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  1. It looks like TikTok is missing from the list of social icons. Maybe get rid of defunct Google+ and add TikTok? I know, I'm not a big fan of TikTok but it's where it's at these days.

    2 votes

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  2. Was können wir tun, damit unsere ontaktlisten korrekt geschrieben werden?

    ENGLISH
    Illegible title contact lists
    What can we do to make sure our ontact lists are spelled correctly?

    2 votes

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  3. Bonjour
    Pouvez-vous m'indiquer les possibilités de renommer un sous-compte?

    ENGLISH
    Rename a sub-account
    Hello
    Can you tell me the possibilities to rename a sub-account?

    2 votes

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  4. Sehr geehrte Damen und Herren,

    bitte hinterlegen Sie die Möglichkeit, das Feedback bei nicht ausgefüllten Pflichtfeldern zu verstärken.
    Z.B. durch einen Text, der unterhalb des Eingabefeldes auftaucht und zusätzlich noch ein Text direkt bei dem Absende-Button.

    Menschen mit Farb- oder allgemeiner Sehschwäche sehen sehr wahrscheinlich die rote Umrandung gar nicht.

    Zudem schaut man auf den Absenden-Button und bekommt die Änderung bei den Eingabefeldern ([dunkel-]rote Umrandung statt schwarzer Umrandung) gar nicht mit und fragt sich, warum das Formular nicht abgesendet wurde.

    Mit freundlichen Grüßen

    ENGLISH
    Stronger feedback for empty mandatory fields
    Dear Sir or Madam,

    please add the possibility to strengthen…

    2 votes

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  5. Hello,
    We use a template system and send variables from a Java backend. To make it dynamic, we retrieve the template and analyze the detailcontent: Text-part to extract the variables, and then send them. An improvement would be to directly retrieve the variables.
    What I would like is to be able to retrieve the variables used inside a template email, for instance when using the java mailjet client, I would like a new enum called Variables and do somethind like that:

    public class TemplateDetailcontent {

    public static Resource resource = new Resource("template", "detailcontent", ApiVersion.V3, ApiAuthenticationType.Basic);
    
    public static String TEXTPART =
    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  6. Feature request : Possibility to set a larger email size limit for all or some subaccounts. Minimum 30 MB.

    Background: Today, the maximum email size is 15 MB for the Mailjet service. This can be an issue for business critical services that uses the service to send for example scanned invoices to customers. A PDF containing images from a scanner can often be larger that the 15 MB limit.

    I understand that email is not the right medium to send large files, but the 15 MB limit can be a dealbreaker for some customers.

    Competitors like Sendgrid have a 30…

    2 votes

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  7. Je découvre, avec stupeur, que vos services ne propose pas de notifier l'expéditeur d'un mail qui transite pas votre plateforme si le mail n'est pas délivré. Cela laisse l'expéditeur dans le doute permanent. C'est difficile à expliquer à nos clients. Merci de nous contacter pour trouver une solution

    ENGLISH
    Better inform the sender about the delivery of the message.
    I discover, with amazement, that your services do not propose to notify the sender of an email that transits through your platform if the email is not delivered. This leaves the sender in permanent doubt. This is difficult to explain to…

    2 votes

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  8. Es gibt externe Widgets, welche Newsletteradressen sammeln. Diese lösen eine OPT-In E-Mail von Mailjet aus, und wird dieser OptIn bestätigt, erfolgt direkt die Anmeldung der Adresse.

    Auch wenn über das nicht-Mailjet-eigene Formular Adressen gesammelt werden, müssen natürlich die Einwilligungssdaten protokolliert und bereitstellt werden. Das findet ja komplett bei euch statt. Dies ist aber nicht der Fall. Bitte asap fixen, danke!

    English
    Click IP / UserAgent also via API.
    There are external widgets which collect newsletter addresses. These trigger an OPT-In email from Mailjet, and if this OptIn is confirmed, the subscription of the address takes place directly.

    Even if addresses…

    2 votes

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  9. In the Mailjet GUI it would be very useful to specify which domains a subaccount are allowed to send to. When developers are using test-systems, we need this functionality to minimize the risk that we send test-mail to "production customers".

    = subaccount are only allowed to send mail to allowed domains.

    2 votes

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  10. C'est hallucinant, impossible de vous joindre par téléphone. Un ticket ouvert, réponse en 5 jours et quelle réponse

    ENGLISH
    Service close to 0
    It's amazing, impossible to reach you by phone. A ticket opened, answer in 5 days and what an answer

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  11. I'm unable to easily rearrange emails in a workflow. New emails can only be added at the END of the sequence. But if I want to add one at the beginning, or in the middle, I can't simply drag and drop it to rearrange the emails in the sequence. I have to edit EVERY SINGLE EMAIL in the sequence. This is highly inconvenient.
    Please see this video explanation of my question: https://www.loom.com/share/f5333cdd7bf2440d86800b0e36b245fe

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  12. Bonjour,
    Il serait pratique de connaitre la raison du désabonnement de nos emailings(voir exemple en PJ). Certains le propose et je souhaite faire la même chose et c'est relativement pratique pour analyser les désabonnements.
    Merci de m'avoir lu !

    2 votes

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    0 comments  ·  stats  ·  Admin →
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  13. Avec l'API, le path 'https://api.mailjet.com/v3/REST/message' permet de récupérer des informations sur les messages envoyés.
    Nous pouvons récupérer notamment, l'attribut "SenderID" qui donne l'identifiant d'un expéditeur validé. Nous avons validé le nom de domaine @mondomaine.com (par exemple) donc on sait que SenderID correspondant à @domaine.com cependant j'aimerai savoir qui est l'expéditeur exact (toto@domaine.com, titi@domaine.com, ...).
    L'information doit bien être stockée quelque part puisque quand on fait un export CSV à partir de Mailjet cette information est bien disponible.

    ENGLISH
    With the API, the path 'https://api.mailjet.com/v3/REST/message' allows us to retrieve information about the messages sent.…

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  14. It would be great if instead of just triggering an email in a workflow by delay or date, you could also trigger a particular email in a series depending on whether a specific link was clicked in the first email!

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  15. REPARER TOUS LES BUGS
    pour commencer ...

    ENGLISH
    Reduce time loss by eliminating bugs
    FIX ALL BUGS
    to get started ...

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  16. Bonjour,
    C'est assez hallucinant de ne pas trouver comment utiliser les modèles créés pour une nouvelle campapagne !

    ENGLISH
    Use of templates
    Hello,
    It's unbelievable that I can't figure out how to use the templates created for a new campaign!

    2 votes

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  17. E-Mail Vorlage erstellen meldet ständig Fehler.
    Versenden wird zwar bestätigt, aber nicht gesendet.

    ENGLISH
    Improve your pages
    Create Email Template keeps reporting errors.
    Sending is confirmed but not sent.

    2 votes

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  18. It would be helpful to be able to see which template was used to create a campaign or send a specific message. This information is currently not available even with any of the API endpoints.

    2 votes

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    0 comments  ·  stats  ·  Admin →
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  19. Is it possible to have an email sent to us with a summary of the previous days sent emails, we use the service to send order emails and if one gets soft bounced or other errors we are not aware of it. It would be good if we can have an email summary sent to us each day so we can look out for issues, so it says x% were soft bounced, x% blocked etc...

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  20. The site keeps asking me to sign in if I was inactive for a few minutes. It's just a bug... Cookies are allowed and I have this problem with no other site.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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