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  1. Usecase : the emails in workflow indicate update to system. New recipients added to workflow do not need to receive previous emails (as it confuses them).

    As of now, the timer feature enables the workflow to send a specific email after a certain date.
    Ideally we would have a timer that prevents an emails from being sent after a certain date too.

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  2. The API currently responds for certain errors with a generic code, such as "400". Making it difficult to identify the errors programmatically without also reviewing the specific error details.

    We request to have unique error codes for specific issues in order to help make the code itself more clear. For example, instead of various errors just being a "400" code, they may use a different 4xx error that is not already in use. Making it easier to identify specific errors with just the error code itself.

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  3. Il n'est pas possible de visualiser les emails envoyés dans l'historique des emails d'un contact.

    Si le sujet de l'email est spécifique, il est possible de le retrouver dans les contenus mais s'il s'agit d'un email générique/ transactionnel, alors il est impossible d'accéder à un aperçu.

    L'équipe en relation avec nos clients aurait besoin de prendre connaissance des communications qu'ils reçoivent et dont ces derniers font référence dans leur échange avec notre service pour être sur le même niveau d'information et les aider au mieux. Or, aujourd'hui, il n'est pas possible de visualiser les emails.

    ENGLISH

    Visibility of sent emails…

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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  4. It would be great to be able to track reasons why someone is unsubscribing from a mailing list. There are workarounds for us to do it, but imo it should be an integral part for a mailing tool.

    2 votes

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  5. Bonjour,
    Il pourrait être pertinent d’envisager le développement ou l’intégration des fonctionnalités suivantes autour de WhatsApp :

    • Envoyer des messages WhatsApp transactionnels (ex : confirmation de commande, relance panier abandonné, envoie facture... )
    • Créer des campagnes WhatsApp marketing (similaires aux campagnes email)
    • Déclencher messages Whatsapp via automatisations

    ENGLISH

    Hello,
    It might be worth considering developing or integrating the following features around WhatsApp:

    Send transactional WhatsApp messages (e.g., order confirmation, abandoned cart reminder, invoice sending, etc.)
    Create WhatsApp marketing campaigns (similar to email campaigns)
    Trigger WhatsApp messages via automation

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  6. Idea: Being able to create ticket when account activation does not work.
    Right after creating my account: error 502 on login. Now, it works ... but I never receive the activation email (a serious problem for a mail sending service). No way to create a ticket without having an activated account. I also tried to validate my domain. Despite adding the requested file, your validation form think the file is missing (but Chrome find the empty file at the URL).

    2 votes

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  7. We would like to have an additional feature in the Mailjet statistics module to see the attachments (# of attachments and the name) for emails that have been sent via the REST API.

    We know we can get this info via API, but having it in the interface for our support team is a great value.

    2 votes

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  8. It would be convenient to have a button on the success page when you upload a list that allows you to validate the new list from there.

    2 votes

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    0 comments  ·  UX  ·  Admin →
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  9. A mistake was made by someone at Mailjet to disable tracking in January. We're unable to prove who is at fault because audit logs only go back 30 days.

    We would expect audit logs to go back significantly longer than this, to allow us to collectively identify why problems occur and rectify them.

    This would bolster the security of the Maijlet platform.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  10. Es sollte möglich sein, aus Outlook oder einem anderen lokalen Mailclient (oder auch von mobilen Geräten aus) ein einzelnes Mail zu versenden, das eine bzw. wahlweise in Mailjet selbst erstellte Vorlagen verwendet bzw. abrufen kann.

    Die idee dahinter ist es, auf diese Weise zentral CI-konforme Mailsignaturen für IMAP-Konti erstellen und verwalten zu können.

    Da Mailjet als Relay-Server genutzt werden kann, fliesst eh jedes Mail über diesen Kanal und so bietet sich diese Möglichkeit förmlich auch für IMAP-Mail-Server an. Die Lösung entspräche einem Konkurrenzprodukt zum Mailsignaturen-Service von z.B. "CodeTwo" für Office365 oder Exchange, einfach für IMAP-Konti. Diesen Service habe ich noch…

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  11. 2 votes

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  12. Pourriez vous mettre en place un paramètre permettant de décaler l'envoi des emails unitaire à l'image de ce que vous proposez pour les campagnes ?

    ENGLISH

    Delay in sending single emails

    Could you set up a parameter that would allow you to delay the sending of single emails in the same way as you do for campaigns?

    2 votes

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  13. Have a work around way of providing support when the ticketing system is not working like now.
    Have a better way of handling pre-blocked e-mail accounts than writing a ticket (specially since the system sometimes fails like now).
    A simple way, would be a manual override of blocked e-mails, that might be trigger over the web interface. This should not happen that offen, anyways.

    2 votes

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  14. Hi, when using the test button on webhook, it's better if you set a dummy email on the sent data, it's easier on the other side to check if the data extraction is correct. Right now the email field is empty.

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  15. Zugewiesene Eigenschaften der E-Mails mit in den Auswertungen der geklickten Links angzeigen (Die Excel-Dateien die man downloaden kann).

    ENGLISH

    Show assigned properties of emails in analyses

    Show assigned properties of the emails in the analyses of the clicked links (the Excel files that can be downloaded).

    2 votes

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  16. Implement the same features and functionality of twig in your custom make email template. This would make much more possible.

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  17. Contact list not automatically calculated and loaded, only when you press a button.

    Because I have the problem that when you click on cancel, but then click away I see in the network tab that it just starts calculating again!!

    I click on cancel, because I want to add the design afterwards.

    Because of this my queue gets full all the time and it sometimes takes weeks before it can load a contact list again....

    pleas do something about this..

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  18. DKIM Key Size Specification: The ability to specify the key size (1024, 2048, or 4096 bits) for the DKIM value of a sender domain via the API https://dev.mailjet.com/email/guides/senders-and-domains/#spf-and-dkim-validation

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  19. Bonjour,
    On ne peut pas loquer toutes les adresses d'envoi non validées par défaut ?!
    La gestion des adresses d'envoi n'est pas pratique du tout !
    Les adresses supprimées reviennent !
    Cela en devient super chronophage à la longue !
    Au moins un bouton tout supprimer, please, ce serait pratique !
    Merci !

    Block all non-validated senders by default!
    Hello,
    Can't you block all non-validated senders by default?!
    Sender address management is not practical at all!
    Deleted addresses come back!
    It becomes very time-consuming in the long run!
    At least a delete all button, please, that would be practical!
    Thanks…

    2 votes

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  20. Bonjour,
    Hallucinant qu'un acteur comme vous ne permette pas de supprimer tous mes contacts qui n'ont pas ouvert de mail depuis XX jours et qui ne se sont pas de nouveaux abonnés sur les XX derniers jours (pour éviter de supprimer des nouveaux abonnés alors que je n'ai pas encore envoyé de newsletter par ex.).

    Je vous soumets li'dée du coup ;-)

    Bonne fin de journée
    Jérôme

    ENGLISH

    delete inactive contacts
    Hello,
    It's crazy that a player like you doesn't allow me to delete all my contacts who haven't opened an email in XX days and who haven't subscribed in…

    2 votes

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