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  1. In addition to the "TextPart" and "HTMLPart" parameters of the "Send" API endpoint, add another "MJMLPart" parameter. Mailjet should automatically generate the HTML from the MJML and send the email.

    Currently, an intermediary trip to the MJML API (https://mjml.io/api) is required (which is still in beta, so that it might be unsuitable for use in production) in conjunction with the Mailjet API or a custom Node.js service for parsing the MJML before sending it to Mailjet's API has to be set up.

    It would be good if this integration were natively built to the Mailjet API so that…

    3 votes

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    0 comments  ·  Email API  ·  Admin →
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  2. There should be a way of producing reports based on segment to know how many contacts are in each

    1 vote

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  3. It would be great if instead of just triggering an email in a workflow by delay or date, you could also trigger a particular email in a series depending on whether a specific link was clicked in the first email!

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  4. Please add a domain search to the domains and sender addresses & the SPF/DKIM Authentication pages. We have lots of client domains setup and it would be very useful to search rather than scroll & click through multiple pages.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  5. The template designer is clunky:

    1. I can download MJML but I cannot upload it?
    2. I can make themes by adjusting the font presets (Header, Paragraph) but how do I maintain themes across templates.
    3. I can make the selected text bold, but when I change the style from paragraph to header or so the selection is ignored and the whole section is changed.
    4. The color selection in text styles does not accept double click.
    5. The font size selection in text styles is super weird, I am not even sure what it does.
    6. Most text inputs apply the change immediately, which is…
    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  6. C'est très compliqué d'avoir une campagne avec un haut débit d'envoi d'emails avec Maillet car notre compte est souvent bloqué et le support tarde à répondre pour nous permettre de débloquer la situation.

    Account too often blocked when starting a campaign
    It is very complicated to have a campaign with a high email sending speed with Maillet because our account is often blocked and the support is slow to respond to allow us to unblock the situation.

    3 votes

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  7. bonjour, nous voudrions pouvoir envoyer nos campagnes avec une adresse de notre domaine mais que les contacts ne la voient pas et voient seulement que la campagne a été envoyée avec une adresse gmail (qui est utilisée par plusieurs personnes)

    ENGLISH
    mail used
    Hello, we would like to be able to send our campaigns with an address of our domain but that the contacts do not see it and only see that the campaign was sent with a gmail address (which is used by several people)

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  8. Some of the colors of text in the interface are not high contrast, making them difficult to read.

    2 votes

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  9. Bonjour,
    C'est assez hallucinant de ne pas trouver comment utiliser les modèles créés pour une nouvelle campapagne !

    ENGLISH
    Use of templates
    Hello,
    It's unbelievable that I can't figure out how to use the templates created for a new campaign!

    2 votes

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  10. Voilà une idée! répondre à vos clients payants et ne pas les faire galérer à trouver un contact compétent. Les onglets chat et téléphone de votre page contacts me renvoient vers des offres d'abonnement alors que j'ai déjà un abonnement payant
    C'est de l'arnaque

    ENGLISH
    Here's an idea! Answer your paying customers and don't make them struggle to find a competent contact. The chat and phone tabs on your contacts page send me to subscription offers when I already have a paid subscription
    This is a scam

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  11. E-Mail Vorlage erstellen meldet ständig Fehler.
    Versenden wird zwar bestätigt, aber nicht gesendet.

    ENGLISH
    Improve your pages
    Create Email Template keeps reporting errors.
    Sending is confirmed but not sent.

    2 votes

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  12. Hello, I am consistently being logged out of the MailJet platform after what seems to be only 20-30 minutes. This has been consistent for me since I started using MailJet, and is particularly frustrating. I'm not sure what causes this automatic log-out, but it would be very convenient if we had some control or options regarding this.

    4 votes

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  13. Rajouter une option pour globaliser le désabonnement d'un client d'une liste de contact à toutes nos listes de contacts.
    Exemple : Un client souhaite se désabonner de notre liste de contact "Global", si on veut l'enlever d'une autre liste de contact comme par exemple "Particuliers", on doit pour le moment le faire manuellement, ce qui peut être long à faire sur des grosses listes de contact.

    ENGLISH
    Add an option to globalize the unsubscription of a customer from a contact list to all our contact lists.
    Example: A customer wants to unsubscribe from our "Global" contact list, if we want…

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  14. Managing accounts should not only be possible from the master account, but it should be be possible to delegate this to a useraccount using SAML SSO.

    5 votes

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  15. Stop auto-labelling sent campaigns as 'Cancelled'. This is incorrect, misleading and clearly a fault with your technical system. Please resolve!

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  16. Add the possibility to modify the rDNS for the dedicated IP-address. According to sources this can affect the deliverability for certain websites.

    3 votes

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  17. Some fonts are incorrectly defined in the mailing.
    E.g. Arial or Open Sans. Links to Google Fonts are inserted, but the fonts cannot be accessed under Google Fonts. See link.

    According to GDPR, the fonts should be retrieved from the Mailjet server or the customer's server and not from a third source. The retrieval of Google Webfonts should therefore be changed as a matter of urgency.

    It should also be possible to specify the font for the fallback.

    3 votes

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  18. Bonjour,
    Pourquoi n'ai je pas accès à mes campagnes créées en 2021 ?

    ENGLISH
    No access to my campaigns created in 2021?
    Hello,
    Why don't I have access to my campaigns created in 2021?

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  19. Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

    ENGLISH
    Premiumaccount not usable!!!
    Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have…

    1 vote

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  20. Bonjour,
    n'est-il pas possible de changer le retour de votre API lorsque l'on tente d'envoyer un mail avec un expéditeur non validé? J'ai récemment eu un souci lié à un expéditeur autorisé uniquement sur le compte principal mais pas sur un sous compte (cf ticket #2434150) et j'avoue que le retour API nous a vraiment induit en erreur. Pour cause, dans ce cas, l'API nous transmet un succès et un id de message comme si tout était OK, sauf que malheureusement, l'envoie n'as pas fonctionné et l'id renvoie une 404 lorsqu'on tente de faire un get ?
    Ce correctif serait…

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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