823 results found

1. Remove or Delete contacts from a list based on a segment.

   This would make cleaning lists easier, e.g. creating a segment of contacts based on chosen parameters, and being able to remove/delete them from the list directly from the segment options.

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   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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2. SAV proche de 0

   C'est hallucinant, impossible de vous joindre par téléphone. Un ticket ouvert, réponse en 5 jours et quelle réponse

   ENGLISH
   Service close to 0
   It's amazing, impossible to reach you by phone. A ticket opened, answer in 5 days and what an answer

   2 votes

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3. Modification du mail "une adresse d'expédition..."

   Pourriez-vous modifier le contenu du mail "une adresse d'expédition non validée a été utilisée sur votre compte" et y ajouter le nom du sous-compte concerné (en plus de la clé api principale)?

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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4. add images to paragraph

   Ability to add images to text content would be useful for a multi-day event. Otherwise image box, text box, image box, text box.

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   0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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5. Gérer caractère hexadécimal dans HTML

   Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

   ENGLISH
   Manage hexadecimal character in HTML
   Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking because there is no message that indicates an error and then the campaign is unusable because the email modification interface does not load anymore (this makes the "Back to campaign" button buggy)

   Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

   ENGLISH
   Manage hexadecimal character in HTML
   Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking… more

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   0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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6. bug après désactivation scénario auto

   bug ou feature ?
   lorsque l'on désactive un scénario automatisé depuis cette page
   https://app.mailjet.com/workflow
   la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

   1. je ne veux pas être redirigé vers lui
      mais rester sur l'index

   2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

   ENGLISH
   bug or feature ?
   when disabling an automated scenario from this page
   https://app.mailjet.com/workflow
   the list of scenarios is updated, then you are redirected to the deactivated scenario...

   I don't want to be redirected to it
   but stay on the index

   if this redirection was made on purpose, why reload the list before ??

   bug ou feature ?
   lorsque l'on désactive un scénario automatisé depuis cette page
   https://app.mailjet.com/workflow
   la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

   1. je ne veux pas être redirigé vers lui
      mais rester sur l'index

   2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

   ENGLISH
   bug or feature ?
   when disabling an automated scenario from this page
   https://app.mailjet.com/workflow
   the list of scenarios is updated, then you are redirected to the deactivated scenario...

   I don't want to be redirected to it
   but stay on the index

   if this redirection was made… more

   1 vote

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   0 comments  ·  Automation  ·  Delete…  ·  Admin →
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7. bulk action

   feature request : pouvoir désactiver plusieurs scénarios d'un coup depuis https://app.mailjet.com/workflow

   ENGLISH
   bulk action
   feature request : to be able to deactivate several scenarios at once from https://app.mailjet.com/workflow

   1 vote

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8. Test the render of email with templating language

   Add to the return of the sandbox email sending API the email that would have been sent to test the working of the templating language conditions.

   if it's too complicated, can you open your internal API https://app.mailjet.com/passport/ipa/render to test the templating language

   2 votes

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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9. Make sender IDs available in UI

   Currently, the only way to obtain the sender ID is via API. It would be beneficial to have this value displayed in the UI, on the Sender's page.

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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10. Réduire la perte de temps en éliminant les bugs

    REPARER TOUS LES BUGS
    pour commencer ...

    ENGLISH
    Reduce time loss by eliminating bugs
    FIX ALL BUGS
    to get started ...

    2 votes

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    1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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11. Add/Remove Subscribers from Lists/Segments

    It would be useful to be able to use a workflow step to add/remove a contact from a list and/or segment. We have a business case where subscribers can move into another workflow while in the middle of another. That's not possible on this platform.

    4 votes

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12. Unify Versions fo SendAPI and Contact Management API

    I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

    I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

    It would be greatly more convenient if v3.1 had a unified Send API and Contact Management API

    I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

    I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

    It would be greatly more convenient if v3.1 had a… more

    1 vote

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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13. Cancellation Difficulty

    General issues with the downgrading/or cancellation process.

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    14 votes

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    13 comments  ·  Support  ·  Delete…  ·  Admin →
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14. Transactional Template: Correct Variables field in Code Example JSON

    I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

    When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

    The combination of the above issues lead me to waste a lot of time trying to understand why, when the variables I was using seemed to be valid the Template I was working on failed. It's extremely confusing!

    I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

    When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

    The combination of the above issues lead me to… more

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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15. MJML sending via API

    In addition to the "TextPart" and "HTMLPart" parameters of the "Send" API endpoint, add another "MJMLPart" parameter. Mailjet should automatically generate the HTML from the MJML and send the email.

    Currently, an intermediary trip to the MJML API (https://mjml.io/api) is required (which is still in beta, so that it might be unsuitable for use in production) in conjunction with the Mailjet API or a custom Node.js service for parsing the MJML before sending it to Mailjet's API has to be set up.

    It would be good if this integration were natively built to the Mailjet API so that the above workarounds can be avoided.

    In addition to the "TextPart" and "HTMLPart" parameters of the "Send" API endpoint, add another "MJMLPart" parameter. Mailjet should automatically generate the HTML from the MJML and send the email.

    Currently, an intermediary trip to the MJML API (https://mjml.io/api) is required (which is still in beta, so that it might be unsuitable for use in production) in conjunction with the Mailjet API or a custom Node.js service for parsing the MJML before sending it to Mailjet's API has to be set up.

    It would be good if this integration were natively built to the Mailjet API so that… more

    4 votes

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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16. Display template ID and/or name in Statistics

    It would be helpful to be able to see which template was used to create a campaign or send a specific message. This information is currently not available even with any of the API endpoints.

    3 votes

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    0 comments  ·  stats  ·  Delete…  ·  Admin →
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17. Improve the editor

    The template designer is clunky:

    1. I can download MJML but I cannot upload it?
    2. I can make themes by adjusting the font presets (Header, Paragraph) but how do I maintain themes across templates.
    3. I can make the selected text bold, but when I change the style from paragraph to header or so the selection is ignored and the whole section is changed.
    4. The color selection in text styles does not accept double click.
    5. The font size selection in text styles is super weird, I am not even sure what it does.
    6. Most text inputs apply the change immediately, which is supper annoying when you change the font size by entering a value.
    7. The editor should maintain a list of recently used variables. 8 The list of used colors in the color selector is often missing colors.
    8. The align button should show the current alignment.
    9. I am not sure if "Discard Draft" really works. I wanted to revert all my changes but it was not working.
    10. Line-height is weird. It should automatically adjust the line height to the font size, when you change the font size, because otherwise the text is cropped on some Mail clients.
    11. When I download MJML all styles are inline, making it super hard to change the general theme because no CSS is used.

    The template designer is clunky:

    1. I can download MJML but I cannot upload it?
    2. I can make themes by adjusting the font presets (Header, Paragraph) but how do I maintain themes across templates.
    3. I can make the selected text bold, but when I change the style from paragraph to header or so the selection is ignored and the whole section is changed.
    4. The color selection in text styles does not accept double click.
    5. The font size selection in text styles is super weird, I am not even sure what it does.
    6. Most text inputs apply the change immediately, which is… more
    3 votes

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    1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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18. A/B Testing Automations

    Our team fundamentally needs the ability to A/B test automations. Otherwise, we can't use Mailjet for our use case here.

    5 votes

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    planned  ·  0 comments  ·  Automation  ·  Delete…  ·  Admin →
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19. Can't update my ticket

    The link for my ticket, https://app.mailjet.com/support/ticket/xxxxxxx constantly redirects me to https://documentation.mailjet.com/hc/en-us/categories/360003942954-Mailjet-FAQ-Center-

    1 vote

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20. Segmentation based on Contact List

    A segment condition based on whether a contact is or isn't in a given contact list.

    1 vote

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    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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