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  1. Allow the send time of a campaign to be affected by a customer's "most likely to open email" time

    4 votes

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  2. It would be nice if the new form editor also offered the possibility to use a checkbox as a form field - for contact properties of the type "Boolean".

    Es wäre nett, wenn im neuen Form-Editor auch die Möglichkeit besteht, eine Checkbox als Formularfeld einsetzen zu können - für Kontakteigenschaften des Typs "Boolean".

    4 votes

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    1 comment  ·  Form Builder  ·  Admin →
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  3. Bonsoir,

    Je viens de tester votre nouvel outil de formulaire. Il est plutôt intéressant mais je ne peux pas supprimer l'ombrage de la boîte d'inscription... Ce qui pour moi est une véritable catastrophe à l'heure du flat design : mon site web ne pourra plus convertir avec une boîte aussi peu esthétique. Après contact de votre support, on m'a fait savoir que l'ombrage de la boîte était seulement modifiable sur la version pop up. Mais je ne peux me résoudre à afficher un pop up sur mon site, ne souhaitant pas être trop intrusive. Pourriez-vous svp permettre de déterminer si…

    4 votes

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  4. We need to rotate our certificates yearly, this includes the DKIM key. Please create a feature so that this can be rotated based on user request.

    4 votes

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    0 comments  ·  Security  ·  Admin →
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  5. Neue Formulare zur Sammlung in Kontaktlisten werden auf mobilen Endgeräten (Handy, Tablet) nicht angezeigt.
    Ich halte es für schwierig, dass die "alten" Widgets zum 31.01. abgeschaltet werden sollen, wenn die neuen noch nicht richtig funktionieren.
    Bitte hier um Unterstützung!
    Herzliche Grüße Anja Röck

    ENGLISH
    New forms for collection in contact lists are not displayed on mobile devices (mobile, tablet).
    I think it is difficult that the "old" widgets should be turned off on 01/31 when the new ones are not working properly yet.
    Please ask for support here!
    Kind regards Anja Röck

    4 votes

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  6. It would be useful to be able to use a workflow step to add/remove a contact from a list and/or segment. We have a business case where subscribers can move into another workflow while in the middle of another. That's not possible on this platform.

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  7. Our team fundamentally needs the ability to A/B test automations. Otherwise, we can't use Mailjet for our use case here.

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  8. From and EnvelopeFrom 2nd level mail domains are different.

    This should be corrected as it means a deduction of 0.249 points in the spam rating of the email.

    4 votes

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  9. It needs to be possible to unblock blocked addresses / contacts. We have business customers who regularly send emails to their newly hired employees before their email accounts are set up. This causes the contact to be blocked for life, and we need to start a chat with you every time we need to unlock the address again. Please, this must be a huge pain for many of your customers, and also causing you a ton of unncessecary support.

    Thanks!

    4 votes

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  10. I would like the ability to create and send a plain text only campaign from within the mailjet.com application.

    4 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  11. There is no option to stop sent email even tough system is ending 200 emails per day there is no option to stop or change email after clicking sent. This is a very serious problem!

    4 votes

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  12. Hello, I am consistently being logged out of the MailJet platform after what seems to be only 20-30 minutes. This has been consistent for me since I started using MailJet, and is particularly frustrating. I'm not sure what causes this automatic log-out, but it would be very convenient if we had some control or options regarding this.

    4 votes

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  13. Il est impossible d'insérer un espace insécable dans l'éditeur d'email (j'ai contacté le support qui me l'a confirmé).
    Je ne comprend pas qu'une fonctionnalité basique comme celle-ci soit absente de votre outil !
    Quand allez-vous ajouter cette possibilité (le tiret insécable aussi d'ailleurs) ?

    It is impossible to insert a non-breaking space in the email editor (I contacted the support who confirmed it to me).

    When are you going to add this possibility (the non-breaking dash also by the way)?

    4 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  14. We've noticed that reports of spam are counted at the time of the report, not the time the email was sent. So if a recipient received multiple emails over the course of a month and then decided later to mark them all as spam, we see an immediate spike in the spam counts. This means that a single recipient could cause our account to be throttled. We'd like to see the time the original email was sent factored into the spam reporting so that our account is not limited based on an action that we have no way of fixing.

    4 votes

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  15. Add ability to customize return-path via API to avoid to do it manually (same as domain validation).

    4 votes

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  16. We can't find a documentation for how to use an AB test with the API.
    We should have an idea about:
    - How to schedule the test or send it immediately.
    - How to send the final chosen version after test successfully sent

    4 votes

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    0 comments  ·  Email API  ·  Admin →
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  17. I'd like yo suggest as a new functionality the ability to resend a campaign only to the recipients that did not open it before. I have seen this as an option on other email platforms and find it a very useful option to have.

    4 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  18. For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures.…

    4 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  19. Support an array data type for contact properties.

    We are using Mailjet to contact customers of our software. We need to message different segments of customers based on which features they subscribe to (or which permissions a user has). Because of the numbers of features/permissions and the ongoing addition of new ones, it isn't particularly viable to map this to a series of boolean contact properties.

    If you natively supported an array/list data type, that's what we'd ideally use to store this information, and then set up segments accordingly. The most obvious comparison operators I can foresee wanting to use…

    4 votes

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  20. "Sorry, something went wrong." is not helpful.

    4 votes

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