825 results found
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Access to All Contacts to Segment and Email
Need to be able to use segments against the entire contacts database at the account/sub-account level so that all contacts fitting the criteria can be emailed. Restriction of list size to 20MB and having to uplaod a list to be able to email to it when you have dynamic lists is very time consuming. Being able to access the mast contact list then applying segmentation to it does away with having to upload new lists.
3 votes -
Download extra fields
Hi,
Mailjet allows you to upload extra fields in records, but does not allow you to download this information. We need other fields such as donor number to be able to more easily identify the record on our database for updating. Please add an option to allow this.3 votes -
optimize analytics functionality
As suggested by Svilen in #2142368 I'd like to suggest an improvement for your product team: As a customer administrator, I would like to gain more insights to the send eMails (campaign and transactional eMails via API and SMTP), so that I can better investigate in case of wrongly send messages. One thing I would like to see is the send messages over time per FROM address.
Currently I could only use API to get data and analysis by my own. Assuming that I'm not the only customer with the statistic demand, it would wasted time if every customer would…
3 votes -
Email subscription form and subscriber privacy
Embedding an email subscription form to a customer website is done by using an iframe. I was told by customer support that this is currently the only option. A downside of this method is that the subscription form sets a number of cookies, including marketing cookies used for tracking users across multiple websites in order to present advertising. According to current privacy principles, a website visitor needs to be given an option to decline cookies that are not essential for the basic function of the website. The problem is that the embedded subscription form does not work if the visitor…
3 votes -
Rename campaign
How come I can't re-name a campaign after sending? Seems strange.
3 votes -
Multiple accounts on one email address
It would be great if you could set up a login system whereby one email could be used to log into multiple accounts.
Eg. instead of using an email address you rather have a User ID.
Why you might ask?
I do newsletters for various customers and currently, they cannot add me as a user because my email address is already linked to an account. So they rather send me their user login for me to use. Meaning we are both logged in under one user, making it difficult to see who did what.
Another valid point would be that…
3 votes -
Je suis piégée ...
Je ne parviens pas à :
1) faire cesser les prélèvements malgré de nombreux mails !
2) trouver mes factures, suite aux prélèvements pour lesquels je n'ai pas donné mon accord
3) Impossible de contacter qui que ce soit à part le service commercial
Pouvez-vous me contacter rapidement pour résilier mon abonnement ou dois-je faire opposition à vos prélèvements ?I am trapped...
I am unable to:stop direct debits despite numerous emails!
find my invoices, following direct debits for which I have not given my consent
Impossible to contact anyone except the sales department
Can you contact me quickly…3 votes -
demande assistance
Cela me semble parfait mais y a t il une aide directe en cas de problème soit chat réel, soit visio....
3 votes -
alert when temporarily blocked account
Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.
Saludos.
===English===
We recently had a temporary mail blockage whereby we lost some…3 votes -
Nouvelle Condition de Segmentation - New Segmentation Condition
Bonjour,
Concernant la Segmentation.
Les Campagnes programmées devraient être disponible dans la segmentation :
"N'a pas ouvert la campagne > campagne programmée"
Dans le cadre de relance aux contacts n'ayant pas ouvert la précédente campagne, cela permettrait de programmée une Campagne à un segment complet + la Relance à un segment n'ayant pas ouvert cette Campagne.
Actuellement, nous pouvons segmenter uniquement par des Campagnes déjà envoyées. Il est impossible de programmer une relance.
J'espère que c'est suffisamment clair par écrit.
Bonne journéeHello,
Regarding segmentation.
Scheduled Campaigns should be available in the segmentation:
"Has not opened campaign > scheduled campaign"…3 votes -
fusion de liste de contacts
ce erait vraiement pratique de pouvoir fusionner 2 listes de contact en queqlues clics sans avoir à sortir de mailjet
it would be really practical to be able to merge 2 contact lists in a few clicks without having to leave mailjet
3 votes -
alert subaccounts of non-validated sender address. Not just the owner account.
Non-validated sender address alerts should also be sent to the people you have shared access with to the subaccount.
3 votes -
stats : real values instead of variables in objects in exports
Bonjour,
L'outil des statistiques complètes https://app.mailjet.com/stats affiche les objets des emails avec leurs variables :
Exemple : "Où en est votre site [[DATA:first_name]] ?")
Serait-il possible que cet outil affiche le réel objet envoyé au client (avec la valeur de la variable donc ?)
Exemple : "Où en est votre site Florent ?")
Merci pour l'analyse de cette demande,
Bien cordialement,
Florent BAUDRY - HUBSIDE
stats : real values instead of variables in objects in exports
Hello,The complete statistics tool https://app.mailjet.com/stats displays the objects of emails with their variables:
Example : "What is the status of your site [[DATA:first_name]]?")
…
3 votes -
Segmentation when clicked on specific link
I would like to segment to people who have clicked on a specifik link in the newsletter.
3 votes -
Friendly "View email" link post sending campaign
After sending a campaign you can get a preview link of the email sent. We use that share with people who weren't on the mailing list but want to see the content. But the url is pretty ugly and some people come back and say it looks dodgy. eg:
http://x2qq4.mjt.lu/nl2/x2qq4/57y25.html?hl=enCould you give us a "prettier" url with a more legitimate looking domain name and then use the subject or campaign name to make it more friendly. This is an example of one we had with Mailchimp:
https://mailchi.mp/progression/2020-foiling-and-wave-camp-dates-6104509
Cheers
3 votes -
Multie return-path por dominio
Se hace necesario tener multiples return-path para la cuenta principal o subcuenta ya que si necesito enviar con otro dominio registrado en la cuenta usando el mismo api-key no se puede y se debe realizar todo con otra subcuenta.
3 votes -
Distinction between Marketing/Transactional Campaigns in Statistics
Hello MailJet,
As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.
For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.
As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent…
3 votes -
Select campaign by Internal Name ID for comparing reports
Hello Mailjet,
Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.
In the following article the author has provided some information:
https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
Mailjet’s Email Editor
author: N.Makarov
2 months ago UpdatedThe article clearly states:
"1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,…
3 votes -
Sort Saved Sections
An option to sort saved sections with a filter
last changed, A-Z, etc.3 votes -
Pop up form
Hola,
Estaría muy bien tener el código para insertar un pop up no a través de botón sino que aparezca directamente el formulario sin necesidad de previamente salir el botón.
Es el problema de integración que tengo.
gracias,
It would be great to have the code to insert a pop up not through a button, but rather the form appears directly without the need to previously exit the button.
It is the integration problem that I have.
3 votes
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