create Auto Exclude Feature for: Blocked/Unsubscribed, Hard Bounced.

    7 votes

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    0 comments  ·  Automation  ·  Admin →
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  11. It would be useful to have more flexibility with segmenting, or using segments in campaigns. For example, you can only choose the positive, not the negative, e.g. filter by "all who subscribed in the last month", but you can't choose neither in-segment, nor in-campaign, to "not" send to those people, or segment those who did "not" subscribe within the last month, therefore it's very difficult to send to the other group if you want to, without creating a brand new list. SO either a "not" drop down and adjustment to the descriptions when creating the segments, or a campaign option…

    7 votes

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  12. I seem to only have a view of support tickets I have logged myself, although I am logged in as the Primary account. I would like an option to view/update tickets logged by other subaccount users.

    7 votes

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  13. Regarding the issue where a contact unsubscribes from one of our lists but will still recieve emails from us if said contact is on other lists.

    Mailjet's answer to this is that if a contact wants to unsubscribe from several lists, which should be ca always? I need to remove the contact. But if I import my contact list again with this contact, there's no recollection of former unsubscription.

    We're seeing an increased unsub rate due to this and contacts have been reaching out to us wondering why we're still emailing them. With the new inbox requirements from Gmail and…

    7 votes

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  14. Just some feedback as we're setting up subscription forms with the new form builder: I encounter some unexpected behaviour I would hope to be fixed someday:

    1. language-setting English → German does not persist. After Save everything back to English
    2. wouldn't be so bad if redirect to success page would work, instead, I get english message “Thanks for signing up“ (see screenshot)
    7 votes

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  15. Laut ihrem Support unterstützt Mailjet die Joomla-Version 4 nicht.
    Hier wird man offensichtlich recht alleingelassen, da es keinerlei Information auf ein Update oder sonstige Möglichkeiten gibt

    MfG
    Hubert Beck

    ENGLISH

    Update to Joomla 4
    According to their support Mailjet does not support Joomla version 4.
    Here you are obviously left alone, because there is no information about an update or other possibilities.

    MfG
    Hubert Beck

    7 votes

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  16. Two requests:
    1. Please make it easier to add a contact to a distribution list. The format you are utilizing is very IT driven and not everyday people user friendly.

    1. Please add a a sort function to Contact Lists and make the display properties stay in place. It is annoying to have to add display properties every time you leave and return to the page.
    7 votes

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  17. API documentation is atrocious. Example given for sending a basic email does not work, gives a 400 error message stating that "At least FromEmail or Sender must be provided" when following all steps provided. No further details about this error in the documentation. Price was a good draw, but API like this will have us going to another provider.

    7 votes

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    0 comments  ·  Email API  ·  Admin →
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  18. The information provided by the webhook about delivery events is limited. Other delivery service providers provide more information in their webhook.

    We use the webhook to monitor deliverability. It would be good if the following event type is added:
    - deferral events (failed delivery attempts which will be retried)
    and the following event fields are added:
    - envelope sender
    - from header
    - sending IP
    - delivery time (time from submission to delivery)
    - destination host (result of MX lookup)

    7 votes

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    2 comments  ·  Email API  ·  Admin →
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  19. For automations, it would greatly improve workflows if: we could determine which actions from the contact targeted makes them leave the workflow. For example: once the contact clicks on a link or even opens the mail, they leave the workflow.

    Another idea, the workflow should have "If" actions. For example: if the contact opened the mail but hasn't clicked on any link, send mail n°2.

    7 votes

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    0 comments  ·  Automation  ·  Admin →
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  20. Have the editor be able to subscript and superscript text. Right now ® marks only can be made the same size as the text and not be offset any in the email builder. Would like to see this changed in the future.

    7 votes

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    1 comment  ·  Email Editor  ·  Admin →
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