722 results found

1. Espace insécable

   Il est impossible d'insérer un espace insécable dans l'éditeur d'email (j'ai contacté le support qui me l'a confirmé).
   Je ne comprend pas qu'une fonctionnalité basique comme celle-ci soit absente de votre outil !
   Quand allez-vous ajouter cette possibilité (le tiret insécable aussi d'ailleurs) ?

   It is impossible to insert a non-breaking space in the email editor (I contacted the support who confirmed it to me).

   When are you going to add this possibility (the non-breaking dash also by the way)?

   4 votes

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   1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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2. Add AB test to the API documentation

   We can't find a documentation for how to use an AB test with the API.
   We should have an idea about:
   - How to schedule the test or send it immediately.
   - How to send the final chosen version after test successfully sent

   4 votes

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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3. Resend to recipients that didn't open only

   I'd like yo suggest as a new functionality the ability to resend a campaign only to the recipients that did not open it before. I have seen this as an option on other email platforms and find it a very useful option to have.

   4 votes

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   1 comment  ·  Campaigns  ·  Delete…  ·  Admin →
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4. Email Stats @ Enterprise Level

   For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures. OR I have to work with my IT Team to create API calls for reporting, pull back into our system and then create reports internally.

   Create a Stats Reporting UI at the Enterprise Level for email sending KPI's.

   For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures.… more

   4 votes

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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5. Support array data type for contact properties and segmentation on it

   Support an array data type for contact properties.

   We are using Mailjet to contact customers of our software. We need to message different segments of customers based on which features they subscribe to (or which permissions a user has). Because of the numbers of features/permissions and the ongoing addition of new ones, it isn't particularly viable to map this to a series of boolean contact properties.

   If you natively supported an array/list data type, that's what we'd ideally use to store this information, and then set up segments accordingly. The most obvious comparison operators I can foresee wanting to use for filters are:
   - Contains
   - Does not contain
   - Contains any of
   - Does not contain any of
   - Contains all of
   - Does not contains all of

   Support an array data type for contact properties.

   We are using Mailjet to contact customers of our software. We need to message different segments of customers based on which features they subscribe to (or which permissions a user has). Because of the numbers of features/permissions and the ongoing addition of new ones, it isn't particularly viable to map this to a series of boolean contact properties.

   If you natively supported an array/list data type, that's what we'd ideally use to store this information, and then set up segments accordingly. The most obvious comparison operators I can foresee wanting to use… more

   4 votes

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   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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6. Sorry, something went wrong.

   "Sorry, something went wrong." is not helpful.

   4 votes

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   under review  ·  0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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7. Add option lo lock saved sections

   It would be great to be able to lock "saved sections", so that editors can drag a saved section and then only edit text and images. In other words: make the "locking" icon also present for linked sections.

   4 votes

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   0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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8. Function to see which e-mail client is used to open the send e-mail.

   It would be great to see how much people of my email-list have opened their mail using Outlook or another email client.

   4 votes

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   0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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9. Automatically take users out of a workflow on property change, or check for properties before each mail send

   Hello,

   the workflow feature is missing an option that, in my opinion, is really important.

   We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

   To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty to "premium".

   Now, what we want to do is to make a workflow that encourages the users to take the necessary actions to increase their level from "basic" to "premium". So, we create a workflow that triggers on the property change of the user, when the value becomes "basic". The workflow has a couple of mails; let's say one of them is sent immediately, one after 3 days and one after 1 week.

   Our problem is: let's suppose that the user receives the first mail and immediately completes the required steps. At this point, we call your API to change the "membership_level" to "premium". This should, of course, take the user out of the workflow, and he should not receive the other two mails, since he already did what he had to do.

   In the same way, if the user is upgraded to "premium" after the second e-mail, he should not receive the third one.

   Are workflows the right way to do this? I supposed yes, because I expected to find either:
   - A way to remove the user from the workflow if the trigger condition is no more met (i.e. if the user is added when a property has a certain value, it should as well be removed if it has no more that value), or
   - A way to filter for specific conditions before sending every single mail of the workflow (this way, we could check the property before every mail send, and therefore skip the users whose property changed meanwhile).

   However, I can find no options to have this behavior, and in my opinion this is really a must-have.

   Thank you

   Hello,

   the workflow feature is missing an option that, in my opinion, is really important.

   We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

   To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty… more

   4 votes

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   0 comments  ·  Automation  ·  Delete…  ·  Admin →
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10. New invoice format

    Édites des factures conformes sur une seule feuille au lieu de trois, et en français s'il vous plaît…

    ===English===
    New invoice format
    Said compliant invoices on one sheet instead of three, and in French please...

    4 votes

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    2 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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11. Filter by template in stats

    It would be great if we could segment/filter the stats page by template name so that we can see how specific email templates are performing. The aggregate report is nice to have but doesn't tell us much information about each template

    4 votes

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    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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12. Preview entire segment list

    When I create a segment I can click preview segment, but it only shows me 10 addresses out of the segment. Please could you add a link behind which I can view the entire recipient list.

    4 votes

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    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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13. Add option for anonymized statistics (open rate / click rate)

    There is still no option to use anonymized statistics (open rate and click rate). Right now, the only option that Mailjet offers is personalized statistics. But according to GDPR, every recipient has to explicitly agree that his/her personal data is used for statistics (there even has to be an option when signing up for the newsletter so that people can sign up without their personal data being used for statistics – meaning that if one person does not agree to that, you can not use any personalized data at all in your statistics). Please add an option for anonymized instead of personalized statistics because otherwise a lot of companies and public institutions are forced to deactivate the statistic completely.

    There is still no option to use anonymized statistics (open rate and click rate). Right now, the only option that Mailjet offers is personalized statistics. But according to GDPR, every recipient has to explicitly agree that his/her personal data is used for statistics (there even has to be an option when signing up for the newsletter so that people can sign up without their personal data being used for statistics – meaning that if one person does not agree to that, you can not use any personalized data at all in your statistics). Please add an option for anonymized instead… more

    4 votes

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    3 comments  ·  Analytics  ·  Delete…  ·  Admin →
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14. Apply the pre-blocking list by dedicated IP or on the shared pool to avoid global blocking.

    Currently, if a recipient sends a hardbounce, all Mailjet senders are blocked, including those with a dedicated IP. It would be interesting to block only those belonging to shared pools (to avoid a drop in the overall score) and let the dedicated IPs make a reputation for themselves.

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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15. Subscription alert

    It would be great to receive a notification when someone subscribes to the newsletter. I often need to update new subscribers to Capitalize their first or last name for example.

    4 votes

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    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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16. Custom Data Available In API

    Hi,

    It would be exceptionally useful, if the Custom ID, Event Payload and Custom Campaign name where available via the API, and when viewing messages in the Web UI.

    Being able to search for messages using the Custom ID as a key would also be very useful.

    Kind Regards,
    Tom

    4 votes

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    1 comment  ·  Email API  ·  Delete…  ·  Admin →
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17. Send one campaign in multiple hours

    I want the ability to restrict the number of emails sent over time to follow the performance of my campaign and adjust it if needed.

    4 votes

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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18. Enforcing TLS on Emails

    Mailjet is already encrypting emails using TLS but it using opportunistic TLS, which defaults to TLS but fallbacks to plaint text in case the recipient's server doesn’t support TLS.

    We want to enforce TLS (for specific emails) so that in case the recipient doesn’t support TLS, the message is not sent at all.

    4 votes

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    2 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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19. Display what the dedicated IP in use
    4 votes

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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20. A/B Testing Results Email Need to Work with Shared-Access Users

    Even in instances when a shared-access user is the one creating/sending/scheduling an email they do not receive the A/B testing results email which is particularly problematic when the A/B winner is being chosen manually. Because only the account owner receives the email it is their responsibility to choose the winner or further remind the shared-access user that a winner needs to be selected.

    Possible solutions to this problem:
    - The email goes to (or goes to in addition to the owner) the user that scheduled the A/B test.
    - When scheduling an A/B test manually you can specify a user to be emailed to choose the winner
    - The settings screen allows users to be designated as receiving these types of notification emails

    Even in instances when a shared-access user is the one creating/sending/scheduling an email they do not receive the A/B testing results email which is particularly problematic when the A/B winner is being chosen manually. Because only the account owner receives the email it is their responsibility to choose the winner or further remind the shared-access user that a winner needs to be selected.

    Possible solutions to this problem:
    - The email goes to (or goes to in addition to the owner) the user that scheduled the A/B test.
    - When scheduling an A/B test manually you can specify a user… more

    3 votes

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    1 comment  ·  Account & User Management  ·  Delete…  ·  Admin →
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