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  1. Make MailJet accessible

    The current MailJet website is not usable by blind clients using screen reading software (such as JAWS, NVDA, or Apple VoiceOver) to navigate and interact with websites. My suggestion is that MailJet developers enhance this website to adhere to WCAG guidelines, a global accessibility standard for web development. Companies that do not provide accessible UIs risk legal action under the ADA (Netflix was one recent example). I’m a blind fiction writer, and without this enhancement, MailJet is completely unusable. You have already lost me as a customer. Don’t lose more. Fix this issue soon.

    2 votes

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    2 comments  ·  UX  ·  Admin →
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  2. When including larger amounts of text (like API/SMTP calls, logs, explanations, etc), having such a small visible text area can make it difficult to make sure that all info is included.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  3. Ability to request an Increase of shared user limitation from 999 to x number.
    User case: A user can have more than 999 accesses across several Master accounts.

    1 vote

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  4. All mail sent via Mailjet currently includes a List-Unsubscribe header that has email clients such as Apple Mail show an unsubscribe button even for mail that is just sent to one recipient and not at all from any kind of mailing list.
    This is causing problems when people click to unsubscribe from system emails that they really don’t want to opt out from.
    Instead, please make it possible to set the equally compliant List-Help header described in 2.17 of https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf. This just links to a web page that describes why the user received the email.

    1 vote

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  5. Avec l'API, le path 'https://api.mailjet.com/v3/REST/message' permet de récupérer des informations sur les messages envoyés.
    Nous pouvons récupérer notamment, l'attribut "SenderID" qui donne l'identifiant d'un expéditeur validé. Nous avons validé le nom de domaine @mondomaine.com (par exemple) donc on sait que SenderID correspondant à @domaine.com cependant j'aimerai savoir qui est l'expéditeur exact (toto@domaine.com, titi@domaine.com, ...).
    L'information doit bien être stockée quelque part puisque quand on fait un export CSV à partir de Mailjet cette information est bien disponible.

    ENGLISH
    With the API, the path 'https://api.mailjet.com/v3/REST/message' allows us to retrieve information about the messages sent.…

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  6. Our team fundamentally needs the ability to A/B test automations. Otherwise, we can't use Mailjet for our use case here.

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  7. In addition to the "TextPart" and "HTMLPart" parameters of the "Send" API endpoint, add another "MJMLPart" parameter. Mailjet should automatically generate the HTML from the MJML and send the email.

    Currently, an intermediary trip to the MJML API (https://mjml.io/api) is required (which is still in beta, so that it might be unsuitable for use in production) in conjunction with the Mailjet API or a custom Node.js service for parsing the MJML before sending it to Mailjet's API has to be set up.

    It would be good if this integration were natively built to the Mailjet API so that…

    3 votes

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    0 comments  ·  Email API  ·  Admin →
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  8. There should be a way of producing reports based on segment to know how many contacts are in each

    1 vote

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  9. It would be great if instead of just triggering an email in a workflow by delay or date, you could also trigger a particular email in a series depending on whether a specific link was clicked in the first email!

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  10. Please add a domain search to the domains and sender addresses & the SPF/DKIM Authentication pages. We have lots of client domains setup and it would be very useful to search rather than scroll & click through multiple pages.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  11. The template designer is clunky:

    1. I can download MJML but I cannot upload it?
    2. I can make themes by adjusting the font presets (Header, Paragraph) but how do I maintain themes across templates.
    3. I can make the selected text bold, but when I change the style from paragraph to header or so the selection is ignored and the whole section is changed.
    4. The color selection in text styles does not accept double click.
    5. The font size selection in text styles is super weird, I am not even sure what it does.
    6. Most text inputs apply the change immediately, which is…
    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  12. C'est très compliqué d'avoir une campagne avec un haut débit d'envoi d'emails avec Maillet car notre compte est souvent bloqué et le support tarde à répondre pour nous permettre de débloquer la situation.

    Account too often blocked when starting a campaign
    It is very complicated to have a campaign with a high email sending speed with Maillet because our account is often blocked and the support is slow to respond to allow us to unblock the situation.

    3 votes

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  13. bonjour, nous voudrions pouvoir envoyer nos campagnes avec une adresse de notre domaine mais que les contacts ne la voient pas et voient seulement que la campagne a été envoyée avec une adresse gmail (qui est utilisée par plusieurs personnes)

    ENGLISH
    mail used
    Hello, we would like to be able to send our campaigns with an address of our domain but that the contacts do not see it and only see that the campaign was sent with a gmail address (which is used by several people)

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  14. Some of the colors of text in the interface are not high contrast, making them difficult to read.

    2 votes

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  15. Bonjour,
    C'est assez hallucinant de ne pas trouver comment utiliser les modèles créés pour une nouvelle campapagne !

    ENGLISH
    Use of templates
    Hello,
    It's unbelievable that I can't figure out how to use the templates created for a new campaign!

    2 votes

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  16. I would like to be able to specify when my automation emails are sent. I.e. Send email 1 only on Tuesdays at 9am.

    7 votes

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    1 comment  ·  Automation  ·  Admin →
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  17. Voilà une idée! répondre à vos clients payants et ne pas les faire galérer à trouver un contact compétent. Les onglets chat et téléphone de votre page contacts me renvoient vers des offres d'abonnement alors que j'ai déjà un abonnement payant
    C'est de l'arnaque

    ENGLISH
    Here's an idea! Answer your paying customers and don't make them struggle to find a competent contact. The chat and phone tabs on your contacts page send me to subscription offers when I already have a paid subscription
    This is a scam

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  18. E-Mail Vorlage erstellen meldet ständig Fehler.
    Versenden wird zwar bestätigt, aber nicht gesendet.

    ENGLISH
    Improve your pages
    Create Email Template keeps reporting errors.
    Sending is confirmed but not sent.

    2 votes

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  19. Hello, I am consistently being logged out of the MailJet platform after what seems to be only 20-30 minutes. This has been consistent for me since I started using MailJet, and is particularly frustrating. I'm not sure what causes this automatic log-out, but it would be very convenient if we had some control or options regarding this.

    4 votes

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  20. Rajouter une option pour globaliser le désabonnement d'un client d'une liste de contact à toutes nos listes de contacts.
    Exemple : Un client souhaite se désabonner de notre liste de contact "Global", si on veut l'enlever d'une autre liste de contact comme par exemple "Particuliers", on doit pour le moment le faire manuellement, ce qui peut être long à faire sur des grosses listes de contact.

    ENGLISH
    Add an option to globalize the unsubscription of a customer from a contact list to all our contact lists.
    Example: A customer wants to unsubscribe from our "Global" contact list, if we want…

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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