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  1. Hi, Could you improve email tracking dashboard ? It's really hard to find if a diven email has really been sent, delivered, open. If you could add earch per sender, per contact, per subject etc. Also when I select a period in "statistics", it always resets to a random date in July. Thanks in advance !

    2 votes

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    1 comment  ·  Analytics  ·  Admin →
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  2. Make MailJet accessible

    The current MailJet website is not usable by blind clients using screen reading software (such as JAWS, NVDA, or Apple VoiceOver) to navigate and interact with websites. My suggestion is that MailJet developers enhance this website to adhere to WCAG guidelines, a global accessibility standard for web development. Companies that do not provide accessible UIs risk legal action under the ADA (Netflix was one recent example). I’m a blind fiction writer, and without this enhancement, MailJet is completely unusable. You have already lost me as a customer. Don’t lose more. Fix this issue soon.

    2 votes

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    2 comments  ·  UX  ·  Admin →
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  3. Ich würde gerne eine E-Mail erhalten, sobald sich ein Kontakt abmeldet hat. So könnten wir diese E-Mail Adresse aus unserer Branchensoftware deaktivieren.

    E-mail as soon as a contact unsubscribes
    I would like to receive an email as soon as a contact has unsubscribed. This would allow us to deactivate this email address from our industry software.

    2 votes

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  4. 2 votes

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  5. Into the "share your account" page, it would be interested to see the date/time of the last connection for each user.

    We have only :
    Email
    Name
    Is granted access to
    Status

    It's important to know if people use the product or not.

    2 votes

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  6. Wenn man ein Widget erstellt und z.B. die Ubuntu Schrift auswählt, dann wird diese auf der eingesetzten Seite von Google Fonts geladen. Das ist zumind. in Österreich nicht erlaubt und wird inzwischen gestraft, da es beim Laden der Google Fonts von den Google Servern zur Übertragung der IP Adresse kommt. - Wie kann man Widgets verwende ohne dass über das Script widget.modal.js eine Verbindung zu Google Fonts aufgebaut wird. Mailjet ist in diesem Fall NICHT DSGVO konform. - Ich bitte um Info um Schaden von meinen Kunden und mir abwenden zu können.

    widget.modal.js loads fonts from Google Fonts - this…

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  7. Cela fait 3 mois que j'utilises Mailjet sur Chrome et mes collègues et moi sommes déconnectés de Mailjet à chaque fois que ne l'utilisons pas pendant plus d'une à quelques heures.
    C'est a dire que meme si je garde Mailjet dans un onglet le matin, si j'y reviens l'apres midi je serais déconnecté.
    Pourtant lorsque je me connecte, je bouton "remember me" est coché.
    Ce bouton a le mérite d'exister, il faut le faire vivre :)

    I've been using Mailjet on Chrome for 3 months and my colleagues and I are disconnected from Mailjet every time we don't use it…

    2 votes

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  8. I would like the ability to set preview text via API

    2 votes

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    1 comment  ·  Email API  ·  Admin →
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  9. Wir haben sehr viele Templates für unsere Transaktionsmails innerhalb von Mailjet. Um diese Templates im großen Stil bearbeiten zu können, ist ein Download nötig, da wir dies extern vergeben. Aktuell ist es nötig, dass man die Templates einzeln herunterlädt. Hier wäre ein Bulk-Export als .zip von sehr großem Nutzen.

    Bulk export of mail templates
    We have a lot of templates for our transactional mails within Mailjet. To be able to edit these templates in bulk, a download is required as we outsource this. Currently it is necessary to download the templates one by one. Here, a bulk export as .zip…

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  10. Implement customization in sending address validation emails, so that when Mailjet is utilized in a user's own sending platform, the user is able to use their own branding and domain for the validation emails, instead of Mailjet's branding and domain.

    2 votes

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  11. 2 votes

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    1 comment  ·  stats  ·  Admin →
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  12. Hi, we would appreciate an option for transactional emails to switch language directly in the email. Example - we send a transactional email in english to the client, but the client does not speaks english (ie. human error when updating database). Some buttons/links to the template, so the client can switch between languages himself would be fine.

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  13. Hello, we use the subscription widget to build our contact lists and some formularies have a language choice. Unfortunately, once subscribed, users cannot change their language choice because the address is already registered. Can you provide for this possibility?
    Thanks in advance

    2 votes

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  14. Need ability to SORT columns on reporting pages like Contact Lists, Campaign's, etc. Sort by dates, names, etc.

    2 votes

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    0 comments  ·  UX  ·  Admin →
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  15. Nous avons pu constater que certains utilisateurs n'étaient pas comptabilisé dans les ouvreurs d'une campagne, mais pouvaient quand même être remontés parmi les cliqueurs effectifs. Le flag "ouvreur" n'est pas forcément levé, mais pour autant on devrait pouvoir considérer qu'un "cliqueur" a forcément ouvert l'email.

    Nous souhaitons disposer des filtres cumulant les deux informations "ouvert" et "cliqué". Par exemple :
    - "A ouvert un email ou a cliqué dans un email depuis"
    - "A ouvert une campagne ou a cliqué dans une campagne depuis"
    - "A ouvert un email ou a cliqué dans un email de la campagne"

    We were…

    2 votes

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  16. Make it possible to see the exact date and time when someone unsubscribed from a contact list.
    In our case, we would need that for sorting the list of all unsubscribed contacts to transfer those to our ERP.

    2 votes

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  17. Nous avons 190 utilisateurs dans la liste de nos accès partagés, c'est beaucoup. Extraire l'ensemble des utilisateurs (pour faire une revue d'accès) n'est pas prévu.
    Nous souhaitons avoir un bouton "Télécharger" pour pouvoir récupérer facilement l'ensemble des accès partagés existants sur notre compte. (Si possible avec la liste des sous-comptes concernés)

    Extraction of shared accesses:
    We have 190 users in our shared access list, which is a lot. Extracting all users (to perform an access review) is not planned.
    We would like to have a "Download" button so that we can easily retrieve all the existing shared accesses on our…

    2 votes

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  18. Possibility to resize the images directly with the pointer on the visual editor OR with the height and width html atributes

    2 votes

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  19. Les conditions et filtres de l'option de segmentation des listes de contacts sont très incomplètes. Il faudrait rajouter des fonctions pour segmenter les listes selon d'autres listes ou selon d'autres campagnes. On peut "ne pas envoyer la campagne B aux gens ayant ouvert la campagne A" mais par contre impossible de "ne pas envoyer la campagne B aux gens ayant recu la campagne A" ce qui est ridicule. L'absence de cette option est si aberrante que j'en viens à me demander si ce n'est pas fait exprès de la part de mailjet pour nous forcer à atteindre plus rapidement notre…

    2 votes

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  20. Nous venons de payer 1000 euros pour ouvrir un compte (déjà client pour 10 comptes), mailjet suspend notre compte, alors qu'il est réglé pour 1 an jusqu'en 2023 ! Mailjet bloque nos emails pourtant valides (SKF etc.), et maintenant notre compte. Cela devient très lourd.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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