785 results found

1. SAML enabled delegated account management

   Managing accounts should not only be possible from the master account, but it should be be possible to delegate this to a useraccount using SAML SSO.

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   0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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2. Forward bounce message

   Please provide to automatically forward bounced messages to an email.
   SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

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3. manque d'automatisation - Lack of Automation

   Je pars de mon expérience personnelle avec Mailjet. J'ai beaucoup aimé l'interface, très intuitive par rapport aux autres solutions du marché. Les mails sont toujours arrivés, très vite, sans accrocs.

   MAIS

   Je travaille pour une petite entreprise, et nous avons besoin d'un mix entre emails transactionnels, et marketing automation (par ex., quand un utilisateur clique dans un mail il faut le changer de liste, utiliser des conditions après une certains durée en jours, etc).

   I start from my personal experience with Mailjet. I really liked the interface, very intuitive compared to other solutions on the market. The emails have always arrived, very quickly, without a hitch.

   Con

   I work for a small company, and we need a mix between transactional emails, and marketing automation (eg, when a user clicks in an email you have to change the list, use conditions after a certain duration in days, etc.).

   Je pars de mon expérience personnelle avec Mailjet. J'ai beaucoup aimé l'interface, très intuitive par rapport aux autres solutions du marché. Les mails sont toujours arrivés, très vite, sans accrocs.

   MAIS

   Je travaille pour une petite entreprise, et nous avons besoin d'un mix entre emails transactionnels, et marketing automation (par ex., quand un utilisateur clique dans un mail il faut le changer de liste, utiliser des conditions après une certains durée en jours, etc).

   I start from my personal experience with Mailjet. I really liked the interface, very intuitive compared to other solutions on the market. The emails have always… more

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   1 comment  ·  Automation  ·  Delete…  ·  Admin →
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4. Automatic replys straight to the reply-to address

   Automatic reply's from the e-mail responders sent straight to the reply-to address. For example, it would be great to get all the "out of office" messages sent directly to the reply-to address, so the sender gets to see all the out of office / sick leave / etc messages.

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   2 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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5. Email Stats @ Enterprise Level

   For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures. OR I have to work with my IT Team to create API calls for reporting, pull back into our system and then create reports internally.

   Create a Stats Reporting UI at the Enterprise Level for email sending KPI's.

   For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures.… more

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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6. subscription LINK (not a widget) directly in the mail

   Impossible to add a link to directly subscribe from the email. A widget is sometimes too much.

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   1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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7. a system to filter out automated click events

   Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

   It was explained in writing by support as
   "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause any problem other than making your statistics look odd for those recipients. These automated click events are fairly rare which is why we don't currently have a system to filter them out. I would recommend that you submit feedback regarding that to our feedback.mailjet.com page so that our product team will consider implementing that in the future."

   Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

   It was explained in writing by support as
   "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause… more

   5 votes

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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8. Function to see which e-mail client is used to open the send e-mail.

   It would be great to see how much people of my email-list have opened their mail using Outlook or another email client.

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   0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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9. Automatically take users out of a workflow on property change, or check for properties before each mail send

   Hello,

   the workflow feature is missing an option that, in my opinion, is really important.

   We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

   To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty to "premium".

   Now, what we want to do is to make a workflow that encourages the users to take the necessary actions to increase their level from "basic" to "premium". So, we create a workflow that triggers on the property change of the user, when the value becomes "basic". The workflow has a couple of mails; let's say one of them is sent immediately, one after 3 days and one after 1 week.

   Our problem is: let's suppose that the user receives the first mail and immediately completes the required steps. At this point, we call your API to change the "membership_level" to "premium". This should, of course, take the user out of the workflow, and he should not receive the other two mails, since he already did what he had to do.

   In the same way, if the user is upgraded to "premium" after the second e-mail, he should not receive the third one.

   Are workflows the right way to do this? I supposed yes, because I expected to find either:
   - A way to remove the user from the workflow if the trigger condition is no more met (i.e. if the user is added when a property has a certain value, it should as well be removed if it has no more that value), or
   - A way to filter for specific conditions before sending every single mail of the workflow (this way, we could check the property before every mail send, and therefore skip the users whose property changed meanwhile).

   However, I can find no options to have this behavior, and in my opinion this is really a must-have.

   Thank you

   Hello,

   the workflow feature is missing an option that, in my opinion, is really important.

   We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

   To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty… more

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   0 comments  ·  Automation  ·  Delete…  ·  Admin →
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10. "View online" URL campaigns in API

    There is no endpoint or data to obtain the "view online" URL of campaigns using Mailjet API. Please implements this !

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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11. Search for sent mails by email address

    Add search by email address.

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    1 comment  ·  Analytics  ·  Delete…  ·  Admin →
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12. Filter by template in stats

    It would be great if we could segment/filter the stats page by template name so that we can see how specific email templates are performing. The aggregate report is nice to have but doesn't tell us much information about each template

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    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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13. Editing a HTML template in drag and drop

    We have developed a newsletter template in modulable HTML but we can't use it. Do you plan to upgrade Mailjet to include this feature as proposed by Mailchimp?

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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14. Apply the pre-blocking list by dedicated IP or on the shared pool to avoid global blocking.

    Currently, if a recipient sends a hardbounce, all Mailjet senders are blocked, including those with a dedicated IP. It would be interesting to block only those belonging to shared pools (to avoid a drop in the overall score) and let the dedicated IPs make a reputation for themselves.

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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15. Improve statistics display

    Currently there is a delay between when you select a date range and click the load button for statistics and the actual display.
    It could be good to have like a buffering image or something while we wait for the statistics to actually be displayed.

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    3 comments  ·  Analytics  ·  Delete…  ·  Admin →
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16. Add Subscribe Event

    There are several Events (Webhooks) that are notifying remote URLs about changes. Yet there is one missing: When someone subscribes. Please add this and fix this bug.
    Related discussion: https://github.com/mailjet/api-documentation/issues/17

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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17. Send one campaign in multiple hours

    I want the ability to restrict the number of emails sent over time to follow the performance of my campaign and adjust it if needed.

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    1 comment  ·  Campaigns  ·  Delete…  ·  Admin →
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18. Choose Opt-in Settings

    We must have Opt-in Settings to allow the users choose between single opt-on or double opt-in. For some cases like events invitations, single opt-in process is easier to allow the users to register without having a long process of confirmation.

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    1 comment  ·  Form Builder  ·  Delete…  ·  Admin →
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19. Exporting a template to multiple sub-accounts

    Currently, it's only possible to export an email template from a main account to one sub-account at a time, which can be time-consuming if we have many sub-accounts. It would be beneficial to add a feature that allows exporting a template from a main account to multiple sub-accounts simultaneously.

    •  

    4 votes

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    1 comment  ·  Account & User Management  ·  Delete…  ·  Admin →
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20. Indices et exposants

    Ajouter la possibilité de mettre du texte en indice ou exposant

    ENGLISH
    Subscripts and superscripts
    Add the ability to subscript or superscript text

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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