786 results found

1. new social media icons

   HI we have a problem when uploading a new icon for instagram... when we save the url, the tool bugs
   Thank you to let me know
   Nadège Martinagolle

   2 votes

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   0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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2. Nouvelle Condition de Segmentation - New Segmentation Condition

   Bonjour,
   Concernant la Segmentation.
   Les Campagnes programmées devraient être disponible dans la segmentation :
   "N'a pas ouvert la campagne > campagne programmée"
   Dans le cadre de relance aux contacts n'ayant pas ouvert la précédente campagne, cela permettrait de programmée une Campagne à un segment complet + la Relance à un segment n'ayant pas ouvert cette Campagne.
   Actuellement, nous pouvons segmenter uniquement par des Campagnes déjà envoyées. Il est impossible de programmer une relance.
   J'espère que c'est suffisamment clair par écrit.
   Bonne journée

   Hello,
   Regarding segmentation.
   Scheduled Campaigns should be available in the segmentation:
   "Has not opened campaign > scheduled campaign"
   In the context of reminders to contacts who have not opened the previous campaign, this would allow a Campaign to be programmed for a complete segment + the Reminder for a segment that has not opened this Campaign.
   Currently, we can only segment by Campaigns that have already been sent. It is not possible to schedule a reminder.

   Have a good day

   Bonjour,
   Concernant la Segmentation.
   Les Campagnes programmées devraient être disponible dans la segmentation :
   "N'a pas ouvert la campagne > campagne programmée"
   Dans le cadre de relance aux contacts n'ayant pas ouvert la précédente campagne, cela permettrait de programmée une Campagne à un segment complet + la Relance à un segment n'ayant pas ouvert cette Campagne.
   Actuellement, nous pouvons segmenter uniquement par des Campagnes déjà envoyées. Il est impossible de programmer une relance.
   J'espère que c'est suffisamment clair par écrit.
   Bonne journée

   Hello,
   Regarding segmentation.
   Scheduled Campaigns should be available in the segmentation:
   "Has not opened campaign > scheduled campaign"… more

   3 votes

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3. conacter le suppot

   j'ai besoin d'avoir le support pour modifier mon abo

   1 vote

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4. Subscription Widget notification messages presentation improvements

   The two things I need help with are related to the notification messages associated with the Subscription Widget.

   First, it appears messages display vertically centered in the space represented by the subscription widget’s space on the screen. There's "too much vertical" so the message gets lost because of all the scrolling required. I'd like to see more control over the placement of the messages, or at least position the messages at the top of the iframe.

   Next, line breaks are not being honored in the confirmation message. We want to use a custom message with a few lines but what gets displayed is all line breaks removed with all of the messages being packed into one line. It looks pretty jumbled on screen. I'd like to see line breaks added to match up with the line breaks defined in the notifications.

   The two things I need help with are related to the notification messages associated with the Subscription Widget.

   First, it appears messages display vertically centered in the space represented by the subscription widget’s space on the screen. There's "too much vertical" so the message gets lost because of all the scrolling required. I'd like to see more control over the placement of the messages, or at least position the messages at the top of the iframe.

   Next, line breaks are not being honored in the confirmation message. We want to use a custom message with a few lines but what… more

   1 vote

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5. fusion de liste de contacts

   ce erait vraiement pratique de pouvoir fusionner 2 listes de contact en queqlues clics sans avoir à sortir de mailjet

   it would be really practical to be able to merge 2 contact lists in a few clicks without having to leave mailjet

   3 votes

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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6. Support array data type for contact properties and segmentation on it

   Support an array data type for contact properties.

   We are using Mailjet to contact customers of our software. We need to message different segments of customers based on which features they subscribe to (or which permissions a user has). Because of the numbers of features/permissions and the ongoing addition of new ones, it isn't particularly viable to map this to a series of boolean contact properties.

   If you natively supported an array/list data type, that's what we'd ideally use to store this information, and then set up segments accordingly. The most obvious comparison operators I can foresee wanting to use for filters are:
   - Contains
   - Does not contain
   - Contains any of
   - Does not contain any of
   - Contains all of
   - Does not contains all of

   Support an array data type for contact properties.

   We are using Mailjet to contact customers of our software. We need to message different segments of customers based on which features they subscribe to (or which permissions a user has). Because of the numbers of features/permissions and the ongoing addition of new ones, it isn't particularly viable to map this to a series of boolean contact properties.

   If you natively supported an array/list data type, that's what we'd ideally use to store this information, and then set up segments accordingly. The most obvious comparison operators I can foresee wanting to use… more

   4 votes

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7. Top 10 des liens cliqués

   Bonjour, nous rencontrons depuis le mois de janvier 2022 un souci au niveau du tracking des top 10 des liens cliqués, on avait signalé un bug dans un ticket mais on nous demande de faire un contournement de l'API (cf. Capture d'écran en PJ), alors qu'on a payé pour un produit pour qu'il soit complet et qui est censé fonctionner correctement sans aucune intervention technique de notre côté. Ce module est assez crucial pour notre activité, afin de suivre et mesurer la performance de nos campagnes.

   Hello, since January 2022 we have been encountering a problem with the tracking of the top 10 clicked links, we had reported a bug in a ticket but we are asked to bypass the API (see Screenshot in PJ), whereas we paid for a product to be complete and which is supposed to work correctly without any technical intervention on our side. This module is quite crucial for our business, in order to track and measure the performance of our campaigns.

   Bonjour, nous rencontrons depuis le mois de janvier 2022 un souci au niveau du tracking des top 10 des liens cliqués, on avait signalé un bug dans un ticket mais on nous demande de faire un contournement de l'API (cf. Capture d'écran en PJ), alors qu'on a payé pour un produit pour qu'il soit complet et qui est censé fonctionner correctement sans aucune intervention technique de notre côté. Ce module est assez crucial pour notre activité, afin de suivre et mesurer la performance de nos campagnes.

   Hello, since January 2022 we have been encountering a problem with the tracking of… more

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8. stats : real values instead of variables in objects in exports

   Bonjour,

   L'outil des statistiques complètes https://app.mailjet.com/stats affiche les objets des emails avec leurs variables :

   Exemple : "Où en est votre site [[DATA:first_name]] ?")

   Serait-il possible que cet outil affiche le réel objet envoyé au client (avec la valeur de la variable donc ?)

   Exemple : "Où en est votre site Florent ?")

   Merci pour l'analyse de cette demande,

   Bien cordialement,

   Florent BAUDRY - HUBSIDE

   stats : real values instead of variables in objects in exports
   Hello,

   The complete statistics tool https://app.mailjet.com/stats displays the objects of emails with their variables:

   Example : "What is the status of your site [[DATA:first_name]]?")

   Would it be possible that this tool displays the real object sent to the customer (with the value of the variable)?

   Example : "What is the status of your site Florent ?)

   Thank you for the analysis of this request,

   Bonjour,

   L'outil des statistiques complètes https://app.mailjet.com/stats affiche les objets des emails avec leurs variables :

   Exemple : "Où en est votre site [[DATA:first_name]] ?")

   Serait-il possible que cet outil affiche le réel objet envoyé au client (avec la valeur de la variable donc ?)

   Exemple : "Où en est votre site Florent ?")

   Merci pour l'analyse de cette demande,

   Bien cordialement,

   Florent BAUDRY - HUBSIDE

   stats : real values instead of variables in objects in exports
   Hello,

   The complete statistics tool https://app.mailjet.com/stats displays the objects of emails with their variables:

   Example : "What is the status of your site [[DATA:first_name]]?")

   … more

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   3 votes

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9. Ticketing support : send ticket updates by mail not only to the admin user but also to the user who created the ticket

   We a normal user posts a Ticket and and receive and answer from Mailjet support team, only the the admin user is notified of the answer by email! The normal user should be notified too!

   1 vote

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10. TSV File Uploads

    Allow for TSV (Tab delimited) file uploads. Currently with CSV only the usage of apostrophe and comma within string fields corrupts the import process. Putting quotes around every field with apostrophe and commas in them is not a good solution. You already export in TSV formatting for Excel so it should be easily implemented to allow for TSV uploading.

    1 vote

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11. Ajouter plusieurs segments à une liste

    Bonjour, à la demande de Bozhidara Meleva je vous contactes aujourd'hui.

    Ma requêté était de pouvoir rassembler dans un liste plusieurs segments si possible.

    Voici le lien de ma liste :
    https://app.mailjet.com/contacts/lists/show/gpa

    Voici le lien de mes segments:
    https://app.mailjet.com/segmentation/edit/12251
    https://app.mailjet.com/segmentation/edit/12252
    https://app.mailjet.com/segmentation/edit/12253
    https://app.mailjet.com/segmentation/edit/12254
    https://app.mailjet.com/segmentation/edit/12255
    https://app.mailjet.com/segmentation/edit/12256

    et normalement ce segment est déjà ajouté à ma liste :
    https://app.mailjet.com/segmentation/edit/12257

    Merci par avance,
    Raynaud Jean-Baptiste
    0760319400

    1 vote

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12. alert subaccounts of non-validated sender address. Not just the owner account.

    Non-validated sender address alerts should also be sent to the people you have shared access with to the subaccount.

    3 votes

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13. Increase List Size to 250MB or Allow for use of all contacts to create a semented list

    For accounts with sub-accounts have a tab on the main account page to be able to see data/stats across all sub-accounts. Be able to see metrics (delivered, open/click rates, etc.) and be able to have a custom time/date range.

    1 vote

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14. Issue with your example page

    I like what you're offering. I plan to sign up. But your field prompts on your mail sign-up page infringe on a real company's mark. You offer an example address "@company.com" — yet company.com is a real domain owned by an unassociated real company.

    I suggest you use what has been specifically reserved for such examples, namely the IANA-reserved example domain names. As described in RFC 2606 and RFC 6761, a number of domains such as example.com and example.org are maintained for documentation purposes. These domains may be used as illustrative examples in documents without prior coordination with IANA. They are not available for registration or transfer.

    Use "firstname@example.com" instead! The way you're doing it now strikes me as unprofessional.

    I like what you're offering. I plan to sign up. But your field prompts on your mail sign-up page infringe on a real company's mark. You offer an example address "@company.com" — yet company.com is a real domain owned by an unassociated real company.

    I suggest you use what has been specifically reserved for such examples, namely the IANA-reserved example domain names. As described in RFC 2606 and RFC 6761, a number of domains such as example.com and example.org are maintained for documentation purposes. These domains may be used as illustrative examples in documents without prior coordination with IANA. They… more

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15. html editing on the drag & drop editor

    Please make direct html editing on each blocks(or entire email) possible.
    At least on the text block.
    Like TinyMCE's code editor mode.
    I often needs small tweak to make the email perfect.

    4 votes

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16. Security
    1 vote

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17. Sorry, something went wrong.

    "Sorry, something went wrong." is not helpful.

    4 votes

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    under review  ·  0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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18. subscription LINK (not a widget) directly in the mail

    Impossible to add a link to directly subscribe from the email. A widget is sometimes too much.

    5 votes

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19. Segmentation when clicked on specific link

    I would like to segment to people who have clicked on a specifik link in the newsletter.

    3 votes

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20. Bug report

    BUG REPORT

    I'm logged in my private account with access to our Master Account (Vodeno) and I have opened a ticket in Support center. Wrong user is displayed as the author of the ticket - the user with Owner rights to our Master Account is displayed. It should be me as it is requested on my behalf.

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    1 vote

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