787 results found

1. Trigger and modal bugs

   Hi,
   I encountered multiple bugs using the new subscription form builder.
   1 - the trigger button doesnt scroll to the top of the page. So the user click the button on bottom of a very long page but the form appears on top where the user cant see it.
   2 - the form modal is not fixed and the user can scroll under it
   3 - when I close the modal and reopen it via the trigger, the form in the modal is broken (displayed inline instead of block?)
   There are workarounds for 1 and 2 but 3 seems blocking because the modal is in an iframe...

   Thanks for your help

   Hi,
   I encountered multiple bugs using the new subscription form builder.
   1 - the trigger button doesnt scroll to the top of the page. So the user click the button on bottom of a very long page but the form appears on top where the user cant see it.
   2 - the form modal is not fixed and the user can scroll under it
   3 - when I close the modal and reopen it via the trigger, the form in the modal is broken (displayed inline instead of block?)
   There are workarounds for 1 and 2 but 3 seems blocking… more

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2. Support for Finnish language

   In the new Form Builder it does not seem to be possible to edit the text that is displayed after the user has submitted his subscription. A generic text is displayed in the selected language. At the moment Finnish is not supported which is very inconvenient. Can you fix this?

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3. Personalized Send Time

   Allow the send time of a campaign to be affected by a customer's "most likely to open email" time

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   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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4. Gros bug : à améliorer

   Bonjour, de gros problèmes à l'inscription sur vos nouveaux formulaires qui remplacent l'inscription. Le bug est qu'il est souvent impossible de s'inscrire pour les utilisateurs. De plus la mise en forme des champs du formulaire (alignement à gauche par exemple) ne fonctionne pas !

   ENGLISH
   Big bug : to improve
   Hello, big problems with the registration on your new forms that replace the registration. The bug is that it is often impossible for users to register. Moreover the formatting of the fields of the form (alignment on the left for example) does not work!

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5. Add Checkbox for Boolean Contact Properties

   It would be nice if the new form editor also offered the possibility to use a checkbox as a form field - for contact properties of the type "Boolean".

   Es wäre nett, wenn im neuen Form-Editor auch die Möglichkeit besteht, eine Checkbox als Formularfeld einsetzen zu können - für Kontakteigenschaften des Typs "Boolean".

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   1 comment  ·  Form Builder  ·  Delete…  ·  Admin →
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6. Neuer Form-Editor kann den Alten nicht ersetzen

   Liebes mailjet-Entwicklungsteam,

   ich habe den neuen Form-Editor ausgiebig getestet und festgestellt, dass er den alten Form-Editor nicht ersetzen kann:

   – es gibt keine Möglichkeit, Radio-Buttons oder Auswahlfelder anzulegen

   – es wird keine Schnittstelle zur Übergabe von POST-Parametern per Action-URL aus eigenen Formularen unterstützt

   – die Option, selbst HTML-Code ins Formular zu packen, legt den Code automatisch innerhalb eines iFrames ab (dann iFrame innerhalb des Widget.iFrames), sodass dieser wie eine Barrierre die evtl. erfassten Inputs (z. B. aus einer Auswahlliste) blockt.

   DIese Mängel bzw. Vreschlechterungen wurden mir vom Support (Ticket #2440031) bestätigt.

   Meine Bitte: / mein Vorschlag
   Verlängern Sie die im alten Form-Editor erstellten WIdgets über den April 2023 hinaus - solange bis die o.g.n Fehler abgestellt wurde! Andernfalls muss ich leider von mailjet zu einer anderen Newsletter-Plattform wechseln.

   Gruß
   Christoph Damm

   ENGLISH
   New form editor cannot replace the old one
   Dear mailjet development team,

   i have tested the new form editor extensively and found that it cannot replace the old form editor:

   • there is no possibility to create radio buttons or selection fields

   • there is no interface supported to pass POST parameters via action URL from your own forms

   • the option to put HTML code into the form automatically puts the code inside an iFrame (then iFrame inside the Widget.iFrame), so that it blocks the possibly captured inputs (e.g. from a selection list) like a barrier.

   These deficiencies have been confirmed to me by support (ticket #2440031).

   My request: / my suggestion
   Extend the WIdgets created in the old Form-Editor beyond April 2023 - until the above mentioned bugs are fixed! Otherwise, I'm afraid I'll have to switch from mailjet to another newsletter platform.

   Greetings
   Christoph Damm

   Liebes mailjet-Entwicklungsteam,

   ich habe den neuen Form-Editor ausgiebig getestet und festgestellt, dass er den alten Form-Editor nicht ersetzen kann:

   – es gibt keine Möglichkeit, Radio-Buttons oder Auswahlfelder anzulegen

   – es wird keine Schnittstelle zur Übergabe von POST-Parametern per Action-URL aus eigenen Formularen unterstützt

   – die Option, selbst HTML-Code ins Formular zu packen, legt den Code automatisch innerhalb eines iFrames ab (dann iFrame innerhalb des Widget.iFrames), sodass dieser wie eine Barrierre die evtl. erfassten Inputs (z. B. aus einer Auswahlliste) blockt.

   DIese Mängel bzw. Vreschlechterungen wurden mir vom Support (Ticket #2440031) bestätigt.

   Meine Bitte: / mein Vorschlag
   Verlängern Sie die im… more

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7. nicht automatisch Buttons und Texte setzen

   Im neuen Form-Builder werden automatisch angeblich fehlende Elemente automatisch ergänzt. Das betrifft den Submit-Button und auch ein Text für die Zustimmung.
   Ich hätte gern die Freiheit das in eigenen HTML-Blöcken zu schreiben (wie auch beim alten Widget)
   Außerdem funktionieren die externen Webfonts nicht. Das ist ein No-Go wenn ich schon eure Buttons und Texte nehmen muss!

   English
   Do not automatically set buttons and texts
   In the new form builder, supposedly missing elements are automatically added. This concerns the submit button and also a text for the consent.
   I would like to have the freedom to write this in custom HTML blocks (as with the old widget).
   Also, the external web fonts don't work. This is a no-go if I already have to take your buttons and texts!

   Im neuen Form-Builder werden automatisch angeblich fehlende Elemente automatisch ergänzt. Das betrifft den Submit-Button und auch ein Text für die Zustimmung.
   Ich hätte gern die Freiheit das in eigenen HTML-Blöcken zu schreiben (wie auch beim alten Widget)
   Außerdem funktionieren die externen Webfonts nicht. Das ist ein No-Go wenn ich schon eure Buttons und Texte nehmen muss!

   English
   Do not automatically set buttons and texts
   In the new form builder, supposedly missing elements are automatically added. This concerns the submit button and also a text for the consent.
   I would like to have the freedom to write this in custom HTML… more

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8. web version custom html transactional templates

   generate web version in custom html with [[PERMALINK]] and with transactional templates not only marketing templates.

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   2 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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9. A/B Testing Automations

   Our team fundamentally needs the ability to A/B test automations. Otherwise, we can't use Mailjet for our use case here.

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   planned  ·  0 comments  ·  Automation  ·  Delete…  ·  Admin →
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10. HEADER_FROM_DIFFERENT_DOMAINS

    From and EnvelopeFrom 2nd level mail domains are different.

    This should be corrected as it means a deduction of 0.249 points in the spam rating of the email.

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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11. SAML enabled delegated account management

    Managing accounts should not only be possible from the master account, but it should be be possible to delegate this to a useraccount using SAML SSO.

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    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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12. Forward bounce message

    Please provide to automatically forward bounced messages to an email.
    SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

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    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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13. manque d'automatisation - Lack of Automation

    Je pars de mon expérience personnelle avec Mailjet. J'ai beaucoup aimé l'interface, très intuitive par rapport aux autres solutions du marché. Les mails sont toujours arrivés, très vite, sans accrocs.

    MAIS

    Je travaille pour une petite entreprise, et nous avons besoin d'un mix entre emails transactionnels, et marketing automation (par ex., quand un utilisateur clique dans un mail il faut le changer de liste, utiliser des conditions après une certains durée en jours, etc).

    I start from my personal experience with Mailjet. I really liked the interface, very intuitive compared to other solutions on the market. The emails have always arrived, very quickly, without a hitch.

    Con

    I work for a small company, and we need a mix between transactional emails, and marketing automation (eg, when a user clicks in an email you have to change the list, use conditions after a certain duration in days, etc.).

    Je pars de mon expérience personnelle avec Mailjet. J'ai beaucoup aimé l'interface, très intuitive par rapport aux autres solutions du marché. Les mails sont toujours arrivés, très vite, sans accrocs.

    MAIS

    Je travaille pour une petite entreprise, et nous avons besoin d'un mix entre emails transactionnels, et marketing automation (par ex., quand un utilisateur clique dans un mail il faut le changer de liste, utiliser des conditions après une certains durée en jours, etc).

    I start from my personal experience with Mailjet. I really liked the interface, very intuitive compared to other solutions on the market. The emails have always… more

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    1 comment  ·  Automation  ·  Delete…  ·  Admin →
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14. Automatic replys straight to the reply-to address

    Automatic reply's from the e-mail responders sent straight to the reply-to address. For example, it would be great to get all the "out of office" messages sent directly to the reply-to address, so the sender gets to see all the out of office / sick leave / etc messages.

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    2 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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15. Email Stats @ Enterprise Level

    For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures. OR I have to work with my IT Team to create API calls for reporting, pull back into our system and then create reports internally.

    Create a Stats Reporting UI at the Enterprise Level for email sending KPI's.

    For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures.… more

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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16. subscription LINK (not a widget) directly in the mail

    Impossible to add a link to directly subscribe from the email. A widget is sometimes too much.

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    1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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17. Function to see which e-mail client is used to open the send e-mail.

    It would be great to see how much people of my email-list have opened their mail using Outlook or another email client.

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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18. Automatically take users out of a workflow on property change, or check for properties before each mail send

    Hello,

    the workflow feature is missing an option that, in my opinion, is really important.

    We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

    To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty to "premium".

    Now, what we want to do is to make a workflow that encourages the users to take the necessary actions to increase their level from "basic" to "premium". So, we create a workflow that triggers on the property change of the user, when the value becomes "basic". The workflow has a couple of mails; let's say one of them is sent immediately, one after 3 days and one after 1 week.

    Our problem is: let's suppose that the user receives the first mail and immediately completes the required steps. At this point, we call your API to change the "membership_level" to "premium". This should, of course, take the user out of the workflow, and he should not receive the other two mails, since he already did what he had to do.

    In the same way, if the user is upgraded to "premium" after the second e-mail, he should not receive the third one.

    Are workflows the right way to do this? I supposed yes, because I expected to find either:
    - A way to remove the user from the workflow if the trigger condition is no more met (i.e. if the user is added when a property has a certain value, it should as well be removed if it has no more that value), or
    - A way to filter for specific conditions before sending every single mail of the workflow (this way, we could check the property before every mail send, and therefore skip the users whose property changed meanwhile).

    However, I can find no options to have this behavior, and in my opinion this is really a must-have.

    Thank you

    Hello,

    the workflow feature is missing an option that, in my opinion, is really important.

    We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

    To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty… more

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    0 comments  ·  Automation  ·  Delete…  ·  Admin →
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19. "View online" URL campaigns in API

    There is no endpoint or data to obtain the "view online" URL of campaigns using Mailjet API. Please implements this !

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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20. Search for sent mails by email address

    Add search by email address.

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    1 comment  ·  Analytics  ·  Delete…  ·  Admin →
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