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  1. Nous avons pu constater que certains utilisateurs n'étaient pas comptabilisé dans les ouvreurs d'une campagne, mais pouvaient quand même être remontés parmi les cliqueurs effectifs. Le flag "ouvreur" n'est pas forcément levé, mais pour autant on devrait pouvoir considérer qu'un "cliqueur" a forcément ouvert l'email.

    Nous souhaitons disposer des filtres cumulant les deux informations "ouvert" et "cliqué". Par exemple :
    - "A ouvert un email ou a cliqué dans un email depuis"
    - "A ouvert une campagne ou a cliqué dans une campagne depuis"
    - "A ouvert un email ou a cliqué dans un email de la campagne"

    We were…

    2 votes

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  2. Make it possible to see the exact date and time when someone unsubscribed from a contact list.
    In our case, we would need that for sorting the list of all unsubscribed contacts to transfer those to our ERP.

    2 votes

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  3. Nous avons 190 utilisateurs dans la liste de nos accès partagés, c'est beaucoup. Extraire l'ensemble des utilisateurs (pour faire une revue d'accès) n'est pas prévu.
    Nous souhaitons avoir un bouton "Télécharger" pour pouvoir récupérer facilement l'ensemble des accès partagés existants sur notre compte. (Si possible avec la liste des sous-comptes concernés)

    Extraction of shared accesses:
    We have 190 users in our shared access list, which is a lot. Extracting all users (to perform an access review) is not planned.
    We would like to have a "Download" button so that we can easily retrieve all the existing shared accesses on our…

    2 votes

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  4. Possibility to resize the images directly with the pointer on the visual editor OR with the height and width html atributes

    2 votes

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  5. Les conditions et filtres de l'option de segmentation des listes de contacts sont très incomplètes. Il faudrait rajouter des fonctions pour segmenter les listes selon d'autres listes ou selon d'autres campagnes. On peut "ne pas envoyer la campagne B aux gens ayant ouvert la campagne A" mais par contre impossible de "ne pas envoyer la campagne B aux gens ayant recu la campagne A" ce qui est ridicule. L'absence de cette option est si aberrante que j'en viens à me demander si ce n'est pas fait exprès de la part de mailjet pour nous forcer à atteindre plus rapidement notre…

    2 votes

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  6. Nous venons de payer 1000 euros pour ouvrir un compte (déjà client pour 10 comptes), mailjet suspend notre compte, alors qu'il est réglé pour 1 an jusqu'en 2023 ! Mailjet bloque nos emails pourtant valides (SKF etc.), et maintenant notre compte. Cela devient très lourd.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  7. Hi mailjet team.

    we are using Zapier to transfer new newsletter subscribers to a CRM (monday).

    Unfortunately the API between mailjet an Zapier only can transfer the email-address, but not other fields / properties.
    As you can understand it would make very sense also to transfer fields like name, gender and so on. Especially to a CRM.

    I would love to hear that this is something that is in development and soon to be ready. We really would like to avoid to move from mailjet to another system.

    Thanks & regards,
    Ben

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  8. Wie kann ich den Account löschen?
    Ich würde gerne den Account sofort löschen.
    Danke

    How can I delete the account?
    I would like to delete the account immediately.
    Thanks

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  9. bonjour,

    Je suis toujours bloquée et ne peux plus faire de mailing
    Merci de m'aider !!!

    __
    sending problem
    Hello,

    I'm still stuck and can't do mailing anymore
    Thank you for helping me !!!

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  10. i am wanting to cancel my subscription but cannot find the cancel button as documented in the help folder. please can you assist.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  11. Il faut absolument rajouter la personnalisation d'une fallback font pour pouvoir utiliser une font qui se rapproche de notre webfont. Là, automatiquement ça se met en Times New Roman.

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  12. How come I can't re-name a campaign after sending? Seems strange.

    2 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  13. Ohne Benachrichtigung wurde eine temporäre Versandbegrenzung verhängt.

    Wir erhalten dutzende Kundenbeschwerden.

    Shipping limits without contact - a NO GO
    A temporary shipping limit has been imposed without notification.

    We receive dozens of customer complaints.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  14. Hi guys,

    I want to archive several mail templates.

    Is there another option as to just delete them? Is it possible to generate like a folder structure for the different templates/files?!

    Thanks and kind regards

    2 votes

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  15. bonjour

    Après une erreur de notre part nous voulons vous payer notre abonnement du mois de février, mais vous nous avez temporairement suspendu, comment peut on faire. Vous pouvez relancer le paiement avec la carte actuelle. Cordialement.

    After an error on our part we want to pay you our subscription for the month of February, but you have temporarily suspended us, how can we do it. You can restart the payment with the current card. Cordially.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  16. HI we have a problem when uploading a new icon for instagram... when we save the url, the tool bugs
    Thank you to let me know
    Nadège Martinagolle

    2 votes

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  17. Concernant la segmentation, il serait bien qu'elle soit un peu plus développée :
    - possibilité d'exporter les segments
    - augmenter les possibilités de configuration des filtres : par exemple : pouvoir dire "est abonné depuis plus de X temps" ou "ne s'est pas abonné dans les derniers X temps".
    Ou encore mieux, pouvoir intervertir un filtre (s'est abonné dans les 3 derniers mois, lorsqu'il est interverti devient "ne s'est pas abonné dans les 3 derniers mois)

    Regarding segmentation, it would be nice if it were a little more developed:

    ability to export segments
    increase the possibilities of configuring filters: for…

    2 votes

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  18. It would be good to be able to control the colour of text if this is a link.

    Currently, for any text that is clicked through to the link (on Outlook mainly) - it changes the colour of the text to a purple colour. This makes the text not visible on dark buttons and doesn't look great with certain colours.

    2 votes

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  19. I am using the WP integration with Contact Form 7 for years with different websites. In the config section you have only the field email and name available. Here I would like to define more than this 2 fields on because I prefer to store first and last name separately in my contact lists to enhance email communication.

    2 votes

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  20. Me gustaria que se generara una
    funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
    Gracias

    ===English===
    I would like to generate a
    functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
    Thanks

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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