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  1. I would like to remove bounced or blocked contacts from 'All contacts" similar to how this can be done by campaigns.

    3 votes

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  2. Ability to determine a limit of emails to be send per sub-accounts per calendar year or month or week. i.e An account has a 1M yearly volume but can assign a limit of 100k for sub-account A, 200k for sub-account B, etc...Basically breaking down the allowance per sub-account.

    10 votes

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  3. it says the contacts selected below will not be excluded. So, do I uncheck the ones I want excluded? It's confusing because most of the time, you check what you want to select for the operation.

    3 votes

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  4. Is it possible to have an email sent to us with a summary of the previous days sent emails, we use the service to send order emails and if one gets soft bounced or other errors we are not aware of it. It would be good if we can have an email summary sent to us each day so we can look out for issues, so it says x% were soft bounced, x% blocked etc...

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  5. Importing DB. Instead of having to create a dedicated column to create a specific tag for an import, would it be possible like Mailchimp to insert the tag once the import is done. It will ease our work if we have several imports. Thx

    2 votes

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  6. There is no option to stop sent email even tough system is ending 200 emails per day there is no option to stop or change email after clicking sent. This is a very serious problem!

    4 votes

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  7. I accidentaly sent out a campaign on Sunday morning instead of Monday morning, because the week starts on Sunday instead of Monday on your date picker :(

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  8. My experience with the trial was poor. You are welcome to contact if you think you can improve my experience, but I found the site to be glitchy and not intuitive. I have little confidence in this product.

    1 vote

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  9. The site keeps asking me to sign in if I was inactive for a few minutes. It's just a bug... Cookies are allowed and I have this problem with no other site.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  10. Instead of sending to one of our entire databases in one hit, I would like the ability to stagger the sends over a time period. I.e. send 10 batches of 1,000 emails, waiting 30mins in between, instead of 1 batch one 10,000

    6 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  11. We are presenting Mailjet as a white-label solution in an iframe. However, the email that's sent to validate an individual sender's email address still contains the Mailjet branding, which causes confusion in a white-label presentation. Please consider providing a solution that provides a white-label experience at all touchpoints, including the email that is sent to validate a sender's email address.

    2 votes

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  12. Email editor support of 2x retina images.

    2 votes

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  13. Enhance Automation Workflow: we need dynamic segments based on user behavior.

    Here is an example: we want to send a mailing to a contact list. Those users that clicked on links in the mailing should receive another mailing 7 days later (than the initial mailing, not the click date). User that DID NOT click on any links should NOT receive any further mailings.

    9 votes

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    0 comments  ·  Automation  ·  Admin →
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  14. The Unsub event is not triggering in Zapier. Reference the bug report "New Unsubscribe Triigger not triggering".

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  15. If a URL is entered incorrectly into a campaign and the clicks are tracked (meaning the traffic is redirected through Mailjet's servers), it would be useful for Mailjet to be able to redirect the links from their servers.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  16. I would like to be able to automate the resending of an email after a hard bounce/blocked event.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  17. Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir…

    1 vote

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  18. Bonjour,
    Serait-il possible d'avoir des statistiques de campagne plus détaillées sur l'ouverture : % desktop / % mobile, devices, screen resolutions...
    cela nous permettra d'optimiser les templates en fonction des habitudes de nos utilisateurs
    Merci

    Campaign Analytics : opened desktop/mobile, devices, screen resolutions...
    Hello,
    Would it be possible to have more detailed campaign statistics on the opening: % desktop / % mobile, devices, screen resolutions...
    This will allow us to optimize the templates according to the habits of our users
    Thank you

    2 votes

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    0 comments  ·  stats  ·  Admin →
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  19. Versehentlich habe ich E-Mail Adressen ausgeschlossen.
    Gemäss System können diese mit der "Aktion" wieder anmelden reaktiviert werden...
    Leider funktioniert diese Aktion nicht.
    Bitte um Unterstützung. Danke!

    English
    Reactivate excluded e-mail addresses
    By mistake I have excluded e-mail addresses.
    According to the system these can be reactivated with the "action" register again...
    Unfortunately this action does not work.
    Please ask for support. Thanks!

    1 vote

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  20. Workflows need to have ability to design in different parameters to trigger different follow-up emails. Example: Message 1 is sent, those who do not click get message 2, those that click get message 3, those who do not open get message 4. Those that do not click message 2 get message 5. that is a true workflow. Having only 1 trigger for an entire workflow does not work at all, even if the trigger fires for each subsequent email in the workflow.

    9 votes

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    0 comments  ·  Automation  ·  Admin →
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