785 results found

1. Ticket

   Your ticketing System very poor. Please improvement it. I was waiting so much time but no revert on the issue

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2. Duplikate in Kontaktlisten erlauben / Allow addition of duplicates to contact lists

   Wir benötigen die Möglichkeit, Kontaktlisten anzulegen, in denen auch E-Mail-Duplikate erlaubt sind, wenn diese sich in anderen Variablen (Namen) unterscheiden. Oft registrieren sich mehrere Personen über dieselbe E-Mail-Adresse (Ehepaare z.B.), fallen dann aber aus den Kontaktlisten, weil sie dieselbe Mailadresse nutzen. Wir bitten um schnellstmöliche Einrichtung dieser Funktion.

   ---

   In English:
   Wie would like to have the option to create contact lists including e-mail duplicates, when they differ in other variables such as names. Often people register under the same e-mail address (such as married couples) and one of the contacts is excluded from the list due to them using the same mail address. We kindly ask that you add that option as soon as possible.

   Wir benötigen die Möglichkeit, Kontaktlisten anzulegen, in denen auch E-Mail-Duplikate erlaubt sind, wenn diese sich in anderen Variablen (Namen) unterscheiden. Oft registrieren sich mehrere Personen über dieselbe E-Mail-Adresse (Ehepaare z.B.), fallen dann aber aus den Kontaktlisten, weil sie dieselbe Mailadresse nutzen. Wir bitten um schnellstmöliche Einrichtung dieser Funktion.

   ---

   In English:
   Wie would like to have the option to create contact lists including e-mail duplicates, when they differ in other variables such as names. Often people register under the same e-mail address (such as married couples) and one of the contacts is excluded from the list due to them using the… more

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   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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3. Group Emails with tags

   We send different types of emails (i.e. Motoring, Home, Garden etc). To help with engagement we would like to be able to create a segment by the Clicks/Opens of a previous type of email within the last x days. Currently you can do this at a campaign level but if you could tag emails and then use the tags to create the segments this would improve the process greatly.

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4. Keine Responsivität im Formeditor neu bei mehreren Spalten

   Der neue Formeditor gibt die Formulare in der Vorschau nicht responsive aus, wenn 3- oder 4 Spalten mit je einem Feld verwendet werden, die im Desktip nebeneinander und auf Mobil untereinander angezeigten werden sollen. Auch nicht, wenn die entsprechenden Einstellungen gemacht werden.
   Container mit Klasse .pas-section enthält das display:flex, welches wohl für die Spalten .pas-group vorgesehen ist. Dazwischen ist aber ein pas-group, welches kein display:flex hat.
   Hinzufügen dieses verbesser die Desktop-Ansicht. Für die Handyansicht reicht das nicht.

   ---

   The new form editor does not display responsive forms in preview when using 3 or 4 columns with one field each, which should be displayed side by side in the desktip and below each other on mobile. Not even if the appropriate settings are made.
   Container with class .pas-section contains the display:flex, which is probably intended for the columns .pas-group. But between them is a pas-group, which has no display:flex.
   Adding this improves the desktop view. For mobile view it is not enough.

   Please ask for a workaround.

   Thanks a lot!

   Translated with www.DeepL.com/Translator (free version)
   Bitte um Abhilfe.

   Vielen Dank!

   Der neue Formeditor gibt die Formulare in der Vorschau nicht responsive aus, wenn 3- oder 4 Spalten mit je einem Feld verwendet werden, die im Desktip nebeneinander und auf Mobil untereinander angezeigten werden sollen. Auch nicht, wenn die entsprechenden Einstellungen gemacht werden.
   Container mit Klasse .pas-section enthält das display:flex, welches wohl für die Spalten .pas-group vorgesehen ist. Dazwischen ist aber ein pas-group, welches kein display:flex hat.
   Hinzufügen dieses verbesser die Desktop-Ansicht. Für die Handyansicht reicht das nicht.

   ---

   The new form editor does not display responsive forms in preview when using 3 or 4 columns with one field each, which should… more

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5. Add TikTok Social Media Icon

   It looks like TikTok is missing from the list of social icons. Maybe get rid of defunct Google+ and add TikTok? I know, I'm not a big fan of TikTok but it's where it's at these days.

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   0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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6. Unleserliche Titel Kontaktlisten

   Was können wir tun, damit unsere ontaktlisten korrekt geschrieben werden?

   ENGLISH
   Illegible title contact lists
   What can we do to make sure our ontact lists are spelled correctly?

   •  

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7. Renommer un sous compte

   Bonjour
   Pouvez-vous m'indiquer les possibilités de renommer un sous-compte?

   ENGLISH
   Rename a sub-account
   Hello
   Can you tell me the possibilities to rename a sub-account?

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8. Stärkeres Feedback bei leeren Pflichfeldern

   Sehr geehrte Damen und Herren,

   bitte hinterlegen Sie die Möglichkeit, das Feedback bei nicht ausgefüllten Pflichtfeldern zu verstärken.
   Z.B. durch einen Text, der unterhalb des Eingabefeldes auftaucht und zusätzlich noch ein Text direkt bei dem Absende-Button.

   Menschen mit Farb- oder allgemeiner Sehschwäche sehen sehr wahrscheinlich die rote Umrandung gar nicht.

   Zudem schaut man auf den Absenden-Button und bekommt die Änderung bei den Eingabefeldern ([dunkel-]rote Umrandung statt schwarzer Umrandung) gar nicht mit und fragt sich, warum das Formular nicht abgesendet wurde.

   Mit freundlichen Grüßen

   ENGLISH
   Stronger feedback for empty mandatory fields
   Dear Sir or Madam,

   please add the possibility to strengthen the feedback for unfilled mandatory fields.
   E.g. by a text that appears below the input field and additionally a text directly at the submit button.

   People with color or general visual impairment will most likely not see the red border at all.

   In addition, they look at the submit button and do not notice the change in the input fields ([dark] red border instead of black border) and wonder why the form was not submitted.

   With kind regards

   Sehr geehrte Damen und Herren,

   bitte hinterlegen Sie die Möglichkeit, das Feedback bei nicht ausgefüllten Pflichtfeldern zu verstärken.
   Z.B. durch einen Text, der unterhalb des Eingabefeldes auftaucht und zusätzlich noch ein Text direkt bei dem Absende-Button.

   Menschen mit Farb- oder allgemeiner Sehschwäche sehen sehr wahrscheinlich die rote Umrandung gar nicht.

   Zudem schaut man auf den Absenden-Button und bekommt die Änderung bei den Eingabefeldern ([dunkel-]rote Umrandung statt schwarzer Umrandung) gar nicht mit und fragt sich, warum das Formular nicht abgesendet wurde.

   Mit freundlichen Grüßen

   ENGLISH
   Stronger feedback for empty mandatory fields
   Dear Sir or Madam,

   please add the possibility to strengthen… more

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9. Allow to retrieve variables from a template

   Hello,
   We use a template system and send variables from a Java backend. To make it dynamic, we retrieve the template and analyze the detailcontent: Text-part to extract the variables, and then send them. An improvement would be to directly retrieve the variables.
   What I would like is to be able to retrieve the variables used inside a template email, for instance when using the java mailjet client, I would like a new enum called Variables and do somethind like that:

   public class TemplateDetailcontent {

   public static Resource resource = new Resource("template", "detailcontent", ApiVersion.V3, ApiAuthenticationType.Basic);
   
   public static String TEXTPART = "Text-part";
   public static String HTMLPART = "Html-part";
   public static String MJMLCONTENT = "MJMLContent";
   public static String HEADERS = "Headers";
   
      // ADDING new field to retrieve variables
       public static String VARIABLES= "Variables";
   

   }

   For now I am parsing Text -part and use the folllowing regex to retrieve variables:

   private List<String> getTemplateVars(long templateId) throws MailjetException {
   List<String> variables = new ArrayList<>();
   // Retrieve template
   MailjetRequest reqTemplate= new MailjetRequest(TemplateDetailcontent.resource, templateId);
   MailjetResponse respTemplate = getMailClient(this.apiKey, this.apiSecretKey).get(reqTemplate);
   if (respTemplate.getStatus() == 200) {
   JSONArray jArr = respTemplate.getData();
   if (jArr.length() > 0) {
   JSONObject jObj = jArr.getJSONObject(0);
   String textPart = jObj.getString(TemplateDetailcontent.TEXTPART);
   Pattern pattern = Pattern.compile("\{\{var:(\w+)(?::\w+)?}}");
   Matcher matcher = pattern.matcher(textPart);
   while (matcher.find()) {
   variables.add(matcher.group(1));
   }
   }
   }
   log.info("vars: {}", variables);
   return variables;
   }

   Hello,
   We use a template system and send variables from a Java backend. To make it dynamic, we retrieve the template and analyze the detailcontent: Text-part to extract the variables, and then send them. An improvement would be to directly retrieve the variables.
   What I would like is to be able to retrieve the variables used inside a template email, for instance when using the java mailjet client, I would like a new enum called Variables and do somethind like that:

   public class TemplateDetailcontent {

   public static Resource resource = new Resource("template", "detailcontent", ApiVersion.V3, ApiAuthenticationType.Basic);
   
   public static String TEXTPART =

   … more
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10. Mieux informer l'expéditeur sur la délivrance du message.

    Je découvre, avec stupeur, que vos services ne propose pas de notifier l'expéditeur d'un mail qui transite pas votre plateforme si le mail n'est pas délivré. Cela laisse l'expéditeur dans le doute permanent. C'est difficile à expliquer à nos clients. Merci de nous contacter pour trouver une solution

    ENGLISH
    Better inform the sender about the delivery of the message.
    I discover, with amazement, that your services do not propose to notify the sender of an email that transits through your platform if the email is not delivered. This leaves the sender in permanent doubt. This is difficult to explain to our customers. Please contact us to find a solution

    Je découvre, avec stupeur, que vos services ne propose pas de notifier l'expéditeur d'un mail qui transite pas votre plateforme si le mail n'est pas délivré. Cela laisse l'expéditeur dans le doute permanent. C'est difficile à expliquer à nos clients. Merci de nous contacter pour trouver une solution

    ENGLISH
    Better inform the sender about the delivery of the message.
    I discover, with amazement, that your services do not propose to notify the sender of an email that transits through your platform if the email is not delivered. This leaves the sender in permanent doubt. This is difficult to explain to… more

    2 votes

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11. Klick-IP / UserAgent auch über API

    Es gibt externe Widgets, welche Newsletteradressen sammeln. Diese lösen eine OPT-In E-Mail von Mailjet aus, und wird dieser OptIn bestätigt, erfolgt direkt die Anmeldung der Adresse.

    Auch wenn über das nicht-Mailjet-eigene Formular Adressen gesammelt werden, müssen natürlich die Einwilligungssdaten protokolliert und bereitstellt werden. Das findet ja komplett bei euch statt. Dies ist aber nicht der Fall. Bitte asap fixen, danke!

    English
    Click IP / UserAgent also via API.
    There are external widgets which collect newsletter addresses. These trigger an OPT-In email from Mailjet, and if this OptIn is confirmed, the subscription of the address takes place directly.

    Even if addresses are collected via non-Mailjet's own form, the consent data must of course be logged and provided. This takes place completely with you. But this is not the case. Please fix asap, thanks!

    Es gibt externe Widgets, welche Newsletteradressen sammeln. Diese lösen eine OPT-In E-Mail von Mailjet aus, und wird dieser OptIn bestätigt, erfolgt direkt die Anmeldung der Adresse.

    Auch wenn über das nicht-Mailjet-eigene Formular Adressen gesammelt werden, müssen natürlich die Einwilligungssdaten protokolliert und bereitstellt werden. Das findet ja komplett bei euch statt. Dies ist aber nicht der Fall. Bitte asap fixen, danke!

    English
    Click IP / UserAgent also via API.
    There are external widgets which collect newsletter addresses. These trigger an OPT-In email from Mailjet, and if this OptIn is confirmed, the subscription of the address takes place directly.

    Even if addresses… more

    2 votes

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12. SAV proche de 0

    C'est hallucinant, impossible de vous joindre par téléphone. Un ticket ouvert, réponse en 5 jours et quelle réponse

    ENGLISH
    Service close to 0
    It's amazing, impossible to reach you by phone. A ticket opened, answer in 5 days and what an answer

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13. Test the render of email with templating language

    Add to the return of the sandbox email sending API the email that would have been sent to test the working of the templating language conditions.

    if it's too complicated, can you open your internal API https://app.mailjet.com/passport/ipa/render to test the templating language

    2 votes

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14. Should be able to drag and drop to rearrange emails in a workflow.

    I'm unable to easily rearrange emails in a workflow. New emails can only be added at the END of the sequence. But if I want to add one at the beginning, or in the middle, I can't simply drag and drop it to rearrange the emails in the sequence. I have to edit EVERY SINGLE EMAIL in the sequence. This is highly inconvenient.
    Please see this video explanation of my question: https://www.loom.com/share/f5333cdd7bf2440d86800b0e36b245fe

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15. récupérer expéditeur exact via API

    Avec l'API, le path 'https://api.mailjet.com/v3/REST/message' permet de récupérer des informations sur les messages envoyés.
    Nous pouvons récupérer notamment, l'attribut "SenderID" qui donne l'identifiant d'un expéditeur validé. Nous avons validé le nom de domaine @mondomaine.com (par exemple) donc on sait que SenderID correspondant à @domaine.com cependant j'aimerai savoir qui est l'expéditeur exact (toto@domaine.com, titi@domaine.com, ...).
    L'information doit bien être stockée quelque part puisque quand on fait un export CSV à partir de Mailjet cette information est bien disponible.

    ENGLISH
    With the API, the path 'https://api.mailjet.com/v3/REST/message' allows us to retrieve information about the messages sent.
    In particular, we can retrieve the "SenderID" attribute which gives the identifier of a validated sender. We have validated the domain name @domain.com (for example) so we know that SenderID corresponds to @domain.com however I would like to know who is the exact sender (toto@domaine.com, titi@domaine.com, ...).
    The information must be stored somewhere because when you do a CSV export from Mailjet this information is available.

    Avec l'API, le path 'https://api.mailjet.com/v3/REST/message' permet de récupérer des informations sur les messages envoyés.
    Nous pouvons récupérer notamment, l'attribut "SenderID" qui donne l'identifiant d'un expéditeur validé. Nous avons validé le nom de domaine @mondomaine.com (par exemple) donc on sait que SenderID correspondant à @domaine.com cependant j'aimerai savoir qui est l'expéditeur exact (toto@domaine.com, titi@domaine.com, ...).
    L'information doit bien être stockée quelque part puisque quand on fait un export CSV à partir de Mailjet cette information est bien disponible.

    ENGLISH
    With the API, the path 'https://api.mailjet.com/v3/REST/message' allows us to retrieve information about the messages sent.… more

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16. Workflow continues based on link click (or not click after delay)

    It would be great if instead of just triggering an email in a workflow by delay or date, you could also trigger a particular email in a series depending on whether a specific link was clicked in the first email!

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17. More accessibility in the interface

    Some of the colors of text in the interface are not high contrast, making them difficult to read.

    2 votes

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18. Réduire la perte de temps en éliminant les bugs

    REPARER TOUS LES BUGS
    pour commencer ...

    ENGLISH
    Reduce time loss by eliminating bugs
    FIX ALL BUGS
    to get started ...

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    1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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19. Utilisation modèles

    Bonjour,
    C'est assez hallucinant de ne pas trouver comment utiliser les modèles créés pour une nouvelle campapagne !

    ENGLISH
    Use of templates
    Hello,
    It's unbelievable that I can't figure out how to use the templates created for a new campaign!

    2 votes

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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20. Verbesserung Ihrer Seiten

    E-Mail Vorlage erstellen meldet ständig Fehler.
    Versenden wird zwar bestätigt, aber nicht gesendet.

    ENGLISH
    Improve your pages
    Create Email Template keeps reporting errors.
    Sending is confirmed but not sent.

    2 votes

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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