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  1. I'm unable to easily rearrange emails in a workflow. New emails can only be added at the END of the sequence. But if I want to add one at the beginning, or in the middle, I can't simply drag and drop it to rearrange the emails in the sequence. I have to edit EVERY SINGLE EMAIL in the sequence. This is highly inconvenient.
    Please see this video explanation of my question: https://www.loom.com/share/f5333cdd7bf2440d86800b0e36b245fe

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  2. Avec l'API, le path 'https://api.mailjet.com/v3/REST/message' permet de récupérer des informations sur les messages envoyés.
    Nous pouvons récupérer notamment, l'attribut "SenderID" qui donne l'identifiant d'un expéditeur validé. Nous avons validé le nom de domaine @mondomaine.com (par exemple) donc on sait que SenderID correspondant à @domaine.com cependant j'aimerai savoir qui est l'expéditeur exact (toto@domaine.com, titi@domaine.com, ...).
    L'information doit bien être stockée quelque part puisque quand on fait un export CSV à partir de Mailjet cette information est bien disponible.

    ENGLISH
    With the API, the path 'https://api.mailjet.com/v3/REST/message' allows us to retrieve information about the messages sent.…

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  3. It would be great if instead of just triggering an email in a workflow by delay or date, you could also trigger a particular email in a series depending on whether a specific link was clicked in the first email!

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  4. Some of the colors of text in the interface are not high contrast, making them difficult to read.

    2 votes

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  5. REPARER TOUS LES BUGS
    pour commencer ...

    ENGLISH
    Reduce time loss by eliminating bugs
    FIX ALL BUGS
    to get started ...

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  6. Bonjour,
    C'est assez hallucinant de ne pas trouver comment utiliser les modèles créés pour une nouvelle campapagne !

    ENGLISH
    Use of templates
    Hello,
    It's unbelievable that I can't figure out how to use the templates created for a new campaign!

    2 votes

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  7. E-Mail Vorlage erstellen meldet ständig Fehler.
    Versenden wird zwar bestätigt, aber nicht gesendet.

    ENGLISH
    Improve your pages
    Create Email Template keeps reporting errors.
    Sending is confirmed but not sent.

    2 votes

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  8. Rajouter une option pour globaliser le désabonnement d'un client d'une liste de contact à toutes nos listes de contacts.
    Exemple : Un client souhaite se désabonner de notre liste de contact "Global", si on veut l'enlever d'une autre liste de contact comme par exemple "Particuliers", on doit pour le moment le faire manuellement, ce qui peut être long à faire sur des grosses listes de contact.

    ENGLISH
    Add an option to globalize the unsubscription of a customer from a contact list to all our contact lists.
    Example: A customer wants to unsubscribe from our "Global" contact list, if we want…

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  9. Is it possible to have an email sent to us with a summary of the previous days sent emails, we use the service to send order emails and if one gets soft bounced or other errors we are not aware of it. It would be good if we can have an email summary sent to us each day so we can look out for issues, so it says x% were soft bounced, x% blocked etc...

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  10. Importing DB. Instead of having to create a dedicated column to create a specific tag for an import, would it be possible like Mailchimp to insert the tag once the import is done. It will ease our work if we have several imports. Thx

    2 votes

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  11. The site keeps asking me to sign in if I was inactive for a few minutes. It's just a bug... Cookies are allowed and I have this problem with no other site.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  12. We are presenting Mailjet as a white-label solution in an iframe. However, the email that's sent to validate an individual sender's email address still contains the Mailjet branding, which causes confusion in a white-label presentation. Please consider providing a solution that provides a white-label experience at all touchpoints, including the email that is sent to validate a sender's email address.

    2 votes

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  13. Email editor support of 2x retina images.

    2 votes

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  14. I would like to be able to automate the resending of an email after a hard bounce/blocked event.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  15. Bonjour,
    Serait-il possible d'avoir des statistiques de campagne plus détaillées sur l'ouverture : % desktop / % mobile, devices, screen resolutions...
    cela nous permettra d'optimiser les templates en fonction des habitudes de nos utilisateurs
    Merci

    Campaign Analytics : opened desktop/mobile, devices, screen resolutions...
    Hello,
    Would it be possible to have more detailed campaign statistics on the opening: % desktop / % mobile, devices, screen resolutions...
    This will allow us to optimize the templates according to the habits of our users
    Thank you

    2 votes

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    0 comments  ·  stats  ·  Admin →
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  16. The template designer is clunky:

    1. I can download MJML but I cannot upload it?
    2. I can make themes by adjusting the font presets (Header, Paragraph) but how do I maintain themes across templates.
    3. I can make the selected text bold, but when I change the style from paragraph to header or so the selection is ignored and the whole section is changed.
    4. The color selection in text styles does not accept double click.
    5. The font size selection in text styles is super weird, I am not even sure what it does.
    6. Most text inputs apply the change immediately, which is…
    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  17. Verification additional feature.

    Once the verification is done, how about optional features to choose to delete email categories like, disposable and undeliverable?

    At this time this only solutions are:
    1. dowload the csv, clean it and upload it again in a new contact list.
    this is not a good solution because all the backend using the API needs to be edited with new contact list ids.

    1. keep the same lists and delete the unwanted emails one by one using the API with a loop function fed with the list of unwanted emails.
    2 votes

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  18. Temps de réponse trop long au support, peu d'explications quand une limitations d'envoi nous est imposée

    Explanation of the cause of the sending limitation
    Long response time to the support, little explanation when a sending limitation is imposed on us

    2 votes

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  19. Make MailJet accessible

    The current MailJet website is not usable by blind clients using screen reading software (such as JAWS, NVDA, or Apple VoiceOver) to navigate and interact with websites. My suggestion is that MailJet developers enhance this website to adhere to WCAG guidelines, a global accessibility standard for web development. Companies that do not provide accessible UIs risk legal action under the ADA (Netflix was one recent example). I’m a blind fiction writer, and without this enhancement, MailJet is completely unusable. You have already lost me as a customer. Don’t lose more. Fix this issue soon.

    2 votes

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    2 comments  ·  UX  ·  Admin →
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  20. 2 votes

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    0 comments  ·  stats  ·  Admin →
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