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722 results found

  1. Have the editor be able to subscript and superscript text. Right now ® marks only can be made the same size as the text and not be offset any in the email builder. Would like to see this changed in the future.

    5 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  2. Impossible to add a link to directly subscribe from the email. A widget is sometimes too much.

    5 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  3. Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

    It was explained in writing by support as
    "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause…

    5 votes

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    0 comments  ·  Analytics  ·  Admin →
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  4. At the moment, subscribed users can only unsubscribe.
    I would like users to be able to edit their details, such as name and email address or other custom fields.

    A widget to do this would be perfect.

    This functionality is available in competing services.

    5 votes

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  5. Add search by email address.

    5 votes

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    1 comment  ·  Analytics  ·  Admin →
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  6. Please can you add a feature to Mailjet so that I can be emailed when someone subscribes to a list. Ideally with the contact details that they have attached to their record.

    Bizarrely Mailchimp offers this - I thought it would be a given switching to Mailjet that you guys would offer it.. Zapier gets halfway but it is clunky and doesn't pass all the contact info - only the email address, so it's a hassle to log in and get all the details, copy, paste it etc etc.

    5 votes

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    0 comments  ·  Automation  ·  Admin →
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  7. We have developed a newsletter template in modulable HTML but we can't use it. Do you plan to upgrade Mailjet to include this feature as proposed by Mailchimp?

    5 votes

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  8. Hello,

    Please update the Prestashop module (plugin) to make it compatible with version 1.7.7.0, because currently there is a 500 error that prevents the module from working .

    Prestashop is the most used ecommerce CMS in France, I don't understand why it is not updated for your customers, we can't use Mailjet on this version anymore...

    Sincerely

    5 votes

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  9. Currently there is a delay between when you select a date range and click the load button for statistics and the actual display.
    It could be good to have like a buffering image or something while we wait for the statistics to actually be displayed.

    5 votes

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    3 comments  ·  Analytics  ·  Admin →
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  10. There are several Events (Webhooks) that are notifying remote URLs about changes. Yet there is one missing: When someone subscribes. Please add this and fix this bug.
    Related discussion: https://github.com/mailjet/api-documentation/issues/17

    5 votes

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  11. Hi,
    I encountered multiple bugs using the new subscription form builder.
    1 - the trigger button doesnt scroll to the top of the page. So the user click the button on bottom of a very long page but the form appears on top where the user cant see it.
    2 - the form modal is not fixed and the user can scroll under it
    3 - when I close the modal and reopen it via the trigger, the form in the modal is broken (displayed inline instead of block?)
    There are workarounds for 1 and 2 but 3 seems blocking…

    4 votes

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  12. In the new Form Builder it does not seem to be possible to edit the text that is displayed after the user has submitted his subscription. A generic text is displayed in the selected language. At the moment Finnish is not supported which is very inconvenient. Can you fix this?

    4 votes

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  13. Bonsoir,

    Je viens de tester votre nouvel outil de formulaire. Il est plutôt intéressant mais je ne peux pas supprimer l'ombrage de la boîte d'inscription... Ce qui pour moi est une véritable catastrophe à l'heure du flat design : mon site web ne pourra plus convertir avec une boîte aussi peu esthétique. Après contact de votre support, on m'a fait savoir que l'ombrage de la boîte était seulement modifiable sur la version pop up. Mais je ne peux me résoudre à afficher un pop up sur mon site, ne souhaitant pas être trop intrusive. Pourriez-vous svp permettre de déterminer si…

    4 votes

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  14. We need to rotate our certificates yearly, this includes the DKIM key. Please create a feature so that this can be rotated based on user request.

    4 votes

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    0 comments  ·  Security  ·  Admin →
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  15. Neue Formulare zur Sammlung in Kontaktlisten werden auf mobilen Endgeräten (Handy, Tablet) nicht angezeigt.
    Ich halte es für schwierig, dass die "alten" Widgets zum 31.01. abgeschaltet werden sollen, wenn die neuen noch nicht richtig funktionieren.
    Bitte hier um Unterstützung!
    Herzliche Grüße Anja Röck

    ENGLISH
    New forms for collection in contact lists are not displayed on mobile devices (mobile, tablet).
    I think it is difficult that the "old" widgets should be turned off on 01/31 when the new ones are not working properly yet.
    Please ask for support here!
    Kind regards Anja Röck

    4 votes

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  16. From and EnvelopeFrom 2nd level mail domains are different.

    This should be corrected as it means a deduction of 0.249 points in the spam rating of the email.

    4 votes

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  17. The information provided by the webhook about delivery events is limited. Other delivery service providers provide more information in their webhook.

    We use the webhook to monitor deliverability. It would be good if the following event type is added:
    - deferral events (failed delivery attempts which will be retried)
    and the following event fields are added:
    - envelope sender
    - from header
    - sending IP
    - delivery time (time from submission to delivery)
    - destination host (result of MX lookup)

    4 votes

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    1 comment  ·  Email API  ·  Admin →
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  18. Hi,
    Kindly make the Unsubscribe button such that it adds the user to the Exclusion List. Currently, it is only unsubscribing the user from the contact list used in that particular campaign. Contact lists are refreshed every month. Due to the issue of the user not being unsubscribed for all future emails, the GDPR rules are not being followed. This is a very pressing issue as Mailjet claims to be GDPR compliant and this poses an issue for its clients as well. Kindly do look into this at your earliest.
    Regards
    Arshia

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  19. I would like the ability to create and send a plain text only campaign from within the mailjet.com application.

    4 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  20. There is no option to stop sent email even tough system is ending 200 emails per day there is no option to stop or change email after clicking sent. This is a very serious problem!

    4 votes

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