789 results found

1. Premiumaccount nicht nutzbar!!

   Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

   ENGLISH
   Premiumaccount not usable!!!
   Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have any premium functions (support message, setting up multiple user accounts, etc.). We have to ask you to stop these functions for us immediately, otherwise we will have to make use of our right of withdrawal. Thank you very much! Yours sincerely Eisenbahnbauverein Harburg eG

   Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

   ENGLISH
   Premiumaccount not usable!!!
   Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have… more

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   0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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2. Améliorer gestion d'erreur expéditeur

   Bonjour,
   n'est-il pas possible de changer le retour de votre API lorsque l'on tente d'envoyer un mail avec un expéditeur non validé? J'ai récemment eu un souci lié à un expéditeur autorisé uniquement sur le compte principal mais pas sur un sous compte (cf ticket #2434150) et j'avoue que le retour API nous a vraiment induit en erreur. Pour cause, dans ce cas, l'API nous transmet un succès et un id de message comme si tout était OK, sauf que malheureusement, l'envoie n'as pas fonctionné et l'id renvoie une 404 lorsqu'on tente de faire un get ?
   Ce correctif serait vraiment utile pour nous, car nous utilisons les retours dans notre système pour détecter si l'envoie à marcher ou non et en l'état, cella empêche donc notre système de détecter l'erreur ce qui rend notre système moins fiable.

   Merci beaucoup,
   Cordialement

   Bonjour,
   n'est-il pas possible de changer le retour de votre API lorsque l'on tente d'envoyer un mail avec un expéditeur non validé? J'ai récemment eu un souci lié à un expéditeur autorisé uniquement sur le compte principal mais pas sur un sous compte (cf ticket #2434150) et j'avoue que le retour API nous a vraiment induit en erreur. Pour cause, dans ce cas, l'API nous transmet un succès et un id de message comme si tout était OK, sauf que malheureusement, l'envoie n'as pas fonctionné et l'id renvoie une 404 lorsqu'on tente de faire un get ?
   Ce correctif serait… more

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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3. DKIM Rotation

   We need to rotate our certificates yearly, this includes the DKIM key. Please create a feature so that this can be rotated based on user request.

   4 votes

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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4. Ability to embed raw HTML instead of iframe for subscription forms

   Since not all platforms support the use of iframes, the ability to utilize raw HTML for subscription forms would be beneficial (and in some cases vital).

   10 votes

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   0 comments  ·  UX  ·  Delete…  ·  Admin →
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5. Test the render of email with templating language

   Add to the return of the sandbox email sending API the email that would have been sent to test the working of the templating language conditions.

   if it's too complicated, can you open your internal API https://app.mailjet.com/passport/ipa/render to test the templating language

   2 votes

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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6. Extend Log In Time & Add Refresh Button to Stats Page

   It would be great if you changed the time out for login to a bit longer it seems like I'm always logging back in. Also it would be fantastic if you put a refresh button on the stats page instead of having to reload the page using the search bar. Thanks for considering these requests. Have a nice day. Regards, Ken

   3 votes

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   0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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7. Date picker starts on Sunday :(

   I accidentaly sent out a campaign on Sunday morning instead of Monday morning, because the week starts on Sunday instead of Monday on your date picker :(

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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8. Select/edit Multiple Contacts

   There should be the ability to select multiple contacts and edit their properties, lists, etc in bulk. Editing contact properties and lists one-by-one is extremely tedious.

   4 votes

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   1 comment  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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9. Forumlar wird responsiv nicht angezeigt

   Neue Formulare zur Sammlung in Kontaktlisten werden auf mobilen Endgeräten (Handy, Tablet) nicht angezeigt.
   Ich halte es für schwierig, dass die "alten" Widgets zum 31.01. abgeschaltet werden sollen, wenn die neuen noch nicht richtig funktionieren.
   Bitte hier um Unterstützung!
   Herzliche Grüße Anja Röck

   ENGLISH
   New forms for collection in contact lists are not displayed on mobile devices (mobile, tablet).
   I think it is difficult that the "old" widgets should be turned off on 01/31 when the new ones are not working properly yet.
   Please ask for support here!
   Kind regards Anja Röck

   4 votes

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   0 comments  ·  Form Builder  ·  Delete…  ·  Admin →
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10. nicht automatisch Buttons und Texte setzen

    Im neuen Form-Builder werden automatisch angeblich fehlende Elemente automatisch ergänzt. Das betrifft den Submit-Button und auch ein Text für die Zustimmung.
    Ich hätte gern die Freiheit das in eigenen HTML-Blöcken zu schreiben (wie auch beim alten Widget)
    Außerdem funktionieren die externen Webfonts nicht. Das ist ein No-Go wenn ich schon eure Buttons und Texte nehmen muss!

    English
    Do not automatically set buttons and texts
    In the new form builder, supposedly missing elements are automatically added. This concerns the submit button and also a text for the consent.
    I would like to have the freedom to write this in custom HTML blocks (as with the old widget).
    Also, the external web fonts don't work. This is a no-go if I already have to take your buttons and texts!

    Im neuen Form-Builder werden automatisch angeblich fehlende Elemente automatisch ergänzt. Das betrifft den Submit-Button und auch ein Text für die Zustimmung.
    Ich hätte gern die Freiheit das in eigenen HTML-Blöcken zu schreiben (wie auch beim alten Widget)
    Außerdem funktionieren die externen Webfonts nicht. Das ist ein No-Go wenn ich schon eure Buttons und Texte nehmen muss!

    English
    Do not automatically set buttons and texts
    In the new form builder, supposedly missing elements are automatically added. This concerns the submit button and also a text for the consent.
    I would like to have the freedom to write this in custom HTML… more

    5 votes

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    0 comments  ·  Form Builder  ·  Delete…  ·  Admin →
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11. bonjour, comment obtenir un widget qui soit en français. Les modèles proposés sont tous en fanglais

    proposer des modèles widget en français

    ENGLISH
    hello, how to get a widget that is in french. The proposed templates are all in English
    offer widget templates in french

    6 votes

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    0 comments  ·  Form Builder  ·  Delete…  ·  Admin →
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12. New Subscription Form Builder

    I am unable to make the new subscription form work on my website. When copying the HTML code to an embedded widget, no subscribe button is displayed, as is currently the case. There is no button code in the new system, so how does one make this work? I am using Website Builder from UK2.

    6 votes

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    0 comments  ·  Form Builder  ·  Delete…  ·  Admin →
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13. Improve Trial Experience

    My experience with the trial was poor. You are welcome to contact if you think you can improve my experience, but I found the site to be glitchy and not intuitive. I have little confidence in this product.

    1 vote

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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14. Bug report

    The Unsub event is not triggering in Zapier. Reference the bug report "New Unsubscribe Triigger not triggering".

    1 vote

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    0 comments  ·  Support  ·  Delete…  ·  Admin →
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15. Ability to edit tracked links post-send

    If a URL is entered incorrectly into a campaign and the clicks are tracked (meaning the traffic is redirected through Mailjet's servers), it would be useful for Mailjet to be able to redirect the links from their servers.

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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16. Renvoyer automatiquement les SoftBounce (ip partagée pré-bloquée)

    Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir être certain qu'ils recevront l'email sans avoir manuellement à vérifier les listes des echecs...

    ENGLISH
    Some messages in temporary bounce (when the shared IP is blocked and the reason = "sender blocked") should be automatically resent within 1h/5h/12h/24h depending on the possibilities, but there is no way to target (via a segment for example) the emails in temporary bounce to resend a campaign afterwards, so MailJet should automatically resend the emails when the reason of the bounce allows it.
    As seen in pj, there are a number of emails in this case, and for some of them, they are active customers who have opened campaigns in the past, it's a pity not to be able to be sure that they will receive the email without having to manually check the failure lists...

    Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir… more

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    0 comments  ·  Deliverability  ·  Delete…  ·  Admin →
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17. Ausgeschlossene E-Mail Adressen reaktivieren

    Versehentlich habe ich E-Mail Adressen ausgeschlossen.
    Gemäss System können diese mit der "Aktion" wieder anmelden reaktiviert werden...
    Leider funktioniert diese Aktion nicht.
    Bitte um Unterstützung. Danke!

    English
    Reactivate excluded e-mail addresses
    By mistake I have excluded e-mail addresses.
    According to the system these can be reactivated with the "action" register again...
    Unfortunately this action does not work.
    Please ask for support. Thanks!

    1 vote

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    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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18. Réabonner un contact

    Bonjour,
    Pour un contact qui s'est désabonné par erreur et qui souhaite à nouveau recevoir nos Newsletters, je souhaiterais une option qui lui permette d'être réabonné par défaut à chaque liste de contacts que nous créons (sans que nous n'ayons d'action à réaliser).
    Merci d'avance

    Resubscribe a contact
    Hello,
    For a contact who unsubscribed by mistake and who wants to receive our newsletters again, I would like an option that allows him to be re-subscribed by default to each contact list we create (without us having to take any action).
    Thanks in advance

    3 votes

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    2 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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19. Should be able to drag and drop to rearrange emails in a workflow.

    I'm unable to easily rearrange emails in a workflow. New emails can only be added at the END of the sequence. But if I want to add one at the beginning, or in the middle, I can't simply drag and drop it to rearrange the emails in the sequence. I have to edit EVERY SINGLE EMAIL in the sequence. This is highly inconvenient.
    Please see this video explanation of my question: https://www.loom.com/share/f5333cdd7bf2440d86800b0e36b245fe

    2 votes

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    0 comments  ·  Automation  ·  Delete…  ·  Admin →
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20. Déplacement d'un contact

    De pouvoir déplacer un contact d'une liste à l'autre sans être obligé de supprimer le contact et le re créer dans l'autre liste

    ENGLISH
    Moving a contact
    To be able to move a contact from one list to another without having to delete the contact and create it again in the other list

    1 vote

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    1 comment  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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