780 results found
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Stop making it so difficult to sign in. I have problems EVERY TIME I TRY TO LOG IN
Fix your software program.
17 votes -
Revert Changes to Campaign Builder Layout
The campaign builder's layout has been updated, moving some of the options around (for example, the contact list selection is now the second step, whereas before it was the last step on the page).
7 votes -
Choose Opt-in Settings
We must have Opt-in Settings to allow the users choose between single opt-on or double opt-in. For some cases like events invitations, single opt-in process is easier to allow the users to register without having a long process of confirmation.
Best
3 votes -
Exporting a template to multiple sub-accounts
Currently, it's only possible to export an email template from a main account to one sub-account at a time, which can be time-consuming if we have many sub-accounts. It would be beneficial to add a feature that allows exporting a template from a main account to multiple sub-accounts simultaneously.
3 votes -
3 Missing Features on Mailjet
Three Requests:
1. Include Menu Bar on Template Page
2. Exclude Robot sign-in for Enrolled Clients.
3. Create Auto Exclude Feature for: Blocked/Unsubscribed, Hard Bounced.6 votes -
Negative segments or Exception segments
It would be useful to have more flexibility with segmenting, or using segments in campaigns. For example, you can only choose the positive, not the negative, e.g. filter by "all who subscribed in the last month", but you can't choose neither in-segment, nor in-campaign, to "not" send to those people, or segment those who did "not" subscribe within the last month, therefore it's very difficult to send to the other group if you want to, without creating a brand new list. SO either a "not" drop down and adjustment to the descriptions when creating the segments, or a campaign option…
6 votes -
I seem to only see support tickets I have logged myself, although I am logged in as the Primary account.I would like see/update tickets log
I seem to only have a view of support tickets I have logged myself, although I am logged in as the Primary account. I would like an option to view/update tickets logged by other subaccount users.
6 votes -
User activation for SSO Users should not need password
Currenty there is no different user registration process for SSO users, we have to invite, user has to click on activation link and set a password, although for SSO Login the password is never needed.
I recommend to change the SSO User process. We should be able to invite as "SSO User", it is OK if the user has still to activate their user, but without the need to set a password.10 votes -
Remembered unsubscription status
Regarding the issue where a contact unsubscribes from one of our lists but will still recieve emails from us if said contact is on other lists.
Mailjet's answer to this is that if a contact wants to unsubscribe from several lists, which should be ca always? I need to remove the contact. But if I import my contact list again with this contact, there's no recollection of former unsubscription.
We're seeing an increased unsub rate due to this and contacts have been reaching out to us wondering why we're still emailing them. With the new inbox requirements from Gmail and…
6 votes -
Remove the Google Recaptcha, when user also have 2FA enabled.
It takes tooooo long to tick off all the right images. Many times I will have to do 4-5 rounds of images. No good!! 2FA should be more than enough.
15 votes -
Improve customer service
Allow clients to access Support. We created a ticket, received a response not related to the ticket and advice our query would be forwarded to App Support Team, then a few days later get another email from Mailjet asking us to follow up on the response whereas response said that App Support Team would get in touch with us. Seems one part of the business doesn't talk to another and no way to contact Mailjet to clarify this
3 votes -
Set DKIM key size with API
DKIM Key Size Specification: The ability to specify the key size (1024, 2048, or 4096 bits) for the DKIM value of a sender domain via the API https://dev.mailjet.com/email/guides/senders-and-domains/#spf-and-dkim-validation
2 votes -
Email-Filter auf der Statistik-Seite
Hallo,
ich hätte einen Feature-Wunsch: Können Sie auf der Statistik-Seite einen EMail-Filter ergänzen?
Die Filterung nach Datum oder EMail-Status ist für uns nicht so relevant. Wir müssen von Zeit zu Zeit gucken welche Mails an einen bestimmten User verschickt wurde. Wir nutzen Ihr System nicht für einen Newsletter-Versand, sondern für den Versand von Status-Mails an unsere User aus unserer TeamDrive-Software heraus. Hier bekommt der User unterschiedliche Mail-Templates zugeschickt. Ich kann jetzt nur den Tag eingrenzen und muss mich dann durch die zahlreichen Seiten klicken, um auf den Seiten dann jeweils nach der Email-Adresse zu suchen. Es wäre so viel einfacher,…
4 votes -
Indices et exposants
Ajouter la possibilité de mettre du texte en indice ou exposant
ENGLISH
Subscripts and superscripts
Add the ability to subscript or superscript text4 votes -
Protection des clés d'API
Serait-il possible de conditionner la modification d'une clé secrète d'API à l'entrée préalable du mot de passe du compte de Mailjet ? Un hacheur ce week-end a tenté de se servir de la clé d'API d'un sous-compte en changeant sa clé d'API, après qu'on avait fait des modifications du compte principal comme suite à son piratage. S'il avait fallu entrer le nouveau mot de passe du compte Mailjet, j'imagine que le pirate n'aurait pas pu récidiver.
ENGLISH
API key protection
Would it be possible to make the modification of a secret API key conditional on the prior entry of the…5 votes -
1 vote
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HTML tag for automatically update year on email marketing templates/copyright notices
A member of your support team suggested I should register my request here: I just wanted a tag to use in email marketing templates in order to show the {{current_year}}, as we can do in any HTML page/code snippet, or in templates of most of the email marketing SaaS similar to Mailjet. Not a big deal to develop in order to make this possible, but it’s a huge mistake not offering this option. It is not very smart expecting all of your users and staff remember manually updating their templates once a year. Last week I received an automatic transactional…
1 vote -
Make a membernumber the unique identifikation in stead of mailadress
Make a membernumber the unique identifikation in stead of mailadress so we can make sure that we don't send to old mailadresses of our members. Sometimes we have uploade more mailadresses on the same member, if the membernumber was the unique identifikation we could make sure it did not happen.
4 votes -
Mouse pointer on the popup form button: it should be able to be a hand pointer.
When we have a popup form, by default it is hidden and only a button is shown. When you click on that button, then the popup form is displayed.
However, the mouse pointer always has the shape of an arrow when hovering the button.
We believe that if the pointer would take the shape of a hand pointer when hovering over the button, more people would click on the button. Now it looks like the button is simply a caption.
This would be as simple as adding the CSS "cursor:pointer;" in the HTML generated by Form Builder.
Greetings.
4 votes -
Change default account
I have guest access to multiple accounts. When I log in to https://app.mailjet.com, I am always forwarded to the same account (first one created?), which is now the least relevant to me.
Please allow setting the default account when logging in.1 vote
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